Diễn đàn hỗ trợ Firefox

Hi All,

For some reason, I have two versions of Firefox showing in my Programs and Features, on Windows 7.

Version 74.0, installed 13/03/2020, and version 80.0, installed 28/08/2020.

I've seen another topic mentioning this problem for older versions, and tried using a Registry Cleaner as mentioned in that one - but it has made no difference, and both versions are still there.

I'm wary of trying to uninstall the 74.0 version using the Firefox uninstaller, as when I start that there is no mention of it just uninstalling 74.0 - it gives the impression it is uninstalling all versions, which is not something I want.

I just don't need two versions of Firefox on my PC, especially when the older version is no longer used.

Any advice would be much appreciated.

I clicked to accept the latest Firefox add on which stated "all my bookmarks and tabs will be saved". They have all disappeared. If i click on the "old firebox data" on my desktop surely that should produce all the bookmarks and tabs. But no. Instead it brings up 2 file names with indecipherable titles. eg one begins "tula7e15.". And if you click on that you get just another set of technical titles like "saved telemetry-pings" or "features". And if you click on these it then says "file empty".

The same thing happens if I click on "Restore" or "Profile" ie it just leads me to a set of nonesense categories with nothing there. So surely there must be a simple way of restoring my bookmark titles ( I had about 40 bookmarks) given that it only took one click to remove them when I took up the firefox add on ?

Thankyou. P.s. please suggest something simple as I am not great with computer technology. Philip

Jó napot! A problémám a következő: beállitottam magamnak 1 mesterjelszót ami minden további probléma nélkül működött is viszont mikor pár hónapig nem használtam a gépemet azt azt követő újra használatkor már nem fogadta el a mesterjelszavamat.Próbáltam mar resetelni is de az önök által megadott "link" nem működik,viszont nem is resetelni inkább csak kikapcsolni szeretném.Ha az segit le tudom irni a jelszavat amit megadtam . Válaszukat várom,köszönöm addig is

Using firefox 81.0.2 for a while now i've notiec that my library is missing a tags section entirely, so have no way to manage/browse by tags. I see Bookmarks See Pocket List downloads see synched tabs

but no tag option anywhere . i can edit bookmarks and add tags, but have no way to manage or view by tags.

Thanks for any help.

Have had no reply to my question yesterday. I did ask the same about 6 days ago and had 2 replies but the replies have disappeared . How can I access those replies please. Thankyou Philip

Firefox's Clear Data control allows you to clear both Cookies AND the Cache. This makes perfect sense, since both of these things can be used to identify/track people.

But from what I can tell, if you enable the option Delete cookies and site data when Firefox is closed, this doesn't clear the Cache, only Cookies?

In fact, the only way to clear the Cache at restart is to dig deep into the Clear history when Firefox closes settings, which few people would know to look in.

So, correct me if I'm wrong here, but isn't this giving users a false sense of security? They think all the Cookies will be deleted when they open Firefox, but actually the Cache is still there, allowing them to be easily identified?

Personally, I'm less concerned about cookies because they are opt-in (here in the UK). But as for being tracked via the cache, we have no say in that, so that's what I'm more concerned about.

How do i stop firefox from annoying me with "Whats new in this update" message? I don't do updates very often because most of the times firefox gets worse after i update, before it gets fixed again. I have that problem on PC and Android phone, so i know its true. The old way over "About config" does no longer apply. The prompt pops up every couple of minutes and annoys the hell out of me. PLEASE HELP ME TO STOP THIS NONSENSE. Thanks

Can someone provide a solution for autofill (both addresses and passwords) not working. And no, don't say "did you check or uncheck so and so - I've been writing CNC software interfaces for years and have little idea about setting up a system. Getting fed up with having to repeatedly log on and add the address over and over (I get the prompts to save). The save address "feature" RARELY works. Firefox "used" to be able to perform this feature - now it is becoming a buggy FAIL. I'm thinking it may be time to just give up, uninstall it, and move on to Chrome...

hi all i'm having a problem with firefox browser, its not keeping my website logged in. This does not occur after i close my browser but after a few hours of log in, even if i leave the browser opened and come again back later.

I've been using firefox for ages now and never really had this issue. It has only starting happening only recently, since early this week or last week the most.

