Costeef Yépp Community Forum

When I receive an e-mail that has a JPEG attachment (Windows 10 Professional 64-bit), Thunderbird opens the JPEG image with Microsoft Photo Viewer. When the image opens, I cannot rotate the image. If I save the image and then open that saved image via the same Microsoft application, the rotate icon in the upper left is operative. Is this due to the permissions in the image being opened by Thunderbird from alt/local/temp? Thanks.

Hello, I still have this problem, does anyone know how to fix this?

Cannot delete a folder under my Local Folder. I have deleted it several times, and deleted the trash also, but no matter how many times I delete the folder, and restart Thunderbird, it still comes back.

Thanks, GDR

How do I transfer my address book contents (which are quite big) to my Thunderbird account on a new computer? I followed the copy and paste of the profile, but this did not seem to work. Is there something specific that I can do as this is really vital for my work?

In composing? Just like the chain icon shown just above where I am writing here. I checked and my format is html. I highlighted a word + looked on the menu there. Come to think of it, I see no way to bold text or other, typical html stuff I do on desktop TB all the time. I must be missing something.

Hi. For a long time, I've noticed that emails I send from home are sent, but those I try to send with the same settings do not get sent when connected to the Internet in 4 out of 4 cafes. My ISP, Zen, hasn't been able to explain why. I've tested whether Google VPN blocks it somehow, and it doesn't. I normally use Thunderbird. Today, I found that, in the same cafe, messages I tried to send using Thunderbird failed to send, whereas there was no problem with GMail, Proton Mail or Outlook. Any suggestions?

An issue I have just noticed is that when I send emails they weren't getting copied to the accounts "Sent" folder despite the box to request this being ticked. I have now discovered that on another settings page it had the "Sent" folder set to None and I had to explicitly associate "Sent" with the sent folder in the account before emails were copied. It would be helpful if when ticking "copy sent emails to sent folder" there was a warning if it was associating "Sent" with "None".

Just had a couple of issues with sending emails from Thunderbird Android ... I don't tend to send many emails from my phone so didn't notice the issues for some time!

A few weeks ago I ended up changing my email server's password - I updated my PC Thunderbird to reflect the change for incoming and outgoing servers and then thought I did the same on the Android Thunderbird - but I only changed the password for fetching - perhaps missed the sending password as in the Android version its in the account menu rather than a separate "outgoing server" menu item.

Everything seemed ok as I got emails on my phone but yesterday someone complained I'd not replied to some questions and I was sure I'd replied to their email. Looking on my phone today I noticed that there were a handful of unsent messages (including this reply) in the Thunderbird Outbox.

Basically when I sent each message the connection to the outgoing server failed due to the now out of date password but instead of giving any warning that the connection had failed it had just silently moved the message to Outbox where it remained as the outgoing server connect attempts would continue to fail. Having some form of warning that server connections were failing due to incorrect password would be useful - I think the Windows version will ask for a new password to be entered if a login with the current one fails. Note: the checks when setting the password means you cannot configure the account with a password that fails but if the password changes you get no warning

Dear Support Team,

I am experiencing an issue with my email account When trying to save a message to the mailbox, I receive the following error:

"Saving the message to the mailbox failed. Check if you have the required write permissions on the system and if there is sufficient free space available to copy the mailbox."

Could you please assist me in resolving this issue step by step?

Souhaitant déplacer les messages du dossier "B" vers le dossier "A", j'ai surligné tous les mails du dossier "B" et j'ai déplacé l'ensemble des message en les faisant glisser vers le dossier "A" qui n'avait aucun message à sa racine. Le résultat est que le dossier "A" qui n'avait aucun message à sa racine bien qu'ayant à présent en information 6 messages non lus et 11 message au total, n'en contient aucun. Par contre ces messages sont toujours dans leur dossier d'origine "B". Question n° 1 : Faire glisser des message d'un dossier vers un autre n'est il pas possible ? Question n° 2 : Comment faire disparaitre du dossier "A" l'information 6 messages non lus et 11 message au total ? Avec mes remerciements. Cordialement Roger DESPAGNE +33 (0) 609 499 500

When I received an email with an invitation for a meeting, I used to be shown an 'accept' button to indicate acceptance of the meeting invitation. This 'accept' button no longer appears. Is there I setting I must set for the accept button to appear?

This is Sheila Herman and my email address is: swherman@twc.com. Now, there are two sections (top and bottom) to my email and the top section is gibberish. I need a Thunderbird email address so that I can send a copy of that gibberish page. I did reply to Matt's email with an attachment before I realized that his email address does not accept reply. When the recipient opens my email that page will show up and I want to remove the top section. Can anyone help me solve this problem? Thank you and I look forward to hearing from you. Best regards. Sheila Herman

I recently stopped receiving my Optusnet emails via Thunderbird, although I can still receive them via Optus webmail. As previous users have found out, changes were made to Optus's platform which didn't support Thunderbird, all without notifying customers. However, after lengthy discussions with Optus, they have assured me that they now support Thunderbird and after checking all the settings I should be able to receive emails via Thunderbird. However this is not the case and I am still relying on webmail. Does anyone have any ideas? Thanks in advance. aandr1

What does this mean, Unable to open the summary file for Sent . Perhaps there was an error on disk, or the full path is too long. This just appeared. How do I get my sent emails back

I have many accounts + like to hide accounts on the sidebar. I know I can cycle thru the accounts by repeatedly tapping the account name at the top of the sidebar. But my list is long. Can I long-press the account name + get a popup to select directly,

Like many, I have multiple accounts set up in TB. When I use the left sidebar and select a different account why must I either manually swipe the sidebar away or tap a folder to make it retract? Seems a bit painful.

Imap account keeps downloading greyed out deleted messages. Checked server and they are not shown there. Repeated deletions and emptying trash does not solve issue, neither does compacting. Deletions are set to go to the imap trash folder.

For the last couple weeks my new unread emails have not been displaying in the list or the preview pane. This is only happening for my IMAP account and not the 2 Gmail accounts (which are also IMAP). I see the "new message" count but no new messages are displaying. I see TB connecting, logging in and opening my IMAP inbox without errors. IMAP is configure according to my Network Solutions email provider (Port 993, SSL/TLS, normal password). After closing and opening TB several times sometimes the messages load. Sometimes once a new email is received that and other new messages will display.

The uploaded image shows my inbox with a new message count of 47, quick filter set to unread and no messages displaying.

Not sure if this is related but TB also is having occasional issues copying messages to the sent folder after sending.

Hello, All of a sudden when turning Thunderbird on, I have found that all messages in my Inbox have gone ( except a few for last day or two). Looking around Thunderbird I have found all Inbox emails have bee dumped into my Trash folder! Please help - how can I get emails back where they belong and get Thunderbird back into working order? Very grateful for any help' Thank you, kindest regards Brian Benger PS where will I get your reply if my email not working??