Costeef Yépp Community Forum

My gmail account in Thunderbird has only two folders, the Inbox and the Drafts folder. so when I delete a message, it lines out the message in the inbox with a single line strikeout and then in order to get it out of the Inbox I have to leave the Inbox and then when I come back to it the message is actually gone from the inbox. When I am using my laptop rather than my desktop computer, all of the folders are there and the messages, when deleted go to the "Trash" folder and are removed from the Inbox. I have been looking for a way to get all of those folders that are normally a part of the other accounts that I have on Thunderbird without success. Is there anyone here that knows how to restore those additional folders to the Gmail account that does not currently display them?

When I right click on a folder in Local Folders and select “Copy To” and then select another local folder to copy it to it moves the folder, it doesn’t copy it. It shows up in the new folder and is deleted from the folder where it was, which is what you’d expect if the same procedure was carried out with the “Move To” command. In effect, for me “Copy To” is broken. Running latest version on Windows 11. Tried it in Troubleshoot Mode also, but no luck.

I am having recurring problems sending e-mails, not knowing when it is going to work or not. The following message is one that I usually get:

"Sending of the message failed. An error occurred while sending mail. The mail server responded: <info@axxxxx.co.uk> recipient rejected - relay denied.

Please check the message recipient "info@xxxxx.co.uk" and try again."

I also get the following message when trying to send:

"Login to server mail.madasafish.com with username btom@madasafish.com failed."

These are my current settings:

Details of selected server: Description: btom Server Name: mail.madasafish.com Port: 25 User Name: btom@madasafish.com Authentication method: Password, transmitted insecurely Connection Security: None

I haven't changed any settings from the last time I was able to send e-mails, so I would appreciate any help.

For the third time now I have found messages I have saved in Local folders in TRASH. I did not put them there, and the original ones in Local Folders are empty. I have had to manually move messages intended to be saved from Trash into my intended folders. I am perplexed why this is happening, as I have not chosen Compact Folders or anything. Very, very annoying. If it continues I will search for another mail tool

I redirect incoming messages into local folders for much of my incoming email. One of my primary sub folders has disappeared. I don't remember doing anything with it – at least not intentionally. It does not show in either the local or primary trash folders. It is not in the archive folder. It is not showing as a sub folder under any other local sub folder. Where did it go and how can I find it?

My wife’s Thunderbird has had problems for several weeks. To repair them, I have disconnected from our e-mail provider (Proton.me), & reconnected to it. Everything seems to be fine but her Thunderbird Inbox. There are no emails in it, but it insists there are two (2). I have tried to compact the folder & to repair the folder, but these actions have no effect. How do I get her inbox clear of this problem, so I can focus on her bigger problem?

I recently downloaded Thunderbird. Due to comcast transfer of email to yahoo, I now have a yahoo account with a comcast email address. Using the export.mail.imap.yahoo.com incoming server, I was able to get all my mail into Thunderbird. At some point, I was asked to compact my folders. I replied yes. After that there were only 2000 messages in my inbox. To recover, I had to change my settings for my email address to an incorrect one and then back to the correct address. That started the rather lengthy import process again. My inbox is 3GB. What went wrong and how do I avoid this from happening again?

Mails that I want to keep in the inbox disappear. They are not in the bin and not in the junkbox. In Thunderbird for windows these mails are still in the inbox. How and/or where can I find an reactivate these mails? Kind regards Tony

Hi all,

I have found a bug with version 10.1 of the Thunderbird email app for Android.

When I go to Sent Items in the Thunderbird app, choose a previously sent email to view it, then choose 'Edit as new message', then make the necessary changes and choose 'Save draft', Thunderbird crashes and the new message is lost (not getting saved in drafts).

Matthew

Hi

I work in a small traditional community fishmonger shop in Scotland and we use Mozilla. I am trying to find a basic instruction manual i could print out handy for us (we are a small team and only i have experience in Microsoft emails etc but this is different ) and i am just trying to help us understand some basics priority being for email, contacts and folder daily management.

We receive a mix of online orders, customers, suppliers and much “junk” noise emails so i’m trying to help us figure out simple and easy to set things moving forward after some staff changes that impacted our “flow”😊

Any tips would be much appreciated 🙏 Thankyou Danna

For some reason after the last update I have been getting multiple inbox.conf(*) folders getting created (see image). I have not found a way to remove these folders. Is this a bug or a setting issue?

I just installed Thunderbird on a new Win 11 Pro 64-bit install. I have some Message filters that seem to be working. However, I have a local folder a_Name and under that I have sub folders Problems, jokes, plus some more. At first, I tried to drag messages to them, and they disappeared. Then I tried to use the file move command still disappeared, then I tried to use the copy command. That worked until I tried to move a message to the folder, and everything disappeared. I have now lost some irreplaceable emails. I have used Thunderbird for years. What gives with this, and how can I fix it?