Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

LastPass is now disabled with every Firefox restart

  • 4 iimpendulo
  • 3 inale ngxaki
  • 120 views
  • Impendulo yokugqibela ngu lmonteros

RobertL39
RobertL39
more options

For the past few months every restart of Firefox disables LastPass. I did NOT have this problem previously. The version of LastPass is current (no updates found). I can go to Add-ons and the toggle is set to "on" but the icon in the menu bar is black. If I click the toggle off, then back on, LastPass comes on just fine. Why is Firefox disabling something that Add-ons says is loaded? VERY strange. Does NOT happen in Chrome. Thanks for any assistance. PITB!!!

For the past few months every restart of Firefox disables LastPass. I did NOT have this problem previously. The version of LastPass is current (no updates found). I can go to Add-ons and the toggle is set to "on" but the icon in the menu bar is black. If I click the toggle off, then back on, LastPass comes on just fine. Why is Firefox disabling something that Add-ons says is loaded? VERY strange. Does NOT happen in Chrome. Thanks for any assistance. PITB!!!

Isisombulu esikhethiweyo

Try removing LastPass, reload the addons manager page to clear settings, then reinstall LastPass.

Funda le mpendulo kwimeko leyo 👍 1

All Replies (4)

zeroknight
zeroknight
more options

Isisombululo esiKhethiweyo

Try removing LastPass, reload the addons manager page to clear settings, then reinstall LastPass.

RobertL39
RobertL39 Umnini wombuzo
more options

Sorry, what do you mean by "reload the addons manager page"? Just quit and restart Firefox? Or is there some other trick for that page that I don't know? Worth a try. Thanks! RDL

RobertL39
RobertL39 Umnini wombuzo
more options

Thanks! Solved the problem, at least for now. Downloaded LastPass from the Firefox site and I've used it for SO long it may have been downloaded from LastPass site previously. Don't remember. Thank you for your help!!! RDL

lmonteros
lmonteros
more options

The solution works, but I don't understand why this recurring problem can't be fixed. I put off updating Firefox precisely because it mean I have to go through this rigamarole when I do. LastPass is a popular addon that works in most browsers. I would think FF & LP would want to iron this out.