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Ezilondoloziweyo

Cant send (receive OK) emails. Error message..."verify email address in settings". Did this ..address is correct

trish24

This problem began when I changed internet provider due to reception/supply problems when I moved house but kept my original provider as host so that I did not have to get a new email address I contacted my hosting provider who said that because I could send and receive emails through their webmail that it was not their problem.

This problem began when I changed internet provider due to reception/supply problems when I moved house but kept my original provider as host so that I did not have to get a new email address I contacted my hosting provider who said that because I could send and receive emails through their webmail that it was not their problem.

All Replies (1)

It is possible that your new ISP will not accept messages sent using the identity associated with the old account. You will have to use an SMTP server and many will not allow a "From:" address that does not belong to the same domain, and some block access to other netowrks' smtp servers.

Ideally your old provider has an authenticating smtp server which would accept connections from another ISPs network. But your new ISP may not support this.