Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I recover my bookarks?

  • 1 phendula
  • 1 inayo le ngxaki
  • 4 views
  • Impendulo yokugqibela ngu the-edmeister

more options

I turned on sync today on my computer and after that lost all my new bookmarks, since I created account on sync and turned off it couple monthes ago. Also all bookmarks returned to the previous long time ago sync...

I turned on sync today on my computer and after that lost all my new bookmarks, since I created account on sync and turned off it couple monthes ago. Also all bookmarks returned to the previous long time ago sync...

Ilungisiwe ngu Lostanastacia

Isisombulu esikhethiweyo

Sorry that happened to you. Sync wasn't intended to be turned on and then off, only to be turned on months later.

For now Disconnect from Sync and then Restore a Bookmarks Backup from the before you turned Sync back on. And before you reconnect to Sync reset your Firefox Account / Sync Password to flush the old, corrupt data from the Sync server.

See this - Restore a Bookmark Backup.

Funda le mpendulo kwimeko leyo 👍 1

All Replies (1)

more options

Isisombululo esiKhethiweyo

Sorry that happened to you. Sync wasn't intended to be turned on and then off, only to be turned on months later.

For now Disconnect from Sync and then Restore a Bookmarks Backup from the before you turned Sync back on. And before you reconnect to Sync reset your Firefox Account / Sync Password to flush the old, corrupt data from the Sync server.

See this - Restore a Bookmark Backup.