Firefox Community Forum

I’ve encountered a problem with Firefox that it fills up the RAM memory to the brim (12Gb) and especially when you’re on Facebook, it doesn’t empty the RAM memory but the data remains, you have to close Firefox and lose your web page, it just fills up, Why, should it be like this, very annoying!!!? :flushed_face: //A-B/Sweden

When there is a field to fill in my credit card info, the info will appear and let me select the CC I want to use but when I move away from the field the CC info goes away.

if I had 30 bookmarks, there was no problem to sort all by name, if I´ve had 40 bookmarks I must sort it 3 times but then it works. But now I have more than 50 bookmarks and I testet it every update but it dosen´t work, why ?

Very often, Firefox asks at startup: “Should I open Firefox every time I restart my computer?” I don’t need this function, how can I remove this request forever?

There are only two buttons: 1. Yes, open Firefox 2. Not now :(

Ever since the last Mozilla update several of my financial institutions or bill payment sites keep coming up with security certificates warning screen. Is this a known issue and will it be fixed?

Can log on to the Google Maps Web Site OK. However, trying to log on to my Google account (in Google Maps) I get the following message: "We've detected a problem with your cookie settings. ". If I try 'Private Browsing' in Firefox (CTRL-SHIFT-P) I am able to log in. However, this seems to have lost all of the Open tabs that I had in 'ordinary' Firefox.

WITHOUT FAIL, I AM INUNDATED WITH YOUR UPDATE POP UP ON A DAILY , AND, MOST TIMES, MORE OFTEN.

THIS HAS GONE ON FOR AT LEAST 5 YEARS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

ISN'T IT ABOUT TIME THAT YOU ''''''FIX YOUR PROBLEM?'''''''

Cut the crap and get your act together and yes, I clear my cashe, etc which DOES NOTHING - BUT YOU ALREADY KNOW THIS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Hi! So I have Windows 10, but don't know if that's what's causing these issues. Certain websites, that is, Instagram, Bluesky, Youtube, Yahoo, Facebook, and Norwegian news site NRK, as far as I've seen, are not loading properly. Insta and NRK are in simple mode, no matter how many times I refresh Yahoo initially says "failed to load", then resolves itself upon refreshing, but it's really annoying to have to refresh for every message and going back to the main inbox Youtube videos are stuck on the spinny wheel of death, and along with Reddit, one other symptom is that the profile pictures won't load. Reddit posts also won't load beyond the first few, and "continue thread" doesn't do anything Facebook won't load at all, still nothing as I refreshed just now. Bluesky, I'm not sure is Firefox's fault, or what, but I get the "Oops network error", at least on one user, it turns out, but not another, nor on Bluesky main page (I swear, it sometimes feels like at least Meta has something against Vivienne Medrano, because I was also having issues with Insta not showing posts in full screen mode before this became an issue, and it was only majority Hellaverse accounts that had these issues. The Bluesky account that won't load is also a Hellaverse account. Either way, that's not here nor there regarding this issue)

What on Earth is going on?! Is it that I have too many tabs? I do have around 1000 tabs, which I guess could be an issue, but it hasn't been until today, two or so hours ago. I was even fine last night! Is 1000 the limit, or something? I do have some ad removers, which btw, some other video watching sites suddenly won't load the videos unless I turn the adblocks off, not cool

Please respond quickly, I am losing my mind here /halfjoking -Helene

Hi Firefox support,

I’m experiencing a persistent issue with Google Fonts (.woff2) on Windows 10. Only on some but not all pages whoch are using Google Font woff2: Fonts display correctly after starting Firefox, but as soon as I reload the pages with for the first time, they appear corrupted and remain broken. Private Browsing mode renders the fonts correctly, and Chrome does not have this problem.

Below is a detailed list of everything I’ve tried with ChatGPT so far to troubleshoot the issue.

