Diễn đàn hỗ trợ Firefox

On using Google search, many times it behaves as if I've done nothing...

Communication between Firefox and their server seems dropped. Press enter/search and... nothing

Or do they* want us to use Chrome?

Firefox keeps getting "An error occurred during a connection to redirectlinkway.top. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR" when I try to use Juno email.

Microsoft Edge works fine on Juno email, but I don't and to drop Firefox in favor of Edge. Firefox has all of my bookmarks and all of my passwords.

YouTube will go black at specific moments in the video before fading back to the video/ I have tried disabling hardware acceleration, different browsers, updating Firefox, clearing the cache, using a new profile, and using safe mode. I can't really show an example because it's a video

Since the last update, websites (eg- Pocket) that use Captcha recognition as part of the sign-in proceedure aren't loading the Captcha page. Ive checked other browsers & Captcha sign-in works normally. It means I can't use Firefox to log into websites which use Captcha & have to use an alternative browser instead. I've turned off all add-ons such as privacy badger, uBlock, Trace etc

I have tried watching videos through chrome and other browsers by searching something via duck duck go and watching that video on duck duck go, and it works on other browser so it must be specific to firefox.

Whenever I try to watch a video, in the drop down bar firefox select to mute audio for some reason. I then select 'allow audio and video' and refresh the page but the video is still muted for some reason. This also happens when I try to use other video sites. This has only started to happen recently in the past two days (and yes I am updated to the latest version of firefox).

https://www.centrecom.com.au

This was one of our primary suppliers for technology. Contacted them they just said "suck it up, princess".

Recently AWS started doing "human verification" on all VPN traffic to websites they host on their CDN(s). This results in all our Windows 10 PCs running Firefox ESR 102.13.0 going into an endless "Human verification" loop, never able to access the website.

On the Windows 2012 R2 server we have access to the above website works. We see "human verification" for a second or two and then the website is displayed.

So, copied my profile from a Windows 10 PC that doesn't work to the server and it works.

I've tried with tracking protection off. Turned off all adblockers, run in safe mode with all addons disabled, cleared my cache, deleted all cookies Created a new profile and still no go. Turned off Windows firewall, moved hosts file out of the way. Still no go. Also deleted prefs.js to run firefox as completely vanilla without any changed preferences.

I'm not inclined to install malware, so chrome based browsers are not an option. They are actually blocked so I couldn't install them even if I wanted to.

All PCs are on 21H2 3208. Upgrading is not an option at this time. PCs will be upgraded mid-late 2024.

All PCs are required to be connected to VPN at all times as we work from home. Being on call late into the night also means we can't just disconnect. We use NordVPN. Yes I know there is a lot of paranoia about VPNs being the source of all online crime. I just think that's an over-generalization. A convenient excuse.

https://www.scorptec.com.au did a similar thing earlier this year, but at least with them we get a captcha and can get to their site.

Could this be a browser issue, or is this more likely to be a Windows 10 issue? Also updated Windows 10 to latest patch each month and it's been the same for three months.

Specifically I cannot access the PG&E website. FF is suddenly unable to bring up my login page. Several versions ago I started having trouble with another webpage where I webcam is updated every 5 minutes. All other browsers work for these two websites (Edge, Chrome and Brave).

For a while now, websites will refuse to load unless I re-launch the browser or swap between troubleshooting mode and regular. To further clarify, the problem persists with both troubleshooting and regular modes. The website itself does not matter, as it happens with every website. When re-launching the browser the website works fine, but the issue might come back on a refresh. Furthermore, it might take several reboots to load the website. I have tried half a dozen different things from a clean install of Firefox to using a few recommended tweaks to the config.

Okay, so starting a few months ago, ANY time I try to search Google from my Firefox start/home page... Nothing. It just will not go. It just loads forever. 3 out of 5 times it will not do anything. However, I can go to Opera which has all the same plugins and its totally fine. Most times i open a new tab I know confidently that whatever I try to search for is not going to load.

This keeps up Im gonna uninstall Firefox and just start using Opera full time.

For some reason I cannot type anything in Google Docs on the Firefox Desktop Browser. In fact, it seems like the browser doesn't recognize that I'm using Google Docs at all - in my attempts to see what was up I tried to bold a word to see what would happen, but the Ctrl + B shortcut opened the Firefox bookmarks tab instead. This is happening across all my Google Accounts, but only on Firefox and only in Docs - I can edit sheets and forms without issue, I can edit them all on my Android through the google apps, and I can edit them in another browser.

