Diễn đàn hỗ trợ Firefox

I wondered several times why firefox recovers old tabs when it chrashed. now i see that in my profile folder/sessionstore-backups the file recovery.jsonlz4 is some days old (while i was using firefox in the meantime very often) and does not update frequently as requested by about:config browser.sessionstore.interval = 15000 (15s). - this folder or the files are not locked. i can delete/rename them, they are not re-created - there is no file sessionstore.* in the main folder of firefox profile while running firefox - i am using 102.4.0esr (32-Bit) on a company PC (could there be any restrictions?) - the file previous.jsonlz4 seems to be created correctly when firefox is closed normal (which is not my usecase, i want to restore up to date tabs after crashes) - i am not using a private window

do you have any idea?

Firefox continues to indicate I am using Windows 8. I have NEVER used Windows 8 in my liftetime. I use Windows 10 and after locating the program compatibility location to change to Windows 10, Windows 10 isn't an option. I changed my OS to 10 in your box below. Why? I don't understand this.

Hi,

The primary e-mail on my account has been hacked for over a decade. I just did a fresh install in Windows not realizing I wouldn't be able to sign in to my Firefox account using my current e-mail because apparently my current e-mail is "not the primary account holder e-mail". Now I imagine I would have added it as a backup e-mail for the case of if I couldn't access my primary e-mail (which as I've said I haven't been able to do since approximately 2011 or so) but there isn't even an option to send the confirmation to the backup e-mail in that case. I'm really tired of going through this on every website I signed up on prior to our e-mails getting hacked. Is there a way we can just change the owner to the other e-mail so I can get back into my account please?

Every time I try and delete bookmarks my firefox locks up. I have 3,500 bookmarks I need to delete and can't. If I can't delete them I will just delete firefox and use chrome

As the subject says, I logged into my work gmail on my personal laptop, and since then my personal gmail (as well as every other gmail I used on this laptop BEFORE logging into my work one) is now under this Administrator, on all devices. I've contacted the IT department and they said they only had my work gmail under their system. More digging around and I found it to be a cookies issue, as Google Chrome (even after logging in and out of all my gmails personal and work) was absolutely fine and so was Microsoft edge.

No matter how many times I fresh install, clear cookies, or change settings in Firefox, my personal gmail is still locked under restricted mode. Linked below is proof that Google doesn't recognize my account under restriced mode, yet Youtube still says I'm being managed.

I would like my google accounts back, and if I have to wipe all my Firefox data and abandon it, I will. I just don't want to use another browser

After a long time, I've decided to reinstall Firefox on my PC. Upon installing it, I got the error "Your firefox profile cannot be loaded. it may be missing or inaccessible." I cannot start Firefox.

After looking online, I found this article on the support page: https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

I tried opening the profile manager, but can't get to it since Firefox won't start. It also is not accessible through using "firefox.exe -P" in the run dialog box.

So then I followed the directions and found my existing profiles.ini which pointed to my profile file. Wondering if it got corrupted, I changed the file extension to profiles.iniold and moved the whole mozilla folder to my desktop. Firefox continued to give me the same error message.

Finally I uninstalled firefox, deleted the mozilla folder under %appdata%, deleted the Mozilla folder under %programdata%, and deleted any mention of Mozilla in regedit. I finally reinstalled a fresh copy of firefox... and I got the same profile cannot be loaded error.

Is there somewhere that I'm not seeing that needs to be deleted to finally get a fresh install? I don't care about the original profile and am happy to start from scratch, but have no idea what I can still do in order to get to that point. Any suggestions on what I can do to completely remove any remnants of the original install from years ago?

For about a month or so I have been having this problem. Every once in awhile when using Firefox it will pop up to a full sized white screen except for my taskbar and freeze for a couple of seconds. This will happen usually when I am opening a new page/link or moving to a different tab. I have quite a few tabs open but I have always ran Firefox this way and never had problems before.

Sometimes after flashing white several times Firefox will crash. Ending the Firefox task in Task Manager, running a cleaning program and restarting fixes this for a while but it still keeps happening. Any help or advice is appreciated.

I recently updated to v109. So far, so good. But...

this is on a laptop (being replaced in the next few days) with a rogue keyboard -- some keys barely work, others occasionally go wild. And after a recent session (several days and two reboots after installing 109) in which the keyboard did the latter in the Address Bar, the Status Bar at the bottom has disappeared. And I can't get it back; there's no apparent menu item or setting.

I'd really rather just port this profile to the new machine, but can't if there's no way to reverse this...

Menu item that's buried? Setting? About:config entry?

All New York Times Cooking recipes printed from Firefox 109.0 print with the error noted above (The "end of recipe bar" and "Private Note" heading, which usually print at the end of the recipe, over-print wrapped text at the top of the second page of the recipe obscuring underlying wrapped text.). This error had appeared occasionally in the past, but now is consistently present. I have refreshed my up to date version of Firefox and cleared old print settings. The error shows up on printing to two separate printers and it shows up when printing from a desk top and a lap top computer with synced Firefox, and from a separate lap top with Firefox that is not synced. The error DOES NOT show up on printing with either Chrome or Edge browsers.

