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Firefox Screenshots on Mac no longer upload to Sugarsync

Firefox has an excellent built-in screenshot feature that allows users to take full page screenshots of web pages. I am a Mac user. I use Sugarsync cloud service to keep … (xem thêm)

Firefox has an excellent built-in screenshot feature that allows users to take full page screenshots of web pages. I am a Mac user. I use Sugarsync cloud service to keep my Mac Studio desktop (OS 12.6.3 Monterey) and Macbook Air (OS 13.3 Ventura) laptop in sync. I am running Firefox 133.0.

I have noticed that Firefox .png screenshots have not been uploading properly to Sugarsync for the last 6 months or so. In Finder a green tick appears which indicates that a file has been properly uploaded to SugarSync but when I go to the Sugarsync app I can see the following error message for such files "Waiting on upload from Mac Studio". This means that screenshots I take on my desktop do not go across to my laptop and vice versa.

I spoke to the very helpful tech support (Luis M, senior tech support) at Sugarsync today and he and his colleague were able to figure out that the problem has to do with the attributes of the saved .png files.

I will outline the issue in detail:

On a Mac you can examine the attributes of a file by doing the following: - right click on the folder in which your file is located and click "new terminal at folder". This opens a new terminal window - type the following: xattr -l and then drag and drop the file name from finder next to the "xattr -l" and then insert a space, a dot and a forward slash and press enter, i.e. myusername@NameOfMyComputer Foldername % xattr -l full path and file name ./

For example if I take a screenshot of the following URL: https://www.mlb.com/ and I save the screenshot in a folder I have named "Firefox Screenshots" it saves as as "Screenshot 2024-12-07 at 14-48-02 MLB.com The Official Site of Major League Baseball" on my computer. I can examine it's attributes in terminal using the steps outlined above:

myusername@NameOfMyComputer Firefox Screenshots % xattr -l /Users/myusername/Firefox\ Screenshots/Screenshot\ 2024-12-07\ at\ 14-46-28\ The\ New\ York\ Times\ -\ Breaking\ News\ US\ News\ World\ News\ and\ Videos.png ./

When I click enter it generates a massive amount of information that looks like this: /Users/myusername/Firefox Screenshots/Screenshot 2024-12-07 at 14-46-28 The New York Times - Breaking News US News World News and Videos.png: com.apple.metadata:kMDItemWhereFroms: bplist00?_ /Users/myusername/Firefox Screenshots/Screenshot 2024-12-07 at 14-46-28 The New York Times - Breaking News US News World News and Videos.png: com.apple.quarantine: 0081;6753c517;Firefox;0F67116D-C970-45CB-A578-65EAFC93F6DD myusername@NameOfMyComputer Firefox Screenshots % xattr -l /Users/myusername/Firefox\ Screenshots/Screenshot\ 2024-12-07\ at\ 14-48-02\ MLB.com\ The\ Official\ Site\ of\ Major\ League\ Baseball.png ./ /Users/myusername/Firefox Screenshots/Screenshot 2024-12-07 at 14-48-02 MLB.com The Official Site of Major League Baseball.png: com.apple.metadata:kMDItemWhereFroms: bplist00?_Q?^data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAADpIAAHi4CAYAAACFvQCUAAAgAElEQVR4XuzdC5iVZbk38JsEGY4imCiIICIYakqKKaSZmlaKn6WZml27tqipbdOdh3K3O322a5uZaXawMr+9Nf1wax4q85BYankm8cxZBEFBkPNRZq8ZYIRhzVprmHnfmfddv2UWOM97P8/zu28OeV1/3g4de+9dGz4ECBAgQIAAAQIECBAgQIAAAQIECBAgQIAAAQIECBAgQIBApgXWrZyf6fM7PAECBAgQIECAAAECBAgQIECAAAECBAgQIECAQDICHQRJk4FVlQABAgQIECBAgAABAgQIECBAgAABAgQIECBAgAABAgQIpCkgSJqmtr0IECBAgAABAgQIECBAgAABAgQIECBAgAABAtkRECTNTq+clAABAgQIECBAgAABAgQIECBAgAABAgQIECBAgAABAgQINCkgSGo4CBAgQIAAAQIECBAgQIAAAQIECBAgQIAAAQIEigkIkpoLAgQIECBAgAABAgQIECBAgAABAgQIECBAgAABAgQIECCQAwFB0hw00RUIECBAgAABAgQIECBAgAABAgQIECBAgAABAg etc etc etc

The total output is over 19 million characters long due to the long alphabet soup that is generated. And this why Sugarsync is unable to properly upload the file.

