Join us to show up for other Firefox users 🦊. Earn fun badges and Mozilla swag vouchers! Find out more: https://mzl.la/askafox150

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot get into my Account I remember my Sign in but still not working because I have not been using Mozilla for long time

  • 1 phendula
  • 0 inale ngxaki
  • 6 views
  • Impendulo yokugqibela ngu Denys
  • Tshixa

I cannot get into my account and I remember it but it doesn't Allow me to enter My Ac you sent me three times code but still not working 😞 count

I cannot get into my account and I remember it but it doesn't Allow me to enter My Ac you sent me three times code but still not working 😞 count

All Replies (1)

Hi,

Looks like you're dealing with a Mozilla account issue. We have direct one-to-one support for Mozilla accounts (which is different from a peer-to-peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.