Diễn đàn hỗ trợ Firefox

Cannot log in to Xcel Energy web page after resent Firefox update: the error code is The requested URL was rejected. Please consult with your administrator.

Your support ID is fa42d3aa-1a9d-4b8f-a478-529a34e84924 Error 403 - Forbidden F5 site: ch2-chi

Other web sites work fine.

my tabs bar, containing several hundred tabs, in firefox has suddenly decided to disappear and i can't get it to show. same for the menu toolbar (the one w/ the open, save,...) never really know which toolbar i am looking for. using latest version of ff and windows 11 desktop tried to get info directly from mozilla, but is the only place that probably has the answer.

what ever happened to support for the browser? it was relatively easy to get to the support area but now it mostly shows self-advertising for firefox.

thanks in advance for any help on this matter!

wolfgang

ive been using firefox for a long time now and i appreciate how compared to other browsers i have less ai jammed down my throat. i thought the crossword widget added recently was fun and ive been enjoying it every now and then. so i really do wonder, why would firefox put the ai-child-porn-lover who begged jeffrey epstein to let him come to his pedophile island on the crossword?

i really think you need to reconsider your editors or reconsider your morals.

sincerely, a very disappointed user of over a decade!

For the past few weeks, I have been having problems playing certain Facebook videos. It seems to only happen when I try to play a video that was recorded live. I have tried clearing the cache, I've tried a private window, and I've tried safe mode. I still can't get the video to play. However, when I copy and paste the url to Safari, it works fine. I have been able to play "live" videos while they are actually "live"; it's just that they will not load when I try to play them later. I don't have any problems playing videos which have been uploaded to Facebook; only those which were recorded live. The videos just show a circle in the middle as if they are trying to load but nothing else happens. The length of the video does not matter; it happens with short videos as well as long ones. The screenshot image (of a random "live" video I found) I am uploading shows a partial black circle in the center, which is a spinning circle in realtime. I have circled it in red.

Not 100% sure if the topic is the right one, but here we go - I use a Macbook with Firefox 153.0.3, UK Keyboard (QWERTY) It's about the command + ` (the key in the left upper corner below the esc key, I made the ` bold so it's easier to see)

Sometimes, but only sometimes, the keyboard shortcut command + ` to cycle through open windows in Firefox does not work.

For example, I have two windows open (W1 and W2). If I'm in W1 I can use the command and it will cycle to W2. But using the same shortcut, I can't navigate back to W1. But if I use command+ SHIFT+ ` it works. This changes from day to day, sometimes it's command +` and sometimes it's command+ shift+`

This only affects Firefox, in all other programmes, the shortcut works as it should Can't find rhyme or reason- does anyone have an idea?

PLEASE HELP! One day last week, Firefox for my PC disappeared and it seems that Duckduckgo has taken over. I have used Firefox on my PC for a few years and occasionally use duckduckgo as my browser. Now I cannot find Firefox. It is up-to-date, as of last week.

Please Help RhonCa

I periodically need to access a website with an expired or self-signed certificate. I understand the risks, but the browser won't let me. I've searched both the regular settings and about:config, but I can't find an option to restore the button to ignore the warning. How can I ignore the SEC_ERROR_BAD_SIGNATURE notification and proceed to the website I need?

I have albinism. Pure white backgrounds are not an annoyance – they cause physical eye pain and trigger migraines. Every time I visit support.mozilla.org or accounts.firefox.com, I am forced to endure #FFFFFF with no way to change it.

To anyone about to defend Mozilla blindly: this is about accessibility and eye pain, not brand loyalty, so do not silence me.

What Mozilla has done:

• Disabled extensions (Dark Reader, Stylus, Dark Mode) from modifying these pages – they are explicitly blocked by Mozilla's own Content Security Policy.
• Removed ui.systemUsesDarkTheme and layout.css.prefers-color-scheme.content-override from having any effect on these sites – they ignore prefers-color-scheme entirely.
• Left no about:config toggle to disable the forced light theme.

The only remaining workaround is a userContent.css hack with filter: invert(1) – which requires a visually impaired user to manually edit CSS files and restart the browser. That is not accessibility – that is hostility.

Security excuse – debunked:

• "We block extensions for security" – extensions are sandboxed. Blocking them on your own support pages is a deliberate policy choice, not a technical necessity.
• "We want a consistent brand appearance" – branding does not override accessibility. Forcing #FFFFFF on users with light sensitivity is a violation of basic inclusive design.
• "We respect prefers-color-scheme" – you do not. These two domains explicitly override it.
• "Users can just use Dark Reader" – you block it.

What I demand:

Make support.mozilla.org and accounts.firefox.com respect the system prefers-color-scheme media query. If you insist on light branding, add an official dark toggle in the site header – stored in a cookie or account preference. Stop blocking extensions from applying user‑chosen themes to your own sites. That is not security; it is control. You are a non‑profit that claims to value accessibility and user control. Your actions say otherwise. Fix these two domains. No CSS hacking should be required for basic vision safety.

See above. Also, I can't get into this and most other websites except by turning of your Mozilla VPN. Please fix this or tell me how to do it.

Thanks much!

How to recreate issue: 1. Copy password from an entry on about:logins on Firefox desktop app (Windows 11) 2. Open Windows 11 clipboard history (Win. Key + V) 3. Password is not listed in clipboard history 4. Password CAN be pasted within Firefox browser (including separate window) and separate applications 5. Copying another piece of information overwrites the item like normal a typical clipboard tool is supposed to work; you just have to copy it again if you need it again instead of opening Clipboard History.

What it affects: - Copying and pasting multiple passwords to a document, other password manager, or etc. is simply more cumbersome. - When managing multiple logins for the moment, it's easy to get confused (Is the password I just pasted for this login, or the last one?)

Obviously this isn't a big deal, and I am more so wondering if it's a bug or if it's meant to be restricted in such a way to increase security or something.

This morning I was able to access the website of: https://www.alexander-wallasch.de/ Now, ONE HOUR later I no longer can. You are doing this not for the first time, it happens regularly with websites that do not conform to what you would consider Mainstream! THis is not the sites fault. YOU ARE CENSORING ON PURPOSE: IF YOU WOULD NOT; YOU COULD SIMPLY ADD A BUTTON for every site THAT ALLOWS USERS TO OVERRIDE YOUR OPINIONS: WHY IS THAT NOT HAPPENBING? Why can the user not override your decision? Has anyone ever asked you for "help" like that?

Free VPN worked for several months..now cannot open it...keeps going in a circle when I try. Many other people are having the same problem...see your list. Please help us.

ich kann Firefox nich in deutsch wiedergeben. Bei der Sprachauswahl geht immer alles auf Englich zurück. Das Problem besteht seit der Ubuntu-Version 18.04.6.was kann ich tun?

when i use Chrome or edge to access yahoo email I can write & edit. when using Firefox browser; I cannot write & edit/highlight/change text colours etc before sending. tried deleteing & re-installing Firefox . please help. Driving me crazy rsvp