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Firefox keeps crashing on Windows 10 (2)

  • Akukho zimpendulo
  • 1 inayo le ngxaki
  • 8 views
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Hi there, I have already asked here for help for this problem: https://support.mozilla.org/en-US/questions/1303164 but time has passed, I changed SSD, reinstalled Windows 10 and no longer use BitDefender as AV. Unfortunately, Firefox continues to crash continuously. I've been using Chrome for months now, but I'd like to go back to Firefox.

This is the list of submitted crash reports: bp-4a4b5bd9-487f-43d8-a19a-bb90d0210826 bp-9f219059-bc88-4ef8-974a-177080210826 bp-b6cffa64-c4dd-4272-8cfd-156420210820 bp-88cc37a7-e59f-46f1-a2d7-ee88f0210820 bp-7500aa9e-c3e2-485a-8875-620000210820 bp-43546d37-8edf-465f-a8ec-812da0210820 bp-4d4fc5ae-fa46-4ce3-9fca-531450210819 bp-20844690-e9a0-4948-9ea6-26e900210721 bp-9629e702-1031-444f-8001-0f4bd0210721 bp-d5ec860e-a507-4de7-9b83-6f3830210721 bp-516a42e7-faac-46f3-8cf4-6989e0210720 bp-126acbe9-39e5-40a6-8a96-1e9060210720 bp-fc0796cc-dd37-4b0f-99b9-e14890210720 bp-15799d47-1f4e-4b08-be8f-ef0180210720 bp-60d82bda-3052-40c5-9a5f-a9b240210827 bp-89cf2028-5ef9-413f-826f-89d370210827 bp-64bd1b02-20b5-407d-b6f0-79d5e0210827 bp-1eae3b8e-e79c-48bd-b229-9bd9d0210827 bp-acb749b9-0690-4460-9097-1eb120210827 bp-5102c053-28c1-412e-80d2-807da0210827 bp-09ee6094-f4f6-40c1-a2db-9bbb20210827 bp-45f67a18-af4b-40a1-a1be-e8ee60210827 bp-0f161e72-f655-454b-a9ed-86ef20210827 bp-be4c9a36-c95c-4a9c-9057-e03af0210827 bp-2d6f4d8b-402d-4711-afdb-54bef0210827 bp-3fea8f23-e39f-4edf-8b49-a03ed0210827

Could you give me a hand? Thanks.

Hi there, I have already asked here for help for this problem: https://support.mozilla.org/en-US/questions/1303164 but time has passed, I changed SSD, reinstalled Windows 10 and no longer use BitDefender as AV. Unfortunately, Firefox continues to crash continuously. I've been using Chrome for months now, but I'd like to go back to Firefox. This is the list of submitted crash reports: bp-4a4b5bd9-487f-43d8-a19a-bb90d0210826 bp-9f219059-bc88-4ef8-974a-177080210826 bp-b6cffa64-c4dd-4272-8cfd-156420210820 bp-88cc37a7-e59f-46f1-a2d7-ee88f0210820 bp-7500aa9e-c3e2-485a-8875-620000210820 bp-43546d37-8edf-465f-a8ec-812da0210820 bp-4d4fc5ae-fa46-4ce3-9fca-531450210819 bp-20844690-e9a0-4948-9ea6-26e900210721 bp-9629e702-1031-444f-8001-0f4bd0210721 bp-d5ec860e-a507-4de7-9b83-6f3830210721 bp-516a42e7-faac-46f3-8cf4-6989e0210720 bp-126acbe9-39e5-40a6-8a96-1e9060210720 bp-fc0796cc-dd37-4b0f-99b9-e14890210720 bp-15799d47-1f4e-4b08-be8f-ef0180210720 bp-60d82bda-3052-40c5-9a5f-a9b240210827 bp-89cf2028-5ef9-413f-826f-89d370210827 bp-64bd1b02-20b5-407d-b6f0-79d5e0210827 bp-1eae3b8e-e79c-48bd-b229-9bd9d0210827 bp-acb749b9-0690-4460-9097-1eb120210827 bp-5102c053-28c1-412e-80d2-807da0210827 bp-09ee6094-f4f6-40c1-a2db-9bbb20210827 bp-45f67a18-af4b-40a1-a1be-e8ee60210827 bp-0f161e72-f655-454b-a9ed-86ef20210827 bp-be4c9a36-c95c-4a9c-9057-e03af0210827 bp-2d6f4d8b-402d-4711-afdb-54bef0210827 bp-3fea8f23-e39f-4edf-8b49-a03ed0210827 Could you give me a hand? Thanks.