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  • Đã giải quyết

Extreme memory usage after update

Hi, after latest update just now, the browsers uses up to 45gb of ram within a few minutes! Not sure what it is, I am on MACOS Sequia Version 15.6.1 (24G90) macbook pro M… (xem thêm)

Hi, after latest update just now, the browsers uses up to 45gb of ram within a few minutes! Not sure what it is, I am on MACOS Sequia Version 15.6.1 (24G90) macbook pro M1

Được hỏi bởi Ejecatl 1 tuần trước

Được trả lời bởi Ejecatl 4 ngày trước

  • Đã giải quyết

Profiles

Hello, The "How to" create several profiles is not obvious to me. None of the pages gave any clue. Best regards Laurent

Được hỏi bởi Laurent 1 ngày trước

Được trả lời bởi Denys 1 ngày trước

  • Đã giải quyết

Cannot change billing method

I have an issue changing my billing information for Firefox Relay Premium. When I click on "Manage payments" I always get to a web page stating "Invalid billing informati… (xem thêm)

I have an issue changing my billing information for Firefox Relay Premium. When I click on "Manage payments" I always get to a web page stating "Invalid billing information". See also screenshot attached. The arrow keeps turning and I cannot select anything on this web page to change my billing method.

Cheers Olaf

Được hỏi bởi aomcan 1 tuần trước

Được trả lời bởi aomcan 6 ngày trước

  • Đã giải quyết

I have no ''About Firefox'' anymore! HELP!

(If any relevance, I'm on Macos 12 Monterey) 'Installation and updates' seemed the nearest topic due to the 'update' part of it, since this seems to only have been happen… (xem thêm)

(If any relevance, I'm on Macos 12 Monterey) 'Installation and updates' seemed the nearest topic due to the 'update' part of it, since this seems to only have been happening since this version, or I have simply not noticed due to not having needed to know. But if you look at my two screenshots, you will see the issue. There simply is no About Firefox on my firefox. Neither directly listed on the menu, nor as part of the 'help' sub menu.

Is there, for the sake of learning, a simple fix, so that I donlt have to uninstall/re-install? or an 'about config' type fix? Screenshot 1 shows the menu Screenshot 2 shows help sub-menu As you can see, absolutely no About Firefox

And, only potential issue may be, as you'll see from the share data upload is that I've a lot of tabs open, as I've got a lot to get through toniught, and tomorrow. So, maybe, t=though doubtfully, it is because it isn't handling the tabs and this caused a menu entry to be missing? Surely not likely.

Được hỏi bởi Villainous Chillinous 1 tuần trước

Được trả lời bởi Villainous Chillinous 1 tuần trước

  • Đã giải quyết

My Mcbook pro does not allow me to log onto "Directv". it works on my I phone

I cannot get into the "Directv" url with firefox. i can on my Iphone. Beloiw is the error message i get. An error occurred while processing your request. Reference #21… (xem thêm)

I cannot get into the "Directv" url with firefox. i can on my Iphone. Beloiw is the error message i get.


An error occurred while processing your request.

Reference #219.75cfdb17.1761767416.e4d3319

https://errors.edgesuite.net/219.75cfdb17.1761767416.e4d3319

Được hỏi bởi gwatko1 2 tuần trước

Được trả lời bởi Agent virtuel 2 tuần trước

  • Đã giải quyết

In my Firefox 144 account setting when editing....

Unsure if it really matter, for now, but my firefox account, when I go to edit bits and pieces, it gets my Firefox version correct, but gets my MacOs version wrong. I'm o… (xem thêm)

Unsure if it really matter, for now, but my firefox account, when I go to edit bits and pieces, it gets my Firefox version correct, but gets my MacOs version wrong. I'm on 12.76 (Monterey), but Firefox is showing me as 10. Is this normal or anything that might matter?

And a screenshot below just for those, like me who, prefer a book for it's pictures

Được hỏi bởi Villainous Chillinous 1 tuần trước

Được trả lời bởi Villainous Chillinous 1 tuần trước

  • Đã giải quyết

How to I stop Profile feature?