You can retrospectively fix folders that contain .png files that will not properly upload to Sugarsync by right clicking on a folder, selecting "new terminal at folder" and typing the following: xattr -d -r com.apple.metadata:kMDItemWhereFroms ./

This fixes the attributes and the .png screenshots files immediately start to upload to Sugarsync. When you examine the attributes of the file again it shows the following:

/Users/myusername/Firefox Screenshots/Screenshot 2024-12-07 at 14-48-02 MLB.com The Official Site of Major League Baseball.png: com.apple.quarantine: 0081;6753c575;Firefox;D5072DFA-9EE8-4EF1-9658-86263462F1CD.

Could the Firefox developers please look at this issue and liaise with Sugarsync?

Many thanks in advance.

Đã lưu trữ 6 128

google, and only google, has started appearing with a scroll bar in the middle and bottom of screen when in use

Hello, earlier in the day I pressed a keyboard shortcut on accident when picking up my keyboard and has changed google results quite dramatically. I grabbed my keyboard … (xem thêm)

Hello, earlier in the day I pressed a keyboard shortcut on accident when picking up my keyboard and has changed google results quite dramatically. I grabbed my keyboard and had a menu pop up on the left side and after i closed it noticed my google results had a scroll bar now. The results page only presents itself on the left half of the screen and a scroll bar has appeared on both the right side, cutting off text, and bottom of the page. These scroll bars only move a tiny bit and are quite unnecessary, but makes scrolling a pain as I have to be sure I am outside the new scroll bar area as they take precedent from the main scroll bar. I have googled Firefox's keyboard shortcuts and haven't found the one i need to fix this. Before I'm asked, no I do not have crazy zoom on and no zooming in does not fix this problem.

Đã lưu trữ 2 258

Completely inaccessible window

My computer died about three days ago, and firefox had three windows open. When I rebooted the computer again, firefox automatically started up, and the flyout panel thin… (xem thêm)

My computer died about three days ago, and firefox had three windows open. When I rebooted the computer again, firefox automatically started up, and the flyout panel thing that shows up when you right click on an app claimed that all three windows returned. However, only two of them were actually accessible, and clicking on the app to move between them and the F3 window confirmed this. Clicking on the third window accomplishes nothing, reveals nothing, and just moves the little checkmark around in that flyout panel. Closing the other two windows before restarting firefox does not open a new window because it thinks one is already there, but I cannot in any way see or access it outside of its label in the flyout panel. Even hitting "Show All Windows" just shows the window I am typing this in. What am I supposed to do here?

Đã giải quyết Đã lưu trữ 3 154

Screenshot not downloading after selecting "save visible"

The screenshot function seems to have a bug. The function works as far as selecting "save full page" or save visible" but the image download never happens. Version is up … (xem thêm)

The screenshot function seems to have a bug. The function works as far as selecting "save full page" or save visible" but the image download never happens. Version is up to date and I have restarted but the issue persists.

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Firefox copy and paste

Hello, I have a problem with Firefox desktop windows, When I'm trying to copy a text or word for pasting in my document or even translating, it doesn't let me select any … (xem thêm)

Hello, I have a problem with Firefox desktop windows, When I'm trying to copy a text or word for pasting in my document or even translating, it doesn't let me select any part of the text The site I'm trying to copy is mainly link.springer.com ( The link is : https://link.springer.com/article/10.1007/s00423-024-03366-0 ) and the thing is I know copying isn't banned in that site because I can easily copy it in google chrome The version is 133.0 (aarch64) and there isn't any update for this Is there any solution for this?

Đã lưu trữ 1 214

videos won't download

cannot download any youtube video black download icon then it downloads to view later i have tried a dozen of youtube downloader same problem

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Websites such as youtube and google don't load

Youtube's side panel on the left does not load at all, the videos on the homepage do but none of them can be played. When I play a video the website doesn't load that eit… (xem thêm)

Youtube's side panel on the left does not load at all, the videos on the homepage do but none of them can be played. When I play a video the website doesn't load that either. I only get an hourglass icon on the tab. Image attached.

Google search results don't show up immediately, despite being loaded. Only after about 7 seconds. Image attached.

I don't have this issue on other browsers. It has only started occurring 3 days ago, I'm clueless as to what the cause may be.

