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  • Đã giải quyết

GroupMe photo upload broken for over a week

I frequently use GroupMe on desktop from Firefox, on two separate computers (a self-built desktop, and a Dell Latitude laptop). Starting sometime over a week ago, I have… (xem thêm)

I frequently use GroupMe on desktop from Firefox, on two separate computers (a self-built desktop, and a Dell Latitude laptop).

Starting sometime over a week ago, I have been unable to drag & drop or otherwise upload photos in my chats. The only method that works is pasting direct URLs of JPGs.

In all other circumstances, I get the uploaded image error attached to this post.

Two different GroupMe support agents have said that, since image upload is still working in Edge, that it's a Firefox problem.

Tried clearing cache, site cookies, reset the browser, ran in troubleshooting mode...same result every time.

This is not the "image file size too big" error. I used to routinely post captures from the Snipping Tool, and I can't anymore.

I'm not sure where else to go to troubleshoot this. It's very annoying. Any suggestions?

Được hỏi bởi weirderal 5 tháng trước

Được trả lời bởi weirderal 5 tháng trước

  • Đã giải quyết

Websites not using user-defined default fonts

I've set custom fonts through Settings > Fonts > Advanced, but the fonts I have specified are not being used on any websites even if I uncheck the box that says "Al… (xem thêm)

I've set custom fonts through Settings > Fonts > Advanced, but the fonts I have specified are not being used on any websites even if I uncheck the box that says "Allow pages to choose their own fonts, instead of your selections above". For example, I've set the default sans serif to Source Sans 3, but websites use Arial regardless of the settings. The only custom font I've gotten to work is Segoe UI (the UI font on Windows); all other just fall back to Arial. The problem persists even if I disable all extensions/add-ons. I'm also experiencing the problem for non-Latin scripts; I've tried to set the default Bengali font to Noto Sans Bengali, but websites are using Vrinda instead.

I'm running Firefox version 120.0 on Windows 11, any help is greatly appreciated!

Được hỏi bởi Shaandro Sarkar 5 tháng trước

Được trả lời bởi cor-el 5 tháng trước

  • Đã giải quyết

Firefox preventing a log in

PC off for 8 months. Trying to log into Yahoo mail, FF causing a looping situation. Enter user name, password, go to IPhone to verify but instead of then going to mail it… (xem thêm)

PC off for 8 months. Trying to log into Yahoo mail, FF causing a looping situation. Enter user name, password, go to IPhone to verify but instead of then going to mail it loops back to user name. Tried MS Edge and it logged in successfully. Deleted cookies, history etc. No matter how many times I enter user name, password and go to phone to verify it just loops back to login at user name.

Được hỏi bởi wingrider6 5 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 5 tháng trước

  • Đã giải quyết

Some language fonts are not rendering

Recently, I switched to Fedora 39. At first, Firefox was working fine, but after I logged into my Firefox account, the fonts of some languages stopped rendering, and this… (xem thêm)

Recently, I switched to Fedora 39. At first, Firefox was working fine, but after I logged into my Firefox account, the fonts of some languages stopped rendering, and this started happening with almost every site that was using system fonts.

Được hỏi bởi Sourav Kumar Paul 5 tháng trước

Được trả lời bởi cor-el 5 tháng trước

  • Đã giải quyết

Browser resize is stop been dynamic after some time

Resize or enlarge is not working well after browser stay opened more than few minutes, only close and re-open of the browser work: https://drive.google.com/file/d/1_8PtMg… (xem thêm)

Resize or enlarge is not working well after browser stay opened more than few minutes, only close and re-open of the browser work: https://drive.google.com/file/d/1_8PtMgoyxvHFcXyddJXkr8z4rfmSLhkM/view?usp=sharing About my browser: https://i.imgur.com/Uwy68UQ.png My linux is: Ubuntu 22.04 firefox installed by Snap.