I was interested in seeing how the profiles worked so I clicked yes to creating one, but once I set another one up I realised I would have to use a separate Mozilla accou… (xem thêm)

I was interested in seeing how the profiles worked so I clicked yes to creating one, but once I set another one up I realised I would have to use a separate Mozilla account on it and I would prefer to keep everything on one browser and account. I tried to delete the profiles but it said it would delete all my bookmarks and data, is there any other way to hit undo or something and go back to the way it was before (without profiles)?

Được hỏi bởi Kalena 1 tuần trước

Được trả lời bởi TyDraniu 1 tuần trước

  • Đã giải quyết

Extension on Tool Bar?

Where is the shortcut on the toolbar for an extension? Specifically, 1 Password? It's installed, but it doesn't seem to automatically complete the password fill-in. … (xem thêm)

Where is the shortcut on the toolbar for an extension? Specifically, 1 Password? It's installed, but it doesn't seem to automatically complete the password fill-in.

Được hỏi bởi papaal617 2 tuần trước

Được trả lời bởi jscher2000 - Support Volunteer 1 tuần trước

  • Đã giải quyết

bookmarks in toolbar disappear on one device

I have rebooted my computer and when Firefox is restarted all the bookmarks in the bookmark toolbar are gone. I have Firefox set to sync these bookmarks on all devices an… (xem thêm)

I have rebooted my computer and when Firefox is restarted all the bookmarks in the bookmark toolbar are gone. I have Firefox set to sync these bookmarks on all devices and am concerned if I just initiate a new sync then the bookmarks will be deleted from all other devices instead of reloading them all from the Mozilla server. How can I force a reload of all sync'd bookmarks from the Mozilla server to my Firefox on this computer?

Được hỏi bởi vfischer1 1 tuần trước

Được trả lời bởi vfischer1 1 tuần trước

  • Đã giải quyết

Feature Request - Sidebar AI chat minimize but not close so it doesnt close the chat

When using the the chat especially when on either of my laptops. I think it would be useful to be able to minimize/hide the chat but not have it completely close so you … (xem thêm)

When using the the chat especially when on either of my laptops. I think it would be useful to be able to minimize/hide the chat but not have it completely close so you can stay in the same session.

In my head I see it working by adding a simple minimize button next to the close button. When it minimizes, the icon for the chat can stay highlighted to alert that it is still active. Also, when switching from chat to other options like bookmarks, history or tabs. If there is a current chat open it should use the minimize behavior so the same chat is still active when you navigate back. So essentially the only time the chat closes or resets is when you close it.

Được hỏi bởi jfriedman 2 tuần trước

Được trả lời bởi Denys 2 tuần trước

  • Đã giải quyết
  • Đã lưu trữ

tabs and pages appearing in nonsense font

Hi, All my tabs and many pages are appearing in an unreadable nonsense font. This page is ok, except for the tab and url; others, such as the settings page, are entirely… (xem thêm)

Hi, All my tabs and many pages are appearing in an unreadable nonsense font. This page is ok, except for the tab and url; others, such as the settings page, are entirely garbled. When I copy a snippet of this and paste elsewhere, it shows up as English; so it is a display issue, not a new language.

This started on booting the machine today, after some OS upgrades yesterday. (to OS 13.1). I've tried restarting FireFox.

I can't read the settings page well enough to change much there. But this seems like a different issue anyhow. Help please!

thanks Sarah

Được hỏi bởi sarah_fata_morgana 1 năm trước

Được trả lời bởi sarah_fata_morgana 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

my account is suspended and contact mail address not working (discourse)

hi, my discourse account is suspended but i wonder why? i try to reach discourse staff but i cant. because email address not working in this page: https://discourse.mozil… (xem thêm)

hi, my discourse account is suspended but i wonder why? i try to reach discourse staff but i cant. because email address not working in this page: https://discourse.mozilla.org/about

my profile is: https://discourse.mozilla.org/u/tugrul/summary

please unsuspend my account. thanks.

Được hỏi bởi Tuğrul 1 năm trước

Được trả lời bởi Kiki 1 năm trước