Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

hello e-mail link does not work; pocket on pc-7digit p'word; 8 on mobile

  • 1 phendula
  • 1 inayo le ngxaki
  • 49 views
  • Impendulo yokugqibela ngu guigs
  • Ezilondoloziweyo

tonyincyber
tonyincyber

cannot e-mail directly from 'hello' window pocket on pc accepts 7 digit password but only accepts 8 on phone - out of sync.

cannot e-mail directly from 'hello' window pocket on pc accepts 7 digit password but only accepts 8 on phone - out of sync.

All Replies (1)

guigs
guigs

HI tonyincyber, I understand that you are trying to access your Pocket reading list from a desktop device an a mobile device and that it will only allow you to type in the 7 digit password. Please also contact Pocket support about this. In the meantime, please change the password to a 7 digit password in order for the two devices to be synced.....though since you are using Firefox sync accounts also make sure that you are on the same account.

CORRECTION: Is this a pocket PC? Or are we talking about the Pocket service? If it is an issue with sync, just change the password.

Ilungisiwe ngu guigs