Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Tabs getting replaced with "New Tab" (losing content)

  • 7 tontu
  • 7 am na jafe-jafe bii
  • 2 views
  • i mujjee tontu mooy -z0r-

more options

Firefox is replacing large blocks of tabs (I lave lots) with "New Tab", keeping their icon however losing all url information so I can't just simply refresh that tab. Windows 10, Firefox 55.0.3

Firefox is replacing large blocks of tabs (I lave lots) with "New Tab", keeping their icon however losing all url information so I can't just simply refresh that tab. Windows 10, Firefox 55.0.3

All Replies (7)

more options

Can you describe the situation as to when it happens. I generally have seen similar issues when the network is not up or a captive wifi portal has intercepted your connection and tab loses context.

more options

I notice it after restarting firefox due to another issue (rendering bug - firefox seemingly randomly stops rendering pages and replaces them with either full black or full grey screens - requiring a restart).

So going from this I'd say it is upon restoring a session, not running on wifi, no proxy.

These tabs aren't even loaded per se, I would normally need to first click on them to reload after a session restore.

more options

update: I swapped over to the 64-bit version of firefox and this issue still occurs.

more options

Use one of these to close Firefox if you are currently doing that by clicking the close X on the Firefox title bar.

  • "3-bar" menu button -> Exit (Power button)
  • Windows: File -> Exit
  • Mac: Firefox -> Quit Firefox
  • Linux: File -> Quit

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
more options

i'm trying safe mode now, I think I only have a couple addons as it is and they haven't given problems in the past (worth checking though).

more options
  • nope, it lost about 20 more tabs booting it into safe mode.
more options

this is still continuing.

guess i need to remove firefox from my system as it just plain doesn't work.