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Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Brightcove cc captions no longer appear on v62. Why not?

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user1549590
user1549590

Acorn TV use the Brightcove video player on their website. On Windows 7 and using Firefox Quantum v62 the captions will no longer appear whereas removing v62 and installing 61.0.2. (64 bit) will bring them back.

You have a bug in v62 that is preventing captions showing on v62. Please fix it.

Thank you.

Acorn TV use the Brightcove video player on their website. On Windows 7 and using Firefox Quantum v62 the captions will no longer appear whereas removing v62 and installing 61.0.2. (64 bit) will bring them back. You have a bug in v62 that is preventing captions showing on v62. Please fix it. Thank you.

All Replies (4)

FFus3r
FFus3r

hello,

user1549590
user1549590 Umnini wombuzo

Ha, ha. You seriously think I hadn't done that? Why did you bother to reply? I did all that and the captions STILL. DON'T. APPEAR. OK?

That's the problem. Thank you.

FFus3r
FFus3r

if you want help be respectful. OK?

McCoy
McCoy

PaulBird said

Ha, ha. You seriously think I hadn't done that? Why did you bother to reply?

How rude to somebody who's trying to help ..... Do you expect people to be clairvoyant and know what "you've already
done"  ?