Được hỏi bởi DavidT 5 tháng trước

Được trả lời bởi cor-el 5 tháng trước

  • Đã giải quyết

Second and next windows opened don't show full size

This issue started with a (frustrating) set of steps following a page which wasn't displayed (https://www.ziggogo.tv/) - the screen remained black. Refresh solved it but … (xem thêm)

This issue started with a (frustrating) set of steps following a page which wasn't displayed (https://www.ziggogo.tv/) - the screen remained black. Refresh solved it but the reinstalled plugins didn't show an icon and did not work at all. I de-installed Firefox, installed some old version from an update, installed all plugins and then updated to the latest version. Now finally everything seems to work- except that the 2nd and next windows show at a quarter of the size compared to the first whchi show correctly. I've tried everything I could think of with xulstore.json in the correct ..\AppData\Roaming\Mozilla\Firefox\Profiles\ subdirectory but nothing helps. I deleted it (which requires you to re-check that you want a menu bar),when I though for a moment it worked, made it read only (which means Firefox makes a .tmp version of it), manually changed the content (e.g. to "main-window":{"screenX":"4","screenY":"4","width":"3840","height":"2048","sizemode":"maximized"}}} matching my 4K monitor but nothing helps. And no, Ctrl click the Close button doesn't help either.

I suspect that it is a (maybe reintroduced) bug in a later build. I don't update often and I haven't seen this issue before.

Anything I can do which I haven't tried?

Được hỏi bởi X33 5 tháng trước

Được trả lời bởi X33 5 tháng trước

  • Đã giải quyết

Mozilla Crash Reporter keeps popping up when Firefox is not even running

Got a problem on two separate computers: Mozilla Crash Reporter keeps popping up when Firefox is not even running. I'm guessing that my antivirus avast is interfering wit… (xem thêm)

Got a problem on two separate computers: Mozilla Crash Reporter keeps popping up when Firefox is not even running. I'm guessing that my antivirus avast is interfering with the update service. I'm I right or wrong? Otherwise, does anyone know how to interpret this? This is the report:

AdapterDeviceID: 0x6818 AdapterDriverVersion: 27.20.20903.8001 AdapterSubsysID: 25541458 AdapterVendorID: 0x1002 AvailablePageFile: 23509377024 AvailablePhysicalMemory: 4957573120 AvailableVirtualMemory: 138522866925568 BackgroundTaskMode: 1 BackgroundTaskName: backgroundupdate BlockedDllList: BuildID: 20231116134553 CPUMicrocodeVersion: 0x2f ContentSandboxCapable: 1 ContentSandboxLevel: 6 CrashTime: 1701389728 GpuSandboxLevel: 1 HeadlessMode: 1 InstallTime: 1701135841 LastStartupWasCrash: 0 LauncherProcessState: 0 ModuleSignatureInfo: {"Avast Software s.r.o.":["aswJsFlt.dll","snxhk.dll","aswhook.dll"],"Microsoft Windows":["ondemandconnroutehelper.dll","twinapi.dll","wscapi.dll","NapiNSP.dll","pnrpnsp.dll","wshbth.dll","winrnr.dll","ktmw32.dll","wsock32.dll","webauthn.dll","wininet.dll","dbgcore.dll","Windows.UI.Immersive.dll","iertutil.dll","Windows.Globalization.dll","DWrite.dll","srvcli.dll","urlmon.dll","BCP47mrm.dll","winmm.dll","TextInputFramework.dll","InputHost.dll","Windows.UI.dll","Bcp47Langs.dll","icm32.dll","FWPUCLNT.DLL","rasadhlp.dll","winhttp.dll","npmproxy.dll","ColorAdapterClient.dll","mscms.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","winnsi.dll","dbghelp.dll","twinapi.appcore.dll","WindowManagementAPI.dll","version.dll","netprofm.dll","nlaapi.dll","propsys.dll","wtsapi32.dll","WinTypes.dll","dcomp.dll","CoreUIComponents.dll","CoreMessaging.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","gpapi.dll","dxgi.dll","rsaenh.dll","ntmarta.dll","IPHLPAPI.DLL","winsta.dll","dnsapi.dll","netutils.dll","mswsock.dll","cryptsp.dll","cryptbase.dll","wldp.dll","ntasn1.dll","ncrypt.dll","msasn1.dll","devobj.dll","sspicli.dll","userenv.dll","profapi.dll","gdi32full.dll","ucrtbase.dll","KERNELBASE.dll","bcrypt.dll","wintrust.dll","win32u.dll","crypt32.dll","msvcp_win.dll","cfgmgr32.dll","bcryptPrimitives.dll","kernel32.dll","shlwapi.dll","oleaut32.dll","clbcatq.dll","rpcrt4.dll","user32.dll","advapi32.dll","sechost.dll","nsi.dll","psapi.dll","shell32.dll","msctf.dll","setupapi.dll","SHCore.dll","ole32.dll","ws2_32.dll","msvcrt.dll","gdi32.dll","combase.dll","imm32.dll","ntdll.dll"],"Microsoft Windows Software Compatibility Publisher":["VCRUNTIME140_1.dll","msvcp140.dll","VCRUNTIME140.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","freebl3.dll","nss3.dll","osclientcerts.dll","nssckbi.dll","mozglue.dll","softokn3.dll","gkcodecs.dll","lgpllibs.dll"]} MozCrashReason: Shutdown hanging at step XPCOMShutdownThreads. Something is blocking the main-thread. Notes: FP(D00-L1000-W0000100-T000) DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 403195 ShutdownProgress: xpcom-shutdown-threads ShutdownReason: AppClose StartupCacheValid: 1 StartupCrash: 0 StartupTime: 1701389663 SubmittedFrom: Client SystemMemoryUsePercentage: 42 Throttleable: 1 TotalPageFile: 30027948032 TotalPhysicalMemory: 8553111552 TotalVirtualMemory: 140737488224256 URL: UptimeTS: 658.43255 Vendor: Mozilla Version: 120.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