(OS: latest Windows 10)

Browser: Firefox (freshly installed, no sync)

Behavior:

Example site: https://www.linguee.de/

Steps already attempted:

Disabled all extensions

Tested in Firefox Safe Mode / Troubleshoot Mode

Created a new Firefox profile

Fresh Firefox installation without signing in

Deleted all relevant caches:

%LOCALAPPDATA%\Mozilla\Firefox\Profiles\<profile>\cache2

%LOCALAPPDATA%\Mozilla\Firefox\Profiles\<profile>\storage

%APPDATA%\Mozilla\Firefox\Profiles\<profile>\startupCache

%LOCALAPPDATA%\Mozilla\

Verified / adjusted Firefox config in about:config:

browser.display.use_document_fonts = 1

gfx.webrender.all = false

WebRender running in WebRender (Software) mode

privacy.resistFingerprinting = false

browser.cache.disk.enable = false

network.http.rcwn.enabled = false

accessibility.force_disabled = 1

Disabled hardware acceleration for testing

Tested DirectWrite / Direct3D settings

Recalibrated ClearType

Ran sfc /scannow to repair system fonts

Temporarily disabled antivirus / web protection

Tested behavior in private mode versus normal mode

Observed that hard reload (Ctrl + F5) does not fix fonts

Noted that only .woff2 (Google Fonts) are affected; system fonts render normally

Summary:

Issue is not caused by extensions, profile, cache, or a fresh install

Private Browsing works → problem is related to persistent normal-mode caching or rendering

Only occurs in normal windows, consistently reproducible after first reload

Problem seems specific to .woff2 font handling and Firefox’s rendering pipeline on Windows 10

Why can't I go to saltlife.com when I've gone to this 333 times and ordered items from them for YEARS? Also, when I'm at Kohls.com, I cannot access a site, when shopping to access part of my shopping experience. Am I going to have to change my browser to be able to shop there? I have used Firefox for years, and up until now, I've never had this problem.

Since I upgraded from FF128-esr to FF140-esr I always get the "Firefox is being updated by another instance" This is really driving me crazy, as I checked / did / .... everything (and even more) I found on the internet related to that.

Nothing helps !

Creating and using a new default profile didn't help

Finally I ended up uninstalling FF completely (making sure no -zero- leftovers remained in ProgramFiles, AppData a.s.o.), and reinstalled FF140.7.0-esr freshly. After installation I started FF immediately with the created default profile (only existing one) --> SAME THING : "Firefox is being updated by another instance"

And this is really a FF140 thing, when I go back to FF128, on the same computer, same profiles, ...., the problem is gone.

I would like to know in detail what checks are really done by FF to decide to give that "Firefox is being updated by another instance"

Noticed the bookmarks error message at the top of the browser page then looked to find they were gone, no troubleshooting methods have worked and I don't seem to have any backup files. Bookmark manager is blank and there are no selectable options?

Hello, I am facing a strange issue while using Firefox browser. When I try to play LetterBoxed NYT, the game sometimes gets stuck on the loading screen or loads very slowly. The same website works fine on other browsers like Chrome and also on Android devices, so I’m not sure if this is a browser compatibility issue or something related to caching, cookies, or browser settings.

I have already tried clearing cache, disabling extensions, and updating Firefox to the latest version, but the issue still appears occasionally. Could this be related to browser security settings, DNS resolution, or performance optimization? Please guide me on what settings I should check or change in Firefox to make this web game run smoothly.

Every time I try to use my camera or microphone on some websites from on firefox it says can't detect camera or microphone? It doesn't show up with the 'allow this website to access your camera/ microphone' pop up it does with other websites. I went into permissions and manually changed it myself and it said it still couldn't detect the camera/ microphone

I have a weekly appointment in google meet. My main browser is firefox, and when I try to join there is no video available.

I have checked that my laptop camera works in general, and that google meet has working video on another browser, so the issue seems to be with the permissions google meet has for firefox.

Every time I join the meeting, there is the pop up which asks if I want to allow the use of my camera and microphone. I always click allow. Recently, even after doing this I dont have video footage.