This is an issue that happened suddenly yesterday and I cannot think of anything that's caused it. I double checked that I had editing permissions on these docs, asked the people who owned them to remove me and re-add me but no luck. I have cleared cache and cookies, logged out and back, restarted the browser, and restarted my computer. Though I haven't changed anything with my extensions recently, I tried deactivating and reactivating everything I had. None of this caused any difference and I still cannot edit. I've also tried a user-agent switcher to see if that could help, but no dice. It really does seem like the issue is firefox not recognizing Google Docs is Google Docs and I'm not sure what the fix for that would be. Any advice would be greatly appreciated.

I use this 2 websites almost on a daily basis: www.saij.gob.ar and www.cij.gov.ar. They are official government websites that contain information about the laws and jurisprudence of my country. Since about last friday, whenever I access any page on those websites they don't display all the information they are supposed to. In the case of saij.gob.ar pages only show the header, but not the full text of the law. In the case of cij.gov.ar/sentencias.html when I try to download a court ruling I get a 0kb file. I thought it was an issue with the websites, but it turns out I can access them just fine from my phone using Chrome. I can even access them on the same pc, using Firefox private browser mode. It seems to be an issue with the "regular" version of the browser. This is a big deal to me, because I need to use those websites for work.

I attach 2 screenshots of this page: http://www.saij.gob.ar/26994-nacional-codigo-civil-comercial-nacion-lns0005965-2014-10-01/123456789-0abc-defg-g56-95000scanyel?q=%28numero-norma%3A26994%20%29&o=0&f=Total%7CTipo%20de%20Documento/Legislaci%F3n/Ley%7CFecha%7COrganismo%7CPublicaci%F3n%7CTema%7CEstado%20de%20Vigencia%7CAutor%7CJurisdicci%F3n&t=1 The first one shows the page on the regular browser, the other on private mode. Notice how small the scrollbar is in the second image, because there's a lot more content on the exact same page. Before you ask: I already tried accessing the website on "troubleshooting mode", it keeps displaying it wrong.

I am unable to access Spectrum.net. I was able to access until a couple of days ago. Now I get the error "Feature Unavailable This feature is currently unavailable. Please try again from home or contact us for assistance. IDID-4000." I have contacted Spectrum and since I can access from Edge they say it is your fault. I really don't want to use Edge. Can you please help? Thanks,

Cindy Manning 

[edited email and phone# from public community support forum]

I’m encountering a problem with my website, https://themonak.net/game-etruesports-tech/, after the latest Firefox update (version 118.0). The site was functioning perfectly before the update, but now several elements are not displaying correctly. Specifically, I’m seeing issues with text overlapping images and other content, which makes the site difficult to read. Additionally, the overall layout seems misaligned particularly on the homepage and blog pages where elements that should be centered are now shifted to the left. I’ve also noticed that the site’s loading times have significantly increased compared to other browsers. To troubleshoot, I’ve cleared the browser cache and cookies, checked the website’s CSS and JavaScript for errors, and even ran Firefox in Safe Mode with all extensions disabled, but the issues persist. The site renders correctly in Chrome, Safari, and Edge, so this appears to be specific to Firefox. Has anyone else experienced similar problems or have any suggestions for resolving these display issues? Any help would be greatly appreciated!

Best regards, [Aura Lee]

Bonjour,

Depuis 3-4 jours ce message s'affiche sur quasiment tous les sites web que j'ai l'habitude d'utiliser. Avec un autre navigateur internet ils fonctionnent mais pas avec Firefox.

Échec de la connexion sécurisée

Une erreur est survenue pendant une connexion à duckduckgo.com. PR_CONNECT_RESET_ERROR

Code d’erreur : PR_CONNECT_RESET_ERROR

   La page que vous essayez de consulter ne peut pas être affichée car l’authenticité des données reçues ne peut être vérifiée.
   Veuillez contacter les propriétaires du site web pour les informer de ce problème.

I have had 2 sites produce this error box in place of the target Web Site (See Picture). I have read previous topics about this and have followed the instructions with no positive results. FYI, clearing the web site's cookies, clearing Cache and disabling Hardware acceleration.

The first was https://www.walmart.com. After leaving a "Feedback" 2 weeks ago it appears as if they were able to fix the problem. However, the site is not as important as my Medicare PPO provider. I tried loading previous versions of Firefox, but that did not help.