XPCOMSpinEventLoopStack: default: nsThread::WaitForAllAsynchronousShutdowns useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Được hỏi bởi terryhollett 5 tháng trước

Được trả lời bởi jonzn4SUSE 5 tháng trước

  • Đã giải quyết

restore tabs

I had 2 windows open, closed one, lost all of my tabs. Restore didn't work. I tried to restore by renaming session-store-backups folder files. doesn't work. There is a fi… (xem thêm)

I had 2 windows open, closed one, lost all of my tabs. Restore didn't work. I tried to restore by renaming session-store-backups folder files. doesn't work. There is a file called upgrade.jsonlz4 from November, maybe that could be used to restore tabs somehow?

Được hỏi bởi ss-shadow 5 tháng trước

Được trả lời bởi ss-shadow 5 tháng trước

  • Đã giải quyết

Bug report: Cursors appearing next to buttons after clicking on them in v120.0

For whatever reason, I can't find a simple way to file a bug report. Starting 120.0, or maybe in 120.0.1, I've started seeing a cursor appearing next to buttons and other… (xem thêm)

For whatever reason, I can't find a simple way to file a bug report. Starting 120.0, or maybe in 120.0.1, I've started seeing a cursor appearing next to buttons and other components on web pages that you definitely would not expect to see cursors next to.

It seems that a cursor has started to display when I click on web components even if it's not a text entry field. I've included a screen shot that includes a cursor appearing next to the Refresh button in Gmail, for example.

There's even a cursor appear in the "Browse" button on this very page in the Add Images section.

Được hỏi bởi John Neiberger 5 tháng trước

Được trả lời bởi zeroknight 5 tháng trước

  • Đã giải quyết

Foxnews.com causes Firefox 102.0.1 to freeze loading images

Foxnews.com causes Firefox 102.0.1 to freeze when scrolling pages with lots of images. Closing and restarting FF does not help. The freeze reoccurs. What does help for… (xem thêm)

Foxnews.com causes Firefox 102.0.1 to freeze when scrolling pages with lots of images. Closing and restarting FF does not help. The freeze reoccurs. What does help for awhile is to delete the file places.sqlite. After that FF runs for a few hours until the problem happens again. Is there a setting or other fix for this issue?

