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I downloaded version 69.0.1 and the backup bookmark folder is empty, how do I recover 10 years of bookmarks?
Unfortunately I had to reinstall Firefox and upon downloading the most recent version the Old Firefox Data containing the backup bookmarks is completely empty. I do not know how to recover these? I do not have any old data saved either. Or at least none that I can find.
Isisombulu esikhethiweyo
Having more than one profile folder has nothing to do with Sync. In some cases Firefox will create a new profile and this means that this new profile doesn't have the content of your previously used profile.
Firefox 67 and later can use a dedicated profile for each of the Firefox update channels and will lock the profile, so it can only be used by Firefox in a specific installation folder. For Release versions this profile would be a xxxxxxxx.default-release profile, profiles used in older Firefox versions usually used a xxxxxxxx.default profile (a refresh adds a time stamp).
See "Determine if Firefox has created a new profile":
You can open the about:profiles page via the location bar to check whether multiple profiles are present and what profile Firefox currently is using.
- Do NOT click any Remove buttons on this page.
- https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
All Replies (4)
Hi Mondwd,
I'm sorry to hear you're having difficulties recovering your bookmarks.
Perhaps checking if Firefox created a new profile?
If you haven't, you can check by pulling up the Profile Manager to see if another profile exists by typing about:profiles in the address bar and pressing Enter.
You can check if the missing bookmarks are in a different profile by clicking Launch profile in new browser.
See also : Recover lost or missing Bookmarks {link}
Related threads : Now can't find boomarks and folder appear to be empty. {link}
Updated to Firefox 33 yesterday, and now all my bookmarks are gone. How can I get them back? {link}
I don't believe this is the issue. I've never had a Firefox account up until now. I needed to create one to post this question.
Isisombululo esiKhethiweyo
Having more than one profile folder has nothing to do with Sync. In some cases Firefox will create a new profile and this means that this new profile doesn't have the content of your previously used profile.
Firefox 67 and later can use a dedicated profile for each of the Firefox update channels and will lock the profile, so it can only be used by Firefox in a specific installation folder. For Release versions this profile would be a xxxxxxxx.default-release profile, profiles used in older Firefox versions usually used a xxxxxxxx.default profile (a refresh adds a time stamp).
See "Determine if Firefox has created a new profile":
You can open the about:profiles page via the location bar to check whether multiple profiles are present and what profile Firefox currently is using.
- Do NOT click any Remove buttons on this page.
- https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
I was able to retrieve all of my bookmarks by Determine if Firefox has created a new profile https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks
Thank you for your assistance. Disaster averted.