The meet page does not say that my camera is off.

When on Amazon Prime web player, I get "Video Unavailable

We're experiencing a problem playing this video. For assistance, please go to ...videohelp." no error code When on Crunchyroll, I get "Oops. something went wrong. Try again" and error code: SHAK 6007

I am on the last public update to Windows 10 Home. I have checked that DRM is on. I have restarted Firefox, and used troubleshooting mode to verify it isn't an add-on issue. Hardware acceleration is off. Cache has been cleaned, and I have even refreshed firefox. Router and PC have been restarted. Graphic drivers have been updated. Also, videos play in Brave.

Troubleshooting Information below: Application Basics

Name: Firefox Version: 147.0.3 Build ID: 20260203002554 Distribution ID: Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:147.0) Gecko/20100101 Firefox/147.0 OS: Windows_NT 10.0 19045 Launcher Process: Enabled Multiprocess Windows: 2/2 Fission Windows: 2/2 Enabled by default Remote Processes: 28 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false Memory Size (RAM): 31.9 GB Disk Space Available: 2,724 GB Pointing Devices: Mouse

Crash Reports for the Last 3 Days

Remote Features

Remote Processes

Type: Isolated Web Content Count: 14

Type: Extension Count: 1

Type: Isolated Service Worker Count: 1

Type: RDD Count: 1

Type: Preallocated Count: 3

Type: Socket Count: 1

Type: Privileged About Count: 1

Type: GPU Count: 1

Type: Unknown Count: 1

Type: Utility Windows Media Foundation Count: 1

Type: Utility JavaScript Oracle Count: 1

Type: Utility Generic Audio Decoder Count: 1

Type: Utility Media Foundation Engine Count: 1

Add-ons

Name: Add-ons Search Detection Type: extension Version: 3.0.0 Enabled: true Location: app-builtin-addons ID: addons-search-detection@mozilla.com

Name: Data Leak Blocker Type: extension Version: 144.0.0 Enabled: true Location: app-builtin-addons ID: data-leak-blocker@mozilla.com

Name: Form Autofill Type: extension Version: 1.0.1 Enabled: true Location: app-builtin-addons ID: formautofill@mozilla.org

Name: IPP Activator Type: extension Version: 0.1 Enabled: true Location: app-builtin-addons ID: ipp-activator@mozilla.com

Name: New Tab Type: extension Version: 147.1.0 Enabled: true Location: app-builtin-addons ID: newtab@mozilla.org

Name: Picture-In-Picture Type: extension Version: 1.0.0 Enabled: true Location: app-builtin-addons ID: pictureinpicture@mozilla.org

Name: Return YouTube Dislike Type: extension Version: 3.0.0.18 Enabled: true Location: app-profile ID: {762f9885-5a13-4abd-9c77-433dcd38b8fd}

Name: uBlock Origin Type: extension Version: 1.69.0 Enabled: true Location: app-profile ID: uBlock0@raymondhill.net

Name: User-Agent Switcher Type: extension Version: 1.4.98 Enabled: true Location: app-profile ID: user-agent-switcher@ninetailed.ninja

Name: Web Compatibility Interventions Type: extension Version: 149.7.20260211.154938 Enabled: true Location: app-system-addons ID: webcompat@mozilla.org

Name: System theme — auto Type: theme Version: 1.4.2 Enabled: true Location: app-builtin ID: default-theme@mozilla.org

Name: Firefox Color Type: extension Version: 2.1.7 Enabled: false Location: app-profile ID: FirefoxColor@mozilla.com

Name: Greasemonkey Type: extension Version: 4.13 Enabled: false Location: app-profile ID: {e4a8a97b-f2ed-450b-b12d-ee082ba24781}

Name: Old Layout for Facebook Type: extension Version: 7.1 Enabled: false Location: app-profile ID: {8792af17-0df8-40ab-81d3-6cc777171564}

Name: Dark Type: theme Version: 1.3.4 Enabled: false Location: app-builtin ID: firefox-compact-dark@mozilla.org