AdBlockPlus and uBlock Origin are both installed, but are disabled on www.foxnews.com.

Được hỏi bởi br5491 5 tháng trước

Được trả lời bởi zeroknight 5 tháng trước

  • Đã giải quyết

Why I cannot type the search content any longer into the G search bar in middle page?

What has happened to typing and viewing the content of the search INSIDE the Google search box? Why this does not work now and the search moves to the address bar where i… (xem thêm)

What has happened to typing and viewing the content of the search INSIDE the Google search box? Why this does not work now and the search moves to the address bar where it is tight and one cannot see all content of the search? Why have you done this? How can I bring it back please? I hate is as is now.

Được hỏi bởi Kostas Trivizas 5 tháng trước

Được trả lời bởi Terry 5 tháng trước

  • Đã giải quyết

browser.link.open_newwindow keeps changing to 2, instead of the default 3

Hi, I have an issue that about:config > browser.link.open_newwindow keeps setting itself to '2', so I have to repeatedly go in and reset it to '3'. Not entirely sure… (xem thêm)

Hi,

I have an issue that about:config > browser.link.open_newwindow keeps setting itself to '2', so I have to repeatedly go in and reset it to '3'.

Not entirely sure what could've caused this, all I've been able to find is this here support article with another bloke having the samme issue, but what seemed to be only once.

I haven't done much in way of troubleshooting, as I'm not really sure how to go about doing that for a browser.

If I had to guess, it would be either something updating, or an extension yanking my chain, so here's the list of every extension I have installed:

1Password - Password Manager Allkeyshop - Compare Game Prices Bitwarden - Free Password Manager Buster: Captcha Solver for Humans Dark Reader Disable YouTube Cards Duplicate Tab Shortcut Fast Copy Links Honey NordVPN - A VPN Proxy Extension for Firefox Return YouTube Dislike Tab Reloader (page auto refresh) uBlock Origin

Được hỏi bởi Bean 5 tháng trước

Được trả lời bởi cor-el 5 tháng trước

  • Đã giải quyết
  • Đã lưu trữ

banking protection

Firefox recently started banking protection when it thinks I am accessing a bank Web site. Settings has no information about it. How can I exempt a particular site from b… (xem thêm)

Firefox recently started banking protection when it thinks I am accessing a bank Web site. Settings has no information about it. How can I exempt a particular site from banking protection?

Được hỏi bởi kodaiborn 6 tháng trước

Được trả lời bởi TyDraniu 6 tháng trước

  • Đã giải quyết

Click X (Twitter) link always goes back to previous link when Google Analytics Suppression AddOn installed

Running Firefox 120.0.1 on Windows 10. I also run Vivaldi and test with Chrome. I installed Google Analytics Opt-Out add-ons on FF, Vivaldi, and Chrome. When I go to a… (xem thêm)

Running Firefox 120.0.1 on Windows 10. I also run Vivaldi and test with Chrome. I installed Google Analytics Opt-Out add-ons on FF, Vivaldi, and Chrome. When I go to any site with links to X (Twitter), and click on the link, instead of that link appearing the last X link I went to appears. If I click again I get to the correct link.

When I disable the Google Analytics Opt-Out add-on all works fine. This doesn't happen with either of the Chromium browsers, so I'm thinking there's something happening in Firefox by avoiding Google analytics that isn't in the Chromium browsers. In addition, this behavior began within the past couple of weeks of recent FF updates.

I installed several different Google Analytics add-ons and the same thing happened in FF, but not in the Chromium browsers.

Any ideas? I know I can disable the analytics crushers but I really don't want Google hijacking my browsing.

Được hỏi bởi Bill 5 tháng trước

Được trả lời bởi Bill 5 tháng trước