Solutions I have tried: 1. Restarting my PC. 2. Turning off all my extensions. 3. Running Firefox in troubleshoot mode. 4. Refreshing Firefox.

Đã giải quyết Đã lưu trữ 5 165

My KDP books are shown as unavailable on amazon.com - but only in Firefox

I'm an author, publishing through KDP since 2022. As a UK resident, I publish initially on amazon.co.uk, after which Amazon sends the ebooks and print books to amazon.com… (xem thêm)

I'm an author, publishing through KDP since 2022. As a UK resident, I publish initially on amazon.co.uk, after which Amazon sends the ebooks and print books to amazon.com and so forth. However, when I view the books on the US site, they are shown as 'currently unavailable.' This only happens in Firefox. I also use Chrome now and again, and it's fine there. The books clearly are available, because US readers buy them. But clearly I don't want to risk any US Firefox readers thinking they're unavailable, if they have the same problem that I'm having. I raised this with Amazon a while ago, but they said it was nothing to do with them, and must be an issue with my browser. I've recently published the third book in a series, and it's just the same. Any suggestions?

Đã lưu trữ 2 122

Firefox full screen flakiness

The first image speaks for itself. When I want to change the way this setting is set in a Facebook group, when Firefox is full screen, the associated dialog is so placed … (xem thêm)

The first image speaks for itself. When I want to change the way this setting is set in a Facebook group, when Firefox is full screen, the associated dialog is so placed and/or sized on the screen that it is partially truncated on the left by the left side of the display. I just checked in MS Edge and it displays normally there with full screen display. It displays normally in Firefox when I Restore Down. So this one at least does seem to be specific to Firefox.

I have a second full screen display issue that may be related, but this one isn't just Firefox; Ms Edge also shows it, and other applications also behave similarly: the right hand scroll bar disappears in full screen (as does the applicaion menu control)! I had some trouble taking a pair of images to illustrate this, using Snipping Tool. The second image, when Firefox is set to restore Down, shows the scroll bar and application menu control, which is what I see. The third image was more tricky to take because the first time I tried, the screen capture included a scroll bar and application menu control even though they were not visible on screen. I had to redo it and be very careful not to let the right hand side of the selection drift off the right hand side of the display.

It seems like the full screen display is just a little "larger" than the physical display. I have tried one or two other screen resolution settings and that has not helped. My best guess is that it's a monitor settings problem, but I've also fiddled with the monitor settings, again with no success. And even if a monitor setting explains the pervasive right hand side issue, it doesn't explain the Facebook dialogue issue, which does appear to be Firefox-specific.

So my current workaround is just not to have anything full screen :(

Đã lưu trữ 1 185

Canvas not loading

When I try and use canvas (https://canvas.oregonstate.edu/) the website is unusable. I tried clearing my history, and cache, but that didn't help much. This started after… (xem thêm)

When I try and use canvas (https://canvas.oregonstate.edu/) the website is unusable. I tried clearing my history, and cache, but that didn't help much. This started after my Firefox updated

Đã lưu trữ 2 82

FF starts up with blank page when using Secure DNS

I am using VPN and have excluded FF using split tunnel, so I enabled Secure DNS in FF with Cloudflare. When I first launch FF, I get a blank page and nothing in the addre… (xem thêm)

I am using VPN and have excluded FF using split tunnel, so I enabled Secure DNS in FF with Cloudflare. When I first launch FF, I get a blank page and nothing in the address bar. After that, I can open all webpages just fine. It's only that first page right when launching FF that doesn't work properly.

Đã giải quyết Đã lưu trữ 1 177

Firefox not loading LastPass vault

When I try to open my LastPass vault: https://lastpass.com/vault/ The "LastPass •••|" logo is displayed, but nothing further happens. This page is being loaded correctly … (xem thêm)

When I try to open my LastPass vault: https://lastpass.com/vault/ The "LastPass •••|" logo is displayed, but nothing further happens.

This page is being loaded correctly by Safari and by Google Chrome.

Đã lưu trữ 1 237

The following files couldn be attached outlook web -in firefox

the following files couldn be attached outlook web Microsoft Outlook in firefox. Its files more 1 MByte. clearing the cache did not solve the problem. Outlook web in Micr… (xem thêm)

the following files couldn be attached outlook web Microsoft Outlook in firefox. Its files more 1 MByte. clearing the cache did not solve the problem. Outlook web in Microsoft Edge no problem with attach files Firefox version 133.0 (64-біт)

Đã lưu trữ 5 145