Name: Firefox Alpenglow Type: theme Version: 1.5.1 Enabled: false Location: app-builtin ID: firefox-alpenglow@mozilla.org

Name: Light Type: theme Version: 1.3.4 Enabled: false Location: app-builtin ID: firefox-compact-light@mozilla.org

Name: Lush – Soft Type: theme Version: 2.1 Enabled: false Location: app-profile ID: lush-soft-colorway@mozilla.org

Security Software

Type: Malwarebytes

Type:

Type: Windows Firewall

Legacy User Stylesheets

Active: false Stylesheets: No stylesheets found

Graphics

Features Window Device Pixel Ratios: 1,1 Compositing: WebRender (Software) Font Visibility Debug Info: Windows Platform Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: outOfProcess: false inProcess: true EGL_VENDOR: Google Inc. (NVIDIA) EGL_VERSION: 1.5 (ANGLE 2.1.19739 git hash: 419cd2c3213b) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_device_id EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control WebGL 1 Driver Renderer: Google Inc. (NVIDIA) -- ANGLE (NVIDIA, NVIDIA GeForce RTX 3080 Ti Direct3D11 vs_5_0 ps_5_0, D3D11-32.0.15.9186) WebGL 1 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.19739 git hash: 419cd2c3213b) WebGL 1 Driver Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multi_draw_indirect GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WEBGL_provoking_vertex WebGL 2 Driver WSI Info: outOfProcess: false inProcess: true EGL_VENDOR: Google Inc. (NVIDIA) EGL_VERSION: 1.5 (ANGLE 2.1.19739 git hash: 419cd2c3213b) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_device_id EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control WebGL 2 Driver Renderer: Google Inc. (NVIDIA) -- ANGLE (NVIDIA, NVIDIA GeForce RTX 3080 Ti Direct3D11 vs_5_0 ps_5_0, D3D11-32.0.15.9186) WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.19739 git hash: 419cd2c3213b) WebGL 2 Driver Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multi_draw_indirect GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_draw_buffers_indexed OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context WEBGL_provoking_vertex Target Frame Rate: 170 WebGPU Default Adapter: { "navigator.gpu.requestAdapter({})": null } WebGPU Fallback Adapter: { "navigator.gpu.requestAdapter({\"forceFallbackAdapter\":true})": { "info": { "architecture": "", "description": "", "device": "", "isFallbackAdapter": true, "subgroupMaxSize": 128, "subgroupMinSize": 4, "vendor": "", "wgpuBackend": "Dx12", "wgpuDevice": 140, "wgpuDeviceType": "Cpu", "wgpuDriver": "10.0.19041.5794", "wgpuDriverInfo": "", "wgpuName": "Microsoft Basic Render Driver", "wgpuVendor": 5140 }, "features": [ "bgra8unorm-storage", "core-features-and-limits", "depth-clip-control", "depth32float-stencil8", "float32-filterable", "indirect-first-instance", "rg11b10ufloat-renderable", "shader-f16", "texture-compression-bc", "texture-compression-bc-sliced-3d", "timestamp-query" ], "limits": { "maxBindGroups": 8, "maxBindGroupsPlusVertexBuffers": 24, "maxBindingsPerBindGroup": 65535, "maxBufferSize": 1073741824, "maxColorAttachmentBytesPerSample": 32, "maxColorAttachments": 8, "maxComputeInvocationsPerWorkgroup": 768, "maxComputeWorkgroupSizeX": 1024, "maxComputeWorkgroupSizeY": 1024, "maxComputeWorkgroupSizeZ": 64, "maxComputeWorkgroupStorageSize": 32768, "maxComputeWorkgroupsPerDimension": 65535, "maxDynamicStorageBuffersPerPipelineLayout": 4, "maxDynamicUniformBuffersPerPipelineLayout": 8, "maxInterStageShaderVariables": 16, "maxSampledTexturesPerShaderStage": 64, "maxSamplersPerShaderStage": 64, "maxStorageBufferBindingSize": 1073741824, "maxStorageBuffersPerShaderStage": 64, "maxStorageTexturesPerShaderStage": 64, "maxTextureArrayLayers": 2048, "maxTextureDimension1D": 16384, "maxTextureDimension2D": 16384, "maxTextureDimension3D": 2048, "maxUniformBufferBindingSize": 65536, "maxUniformBuffersPerShaderStage": 64, "maxVertexAttributes": 32, "maxVertexBufferArrayStride": 2048, "maxVertexBuffers": 16, "minStorageBufferOffsetAlignment": 32, "minUniformBufferOffsetAlignment": 256 } } } DirectWrite: true (10.0.19041.5794) GPU #1 Active: Yes Description: NVIDIA GeForce RTX 3080 Ti Vendor ID: 0x10de Device ID: 0x2208 Driver Version: 32.0.15.9186 Driver Date: 1-20-2026 Drivers: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_adc55ecfca814224\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_adc55ecfca814224\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_adc55ecfca814224\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_adc55ecfca814224\nvldumdx.dll C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_adc55ecfca814224\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_adc55ecfca814224\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_adc55ecfca814224\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_adc55ecfca814224\nvldumd.dll Subsys ID: 88021043 RAM: 12288 GPU #2 Active: No RAM: 0 Diagnostics AzureCanvasBackend: skia AzureCanvasBackend (UI Process): skia AzureContentBackend: skia AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): skia CMSOutputProfile: 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Display0: 2560x1440@170Hz scales:1.000000|1.000000 Display1: 3840x2160@30Hz scales:1.000000|2.000000 DisplayCount: 2 HardwareStretching: both=1 window-only=0 full-screen-only=1 none=0 error=0 GPUProcessPid: 4192 ClearType Parameters: \\.\DISPLAY6 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] \\.\DISPLAY7 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] Font Visibility Debug Info: Windows Platform Decision Log HW_COMPOSITING: default: available, user: disabled, Disabled by layers.acceleration.disabled=true, Blocklisted; failure code FEATURE_FAILURE_COMP_PREF D3D11_COMPOSITING: default: unavailable, Hardware compositing is disabled, Blocklisted; failure code FEATURE_FAILURE_D3D11_NEED_HWCOMP D3D11_HW_ANGLE: default: unavailable, D3D11 compositing is disabled, Blocklisted; failure code FEATURE_FAILURE_HW_ANGLE_D3D11_DISABLED env: disabled, D3D11 compositing is disabled, Blocklisted; failure code FEATURE_FAILURE_HW_ANGLE_D3D11_DISABLED GPU_PROCESS: default: available, WEBRENDER: default: available, runtime: unavailable-no-hw-compositing, Hardware compositing is disabled, Blocklisted; failure code FEATURE_FAILURE_WEBRENDER_NEED_HWCOMP WEBRENDER_COMPOSITOR: default: available, runtime: unavailable, No DirectComposition usage, Blocklisted; failure code FEATURE_FAILURE_DCOMP_NOT_ANGLE WEBRENDER_PARTIAL: default: available, WEBRENDER_SHADER_CACHE: default: available, runtime: unavailable, WebRender disabled, Blocklisted; failure code FEATURE_FAILURE_WR_DISABLED WEBRENDER_OPTIMIZED_SHADERS: default: available, runtime: unavailable, WebRender disabled, Blocklisted; failure code FEATURE_FAILURE_WR_DISABLED WEBRENDER_ANGLE: default: available, runtime: unavailable-no-angle, ANGLE is disabled, Blocklisted; failure code FEATURE_FAILURE_HW_ANGLE_D3D11_DISABLED WEBRENDER_DCOMP_PRESENT: default: available, env: blocklisted, Blocklisted by gfxInfo, Blocklisted; failure code NVIDIA_REFRESH_RATE_MIXED runtime: unavailable, Requires ANGLE, Blocklisted; failure code FEATURE_FAILURE_DCOMP_NOT_ANGLE WEBRENDER_SCISSORED_CACHE_CLEARS: default: available, WEBGPU: default: available, WINDOW_OCCLUSION: default: available, HARDWARE_VIDEO_DECODING: default: available, runtime: unavailable, Requires texture sharing, Blocklisted; failure code FEATURE_FAILURE_BROKEN_TEXTURE_SHARING HARDWARE_VIDEO_ENCODING: default: available, runtime: unavailable, Requires texture sharing, Blocklisted; failure code FEATURE_FAILURE_BROKEN_TEXTURE_SHARING REUSE_DECODER_DEVICE: default: available, BACKDROP_FILTER: default: available, CANVAS_RENDERER_THREAD: default: available, ACCELERATED_CANVAS2D: default: available, env: blocked, Disabled by Software WebRender, Blocklisted; failure code FEATURE_FAILURE_DISABLED_BY_SOFTWARE_WEBRENDER WMF_HW_DRM: default: available, GL_NORM16_TEXTURES: default: available, WEBGPU_EXTERNAL_TEXTURE: default: available, Failure Log (#0): GP+[GFX1-]: CompositorDevice does not exist