In both instances the LOL "support" people's response was to try a different Browser. So, I reluctantly loaded Google Chrome and it worked perfectly. From my perspective, this eliminates everything to do with my machine setup.

Below is the sign-on URL (not unique to me). Please note that this 668 character URL has not changed for over a year. It is just Aetna's adoption of the Imperva Security Firewall. Both my Winders 8.1 and Winders 10 machines produce the identical results.

https://www.aetna.com/AccountManagerV3/v/login?identityTransaction=VIhzS3Xx1ogw4rzQY5lXUvDYBtXFZiXttegdT9ffK%2FOZ8oTHnKbryvfgfagvpO0aknHiEN2hnELOIkjfz3eJNeBfKQ%2FUDo0hSJHhjsdZdJw0rkVj%2BFjAVYypzW5kRH%2FzzOlbxrN6KKpjWvagusMp%2BzwgQqvg5xvUkwLCs3MlD%2BkzHOTVKlu4GYxJgmzr3Y9NUdFGUI9PHurN4QxSyvXxNjJ4jSSL4NHuctvtQyV1fUh%2FOqpHJglcALQuuNeyQ1QncyKPZJYf5rj1DLC2zrxKX0VgVWQZfSbw5Pouiv%2FWfwWxArHPHcV5cXr3kI2j33C8dUl0Jdup0nvdVs%2Bxigzp%2BmMQUaHxaw3B7tiJ7eokyNMgvG4V5SPw9FL5j3mhwBAirx%2BmX7Yj0qDZZNRl8z1WcvHen8HwsDijtH4Sg%2FNdsuzhXIw8snHF6hUd4n3MbJerO8nRUdzKR%2BhNCNq%2FjeuQWmT1cyQ3QtmIXcL0ab42vk6or1SX5wG%2BIMF%2Bk6ZJQw8h&appname=NAV&branding=&skin=&language=&channel=web

I cant log into x.com. Whether tracking is set to strict or not. I just get the same error. I have tried re-starting my browser and computer. I currently have it set to strict and have it turned off for this site. Why cant I go to this web site?

I am writing this in Chrome on my old Win 7 HP laptop. There are no problems there. Microsoft should have just ended with Win 7, their only working OS. This is a big old laptop, heavy with a 17" screen, fragile, nonworking touchpad and with dying battery. For traveling I actually use a newer laptop - Dell XPS 13, light, sturdy, bright screen, long life battery, tiny... That came with Windows 10 initially and upgraded to Windows 11 later. I used Chrome for browsing initially just like on this laptop. At some point (I don't know whether this happened after Win 11 upgrade, I just didn't pay close intention to what Windows are doing behind my back) I just could not log on to Facebook in Chrome on Dell. Nobody is out there to help. Neither at FB, nor at Google, neither at Microsoft. Everything else worked fine. Before my travel to Europe this summer, I uninstalled Chrome and installed Firefox instead on the Dell. I carried over all my Google passwords. And everything worked fine, including Facebook. The trip to Europe went fine. Firefox performed great. Now a week back in the States, suddenly yesterday morning, out of the blue, without me doing anything to cause that (the day before I shut the lid, and everything worked fine), all hell breaks lose: I can't open a single page in Firefox - yet my WiFi connection is fine, and other devices work fine. Firefox opens the home page but nothing else, when I click on troubleshoot, my WiFi connection is suddenly dropped and I have to reconnect. I don't have Chrome on Dell, but I do have Edge, so I checked Edge: Edge opens some pages immediately, some pages only after I ask it repeatedly, all much slower and more laborious then it should be. So, while it did not lose functionality altogether like Firefox, I would say it is also not operating properly. But Skype, email software, printer connection - they work fine. Some satanic force entered the computer overnight and destroyed browser functionality. And I reseted everything and rebooted and restarted and deleted cookies, all the usual crap they tell us to hide what is really going on (some screw up or intentional sabotage in the code). There are no proxies. Firewall on or off does not matter. List of Windows updated shows the last one on 8/14, and for 10 days there was no problems. I fiddled with command prompt: sfc/scannow says everything is ok, malwarebytes say computer is clean, Edge improved after netsh winsock reset, but Firefox did not, I sent a request for tech support to Dell, but this can't be a hardware issue, it is most probably some software security bullshit issue that happened behind my back and that now requires someone with PhD in programming to figure out and solve. I am totally exhausted and very unhappy with the situation.