NY Times Cooking customer Service has not received inquires about this error and suggested the error lay in a settings issue.

Have others reported this error?

All suggestions will be appreciated.

Thank you, Fred Pintz

I cannot access my Mail.com email accounts. When I go to the login website:

 https://www.mail.com/logout/ or https://www.mail.com

Then I click the "Log In" icon, and the login page fails to load completely. There is no Username or Password entry boxes.

After clicking Log In, the URL changes to this:

  https://www.mail.com/#.23140-header-navlogin2-1

I cleared cookies and cache but the issue remains.

I am able to use and signin using Google Chrome. So the problem is somewhere withing Firefox.

This is important as my business email address is on Mail.com !!!!!

Is there any way to change the behavior of the middle click when used on the forward and back buttons in the toolbar? Currently, it opens a tab in the foreground. I want it to open in the background. I know Ctrl + Shift + Left/Middle click works but I would prefer just using the middle mouse button.

I had this Problem several times.

I have set my browser to restore the last Sessen when reopening. Sometimes i am a bit stupid and am not closing my main window with many tabs and my pinned taps for mail, contacts, ... which i regularly need

Aaaand sometimes the "Chronik" (History) for recently closed Windows is empty, nothing opens in the sub menu and i have to manually recreate all my pinned tabs. And this is super annoying.

Today i returned to my pc. I opened firefox and I have seen that only my window with youtube and video streaming has reopened and i failed to restore the important window because nothing appeared in the sub menu.

Maybe you can help me. I like firefok but always restoring my pinned tabs is super annoying.

Youtube videos take a while to load due to lagging. Once loaded streams ok until I move forward or backwards within the same video and lagging restarts.

If click to watch another video same thing happens.

This is a trecent problem

This problem is not present in other browers : (Edge, Chrome), with the same video, and on the same laptop.

I have tried various suggestions: Reset Firefox New Profile disable hardware accelaration.

But the problem persists.

I have installed Strongbox; however, it will not add to the toolbar in the upper right of the browser where other extensions appear. Clicking on the puzzle piece just takes me to the page of installed extensions. Even though it indicates it is installed, I find no way to access this password manager.

I use the most current Firefox on Windows 10.

Is there any way to get tab names listed on troubleshooting info of anykind? I don't think you can do anything with windows task-manager but can anything be done with FF internal task-manager? I'm not a programmer so trying to make sense out of what I read, I hate to say but I have no clue :( what im reading most of the time. And when im trying to track it down to a particular tab it is impossible! As far as I can tell, it doesn't even show most of my tabs. Its bad enough when the 2 task-managers show different info. Amazon Prime Video website has major issues, memory (like taking up GB's of memory) and freezing while it sorts out the memory, upto several minutes if FF doesn't crash. If I close the tab with most memory sometimes it closes the Prime tab and FF goes on, other times I don't know what it closes and the whole browser shuts down. I run Nightly and is kept up to date.

FF 109.0 on W10 Pro 64-bit

I am finding some websites, which require buttons to be pushed to either move to another page or to drop down some further options. In the first instance, a coloured button on a white screen ("Next" etc.) is surrounded by dotted lines when "moused", but doesn't cause a move. In the second, clicking on a caption on a white screen should cause the upper screen to darken and offer further caption options, in white.

I attach screenshots of the "dropdown" problem taken on another browser (Chrome-based) which does work. NS1 shows the first screen, and NS2 the next correct option.

The website in question has as many privileges as can be given it (popups, trackers allowed etc.) but it doesn't make any difference.

As I mention, Chrome browsers work OK with this.

I have also found that other websites, usually to do with processing an online purchase, also behave poorly, with non-functioning buttons. I'm sure that some of it is down to poor website design, but not all.

Having tested all the settings, I am reluctantly drawn to the conclusion that this might be yet another add-on-caused problem. In normal circumstances, I would tackle this with the "binary elimination" of add-ons (turn off half, in half Y/N etc.). However, as this is a financial site which is itself a nightmare to use when running properly, and I cannot keep logging on and off, as eventually it will probably block me (and me from my money) as some sort of security thing.

If anyone has any suggestions or experience of this problem, I'd welcome a heads-up. Otherwise it'll be other browsers only.

I am experimenting with changing from Microsoft Edge to Firefox. However, a couple of bookmarks that have favicons in Microsoft Edge do not appear to work in Firefox. Attached is a .gif showing me trying to add https://app.powerbi.com to the bookmark bar. You can see that there is an icon on the tab, along with an icon that appears when trying to drag to the bookmark bar. However, when it gets to the bookmark bar, it goes back to the default icon and does not show the actual favicon. The same thing happens when trying to add https://vscode.dev. However, both of those sites have favicon images in the bookmark bar on Microsoft Edge.

Any ideas on how to get the favicon to appear would be greatly appreciated. I understand that it may seem a pretty trivial thing, but I do a lot of screen recordings for my work, and want all of the icons on the bar to appear.