Media

Audio Backend: wasapi Max Channels: 2 Preferred Sample Rate: 48000 Roundtrip latency (standard deviation): ... Codec Support Information: Codec Name: Software Decoding, Hardware Decoding, Software Encoding, Hardware Encoding H264: Supported, Unsupported, Unsupported, Unsupported VP9: Supported, Unsupported, Unsupported, Unsupported VP8: Supported, Unsupported, Unsupported, Unsupported AV1: Supported, Unsupported, Unsupported, Unsupported HEVC: Unsupported, Unsupported, Unsupported, Unsupported AAC: Supported, Unsupported, Unsupported, Unsupported MP3: Supported, Unsupported, Unsupported, Unsupported Opus: Supported, Unsupported, Unsupported, Unsupported Vorbis: Supported, Unsupported, Unsupported, Unsupported FLAC: Supported, Unsupported, Unsupported, Unsupported Wave: Supported, Unsupported, Unsupported, Unsupported Output Devices Name: Group, Vendor, State, Preferred, Format, Channels, Rate, Latency Realtek Digital Output (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0B00&SUBSYS_1462EC84&REV_1000\5&15d1e8ca&0&0001, Enabled, All, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 144 - 480 Speakers (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0B00&SUBSYS_1462EC84&REV_1000\5&15d1e8ca&0&0001, Unplugged, None, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 0 - 0 XV272U V (NVIDIA High Definition Audio): HDAUDIO\FUNC_01&VEN_10DE&DEV_009A&SUBSYS_10438802&REV_1001\5&23f153b2&0&0001, Enabled, None, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 144 - 480 Realtek HD Audio 2nd output (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0B00&SUBSYS_1462EC84&REV_1000\5&15d1e8ca&0&0001, Unplugged, None, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 0 - 0 SAMSUNG (NVIDIA High Definition Audio): HDAUDIO\FUNC_01&VEN_10DE&DEV_009A&SUBSYS_10438802&REV_1001\5&23f153b2&0&0001, Enabled, None, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 144 - 480 Input Devices Name: Group, Vendor, State, Preferred, Format, Channels, Rate, Latency Microphone (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0B00&SUBSYS_1462EC84&REV_1000\5&15d1e8ca&0&0001, Unplugged, None, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 0 - 0 Line In (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0B00&SUBSYS_1462EC84&REV_1000\5&15d1e8ca&0&0001, Unplugged, None, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 0 - 0 Stereo Mix (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0B00&SUBSYS_1462EC84&REV_1000\5&15d1e8ca&0&0001, Disabled, None, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 0 - 0 Content Decryption Modules Information Key System Name: Video Robustness, Audio Robustness, Capabilities, Clear Lead org.w3.clearkey: {"persistent":"Optional","distinctive":"NotAllowed","sessionType":"[Temporary]","codec":{"decodingAndDecrypting":["h264(all)"],"decryptingOnly":["aac(all)","flac(all)","opus(all)","vp9(all)","av1(all)","vorbis(all)","vp8(all)"]}}, No com.widevine.alpha: SW_SECURE_CRYPTO,SW_SECURE_DECODE, SW_SECURE_CRYPTO, {"persistent":"Optional","distinctive":"NotAllowed","sessionType":"[Temporary]","codec":{"decodingAndDecrypting":["h264(all)","vp9(all)","av1(all)","vp8(all)"],"decryptingOnly":["aac(all)","flac(all)","opus(all)","vorbis(all)"]}}, Yes com.microsoft.playready.recommendation: {"persistent":"Required","distinctive":"Required","sessionType":"[]","codec":{"decodingAndDecrypting":[]}}, No com.microsoft.playready.recommendation.3000: 3000, 2000, {"persistent":"Required","distinctive":"Required","sessionType":"[Temporary,PersistentLicense]","codec":{"decodingAndDecrypting":["h264(cenc/cbcs)","aac(cenc)"]}}, No com.microsoft.playready.recommendation.3000.clearlead: 3000, 2000, {"persistent":"Required","distinctive":"Required","sessionType":"[Temporary,PersistentLicense]","codec":{"decodingAndDecrypting":["h264(cenc/cbcs)","aac(cenc)"]}}, Yes

