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Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.
Ezilondoloziweyo

Error after Update of 19 DEc 2021

I-Thunderbird Installation and updates
Wayne Mery replied 4 kwiminyaka edlulileyo
frederica.bull
frederica.bull

I had an automatic update for Thunderbird on 20 Dec. I cannot open the program now. I get an 

          Error; Platform version 9.4.0 not compatible with 91.4.0

What can I do? The troubleshooter says incompatible. Many thanks Frederica.bull@btinternet.com

I had an automatic update for Thunderbird on 20 Dec. I cannot open the program now. I get an Error; Platform version 9.4.0 not compatible with 91.4.0 What can I do? The troubleshooter says incompatible. Many thanks Frederica.bull@btinternet.com

All Replies (2)

Wayne Mery
Wayne Mery
  • Umntu owongameleyo
  • Abanikeli abali-10 abaPhezulu

Can you provide the full+exact error, maybe with filename and line number, or a screenshot of the error?

Ilungisiwe ngu Wayne Mery

Wayne Mery
Wayne Mery
  • Umntu owongameleyo
  • Abanikeli abali-10 abaPhezulu

Also, try reinstalling by downloading from https://www.thunderbird.net/