Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Ezilondoloziweyo

verizon has updated their email software and I can't access email. Do I need to update Mozilla firefox?

cor-el replied
bobaroo

I cannot open my verizon email since verizon updated software. I use Mozilla firefox and verizon thinks I need to update it. Do you agree and can you help me

I cannot open my verizon email since verizon updated software. I use Mozilla firefox and verizon thinks I need to update it. Do you agree and can you help me

All Replies (1)

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"