Environment Variables

MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\thoma\AppData\Roaming\Mozilla\Firefox\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\thoma\AppData\Roaming\Mozilla\Firefox\Profiles\8ckzpi10.default-release-1771240822780\crashes\events MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\thoma\AppData\Roaming\Mozilla\Firefox\Pending Pings

Remote Settings

Status: OK

Status: 2026-02-16T15:07:40.000Z

Status: "1771253834022"

Status: Status Date Infos successMon Feb 16 2026 08:57:14 GMT-0600 (Central Standard Time){}successMon Feb 16 2026 06:36:30 GMT-0600 (Central Standard Time){}successMon Feb 16 2026 02:30:45 GMT-0600 (Central Standard Time){} Date: success Infos: Mon Feb 16 2026 08:57:14 GMT-0600 (Central Standard Time) {} success Mon Feb 16 2026 06:36:30 GMT-0600 (Central Standard Time) {} success Mon Feb 16 2026 02:30:45 GMT-0600 (Central Standard Time) {}

Status: success Date: Mon Feb 16 2026 08:57:14 GMT-0600 (Central Standard Time) Infos: {}

Status: success Date: Mon Feb 16 2026 06:36:30 GMT-0600 (Central Standard Time) Infos: {}

Status: success Date: Mon Feb 16 2026 02:30:45 GMT-0600 (Central Standard Time) Infos: {}