I've also manually cleared all cookies/log in etc and updated firefox to the latest version maybe it helps, but nothing changed.

Please note that I do not clear history/active log in etc neither it is set up to do it automatically when i close browser also i do not have any 3rd party apps that forbid cookies. I had a firefox addon before but disabled it maybe it was interfering, but it still didnt resolve the problem.

any help much appreciated as it is getting quite irritating. Thanks in advance Lee

HELP I ran CCleaner not realizing it was going to delete my browsing history. I've tried some internet searches to find a way to recover the history but I am having no luck.

I am running Windows 7 Home, Firefox version 82.0 (64bit)

Thanks in advance to anyone who can help!

I accidentally entered a password in the login field. When asked by the browser about saving the password, he answered in the negative. I was surprised when the next time I entered the site, I saw two login options ([LOGIN]; and [PASSWORD]) in the dropdown menu. [LOGIN] matched my login. [PASSWORD] matched my password. Both logins are without a password. There is no stored data in lockwise for this site. If you save a random password for an unnecessary login ([PASSWORD]-[1111]), then it will be displayed in lockwise. Removing an account from lockwise removes the password, but does not affect the login. The only solution I found was to change the lockwise login. ([PASSWORD]-[1111] -> [1]-[111]), But after deleting this account, the login [PASSWORD] is returned to the drop-down menu.

Hi, With Firefox 81.0.2 64-bit running on Windows 7, I can't logout from my account on a very specific site. If I delete the 2 cookies the site wrote on my computer, I'm then presented with the logon window and I'm able to login again but not logout until I delete the 2 fresh cookies the site just put on my computer during the new session. Should I log under a private window, nothing being written to my computer, log out is always possible. I'm also able to log out from my current session with an older version of firefox (50.1.0). This also close the session opened under Firefox 81. At the moment, only one site is behaving like this. I first asked the support of this site. Here's its reply: <<That is an interesting problem you have there! It might be that your session wasn't properly removed from our server but I know that we restarted our webserver 3 days ago, so that should have resolved itself if that was the problem. I don't have any other suggestions, but if a private window works, this suggests an issue with your cookie management of the browser.>>

Please may you help ? TIA

Today I see that FB fails to load my profile photo album. I get a spinning circle, description and comments section to the right is blank (or photo loads but no description). I check my connection activity, it's basically at 10 kbps. I run some speed tests, no problem.

So I go to MS Edge, everything on FB loads in an instant.

So the problem is FF. And that's on top of the 50%-100% of CPU that every click on FB produces. I compared it with Edge, 5%-50% of CPU.

So before I give up on FF and switch to Edge, can someone recommend another version of FF that is relatively lightweight for a low spec laptop? The latest version is a no go, as I understand it needs at least 8-16 GB of memory (!).

Thank you.

Hello,

Since 3-4 days, Sync no longer synchronizes any elements, from one device to another i no longer have access to my passwords saved in Lockwise or my shared tabs. I tried to disconnect all my devices then reconnect, i "forced" synchro, i installed the Lockwise Android app on my phone but but the sync runs in a vacuum so the app doesnt seem to download my data & credentials...

What can i do more to recover my data or restore sync ?

Adobe Flash Player is finishing 31 December 2020 in Australia, what is recommended to replace it or do I have something else already on my computer?? Would appreciate some guidance if possible...

My Firefox using on desktop computer act like mobile. It is seen on the Facebook. Suddenly FB change view to https://m.face.... and is changing again each time when I type https://face... or anything else. Also whole layout looks like on mobile (very weird and impossible for operating).

More - after this happening, I had communicate that I am using "NEW Web browser" and I have to login.

This is happening also on other pages which have both version - for desktop and mobile

Hello, I use firefox only on my notebook since I don't have additional internet devices. What does synchronisation exactly mean? If sync is on and I select " settings, bookmarks, chronic, open tabs and installed add-ons " in the dialog and then "synchronise": Does it mean that after a crash or freh install/re-install on this machine or on another new notebook all these categories are saved in my firefox-account(?) so I can apply them to my fresh installtion and my former last firefox session including all the settings, bookmarks, open tabs etc. are fully recovered then? What would I have to do/click to "load" all this data to my fresh installation? Would be very nice if somebody could give me a short hint :) Thanks in advance!