Remote Experiments

Important Modified Preferences

accessibility.blockautorefresh: true browser.contentblocking.category: standard browser.search.region: US browser.search.update: false browser.sessionstore.upgradeBackup.latestBuildID: 20260203002554 browser.startup.homepage_override.buildID: 20260203002554 browser.startup.homepage_override.mstone: 147.0.3 browser.startup.page: 3 browser.urlbar.lastUrlbarSearchSeconds: 1771242356 browser.urlbar.placeholderName: Google browser.urlbar.quicksuggest.migrationVersion: 6 browser.urlbar.showSearchSuggestionsFirst: false browser.urlbar.suggest.searches: false doh-rollout.doneFirstRun: true doh-rollout.home-region: US doh-rollout.mode: 2 doh-rollout.self-enabled: true doh-rollout.uri: https://mozilla.cloudflare-dns.com/dns-query dom.forms.autocomplete.formautofill: true extensions.lastAppVersion: 147.0.3 general.autoScroll: false idle.lastDailyNotification: 1771248666 layers.acceleration.disabled: true media.gmp-gmpopenh264.abi: x86_64-msvc-x64 media.gmp-gmpopenh264.hashValue: 77991110c1d195616e936d27151d02e4d957be6c20a4f3b3511567868b5ddffc6abbfdc668d17672f5d681f12b20237c7905f9b0daaa6d71dcdac4b3 media.gmp-gmpopenh264.lastDownload: 1771240869 media.gmp-gmpopenh264.lastInstallStart: 1771240869 media.gmp-gmpopenh264.lastUpdate: 1771240869 media.gmp-gmpopenh264.version: 2.6.0 media.gmp-manager.buildID: 20260203002554 media.gmp-manager.lastCheck: 1771241310 media.gmp-manager.lastEmptyCheck: 1771241310 media.gmp-widevinecdm.abi: x86_64-msvc-x64 media.gmp-widevinecdm.hashValue: 7b07d200b5a5dfa88e22cc293be9f9fe0f26e3b927ca0222958c08db650590907bba852083562577b49f58edae676594ba4a1d8163bf07f102311a77 media.gmp-widevinecdm.lastDownload: 1771240869 media.gmp-widevinecdm.lastInstallStart: 1771240869 media.gmp-widevinecdm.lastUpdate: 1771240869 media.gmp-widevinecdm.version: 4.10.2934.0 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false media.videocontrols.picture-in-picture.video-toggle.first-seen-secs: 1771241045 network.cookie.CHIPS.lastMigrateDatabase: 2 network.dns.disablePrefetch: true network.http.speculative-parallel-limit: 0 network.prefetch-next: false places.database.lastMaintenance: 1771248667 privacy.bounceTrackingProtection.hasMigratedUserActivationData: true privacy.clearOnShutdown_v2.formdata: true privacy.purge_trackers.date_in_cookie_database: 0 privacy.purge_trackers.last_purge: 1771248666476 privacy.sanitize.clearOnShutdown.hasMigratedToNewPrefs3: true privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}] privacy.trackingprotection.allow_list.hasMigratedCategoryPrefs: true services.sync.declinedEngines: services.sync.engine.addresses: true services.sync.engine.addresses.available: true services.sync.engine.creditcards: true services.sync.engine.prefs.modified: false services.sync.lastPing: 1771240863 services.sync.lastSync: Mon Feb 16 2026 09:06:54 GMT-0600 (Central Standard Time) storage.vacuum.last.index: 0 storage.vacuum.last.places.sqlite: 1771248666 ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

Important Locked Preferences

extensions.formautofill.creditCards.os-auth.locked.enabled: false fission.autostart.session: true media.utility-process.enabled: true signon.management.page.os-auth.locked.enabled: false

Places Database

Accessibility

Activated: false Prevent Accessibility: 0 Accessibility Instantiator:

Library Versions

NSPR Expected minimum version: 4.38.2 Version in use: 4.38.2

NSS Expected minimum version: 3.119 Version in use: 3.119

NSSSMIME Expected minimum version: 3.119 Version in use: 3.119

NSSSSL Expected minimum version: 3.119 Version in use: 3.119

NSSUTIL Expected minimum version: 3.119 Version in use: 3.119

Sandbox

Content Process Sandbox Level: 9 Effective Content Process Sandbox Level: 9 Win32k Lockdown State for Content Process: Win32k Lockdown enabled -- default value is true GPU Process Sandbox Level: 2

Startup Cache

Disk Cache Path: C:\Users\thoma\AppData\Local\Mozilla\Firefox\Profiles\8ckzpi10.default-release-1771240822780\startupCache\startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: true Wrote to Disk Cache: true

Internationalization & Localization

Application Settings Requested Locales: ["en-US"] Available Locales: ["en-US"] App Locales: ["en-US"] Regional Preferences: ["en-US"] Default Locale: "en-US" Operating System System Locales: ["en-US"] Regional Preferences: ["en-US"]

Remote Debugging (Chromium Protocol)

Accepting Connections: false URL:

Printing

Modified print settings

Content Analysis (DLP)

Active: false Connected to Agent: Agent Path: Agent Failed Signature Verification: Request Count: