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  • Đã giải quyết

Flightradar24.com issue.

Since Firefox update 19.0,1 flightradar website freezes when I click on an aircraft... Using brave browser no problems. windows 10 laptop with windows security all upda… (xem thêm)

Since Firefox update 19.0,1 flightradar website freezes when I click on an aircraft...

Using brave browser no problems.

windows 10 laptop with windows security all updated.

Được hỏi bởi Shortcircuit44 3 tháng trước

Được trả lời bởi cor-el 3 tháng trước

  • Đã giải quyết

Adblock Plus

Adblock Plus icon does not appear in toolbar or overflow menu. Windows 11 latest update and Firefox latest update. I have uninstalled and reinstalled Adblock with all … (xem thêm)

Adblock Plus icon does not appear in toolbar or overflow menu. Windows 11 latest update and Firefox latest update. I have uninstalled and reinstalled Adblock with all anti virus and vpn off to no avail.

Được hỏi bởi vetbird 4 tháng trước

Được trả lời bởi vetbird 4 tháng trước

  • Đã giải quyết

The preference browser.privatebrowsing.enable-new-indicator does not work as expected anymore.

It used to be that when I'd set browser.privatebrowsing.enable-new-indicator to false, that there would not be the text Private browsing next to the private browsing icon… (xem thêm)

It used to be that when I'd set browser.privatebrowsing.enable-new-indicator to false, that there would not be the text Private browsing next to the private browsing icon on the tab bar. But now, even though I have confirmed that the setting is still on false, the text is back, just where I don't want it.

What is going on, and what step can I take to change it back?

Được hỏi bởi Sterrence 3 tháng trước

Được trả lời bởi zeroknight 3 tháng trước

  • Đã giải quyết

Visited links no longer changing color

My visited links no longer display in a different color. This started in the past few days, likely caused by the most recent update of Firefox. Going into Color Managemen… (xem thêm)

My visited links no longer display in a different color. This started in the past few days, likely caused by the most recent update of Firefox. Going into Color Management and adjusting the settings there had NO effect. This is very frustrating.

Được hỏi bởi kbman37 3 tháng trước

Được trả lời bởi kbman37 3 tháng trước

  • Đã giải quyết

Firefox keeps freezing, but only visually

For the past few days, Firefox has been freezing up. By playing around with it, I've found that it's still functioning, but it ceases to update visually. I'm not having t… (xem thêm)

For the past few days, Firefox has been freezing up. By playing around with it, I've found that it's still functioning, but it ceases to update visually. I'm not having the same issues with any other program on my PC, I don't see the icon to update Firefox, and I've restarted my PC a few times along the way.

When this happens, it's not just website contents that freeze, but Firefox's UI as well. Hovering a tab doesn't highlight it. Clicking the hamburger doesn't appear to open the menu. Etc...

If I have a video playing when this happens, I will continue to hear it, but the frame the video is on stays in place.

If I click on another open tab, it will still show me the tab it visually froze on, but if I end Firefox with Windows Task Manager & reopen it, the session saves the tab switch, so it's still taking mouse inputs. I've been able to do similar with keyboard inputs by clicking on the address bar and entering a new URL. I don't see anything as I type it, but after using Task Manager to close and reopen Firefox, the site I entered is there.

I can switch between open Firefox windows when this happens without issue, even on the same monitor, and if I pull up something else in front of Firefox and then switch to Firefox it will still display what was last visible in that Firefox window while the bug is occurring.

I have tried disabling add-ons, and actually found that disabling some of them made it happen *more* frequently, not less. Privacy Badger, Auto Tab Discard, & Ad Nauseum specifically. Switching from Ad Nauseum to AdBlock Plus or uBlock Origin neither increases nor decreases the frequency. My other add-ons, like Duplicate Tabs Closer, haven't had any effects on frequency that I can see. With all of my Add-ons disabled, Task Manager shows double the number of Firefox processes.

I tried to clear my history, but I can only select my last 1 hour of history, as clicking on the dropdown box to select another duration will cause the problem to occur & I can't see the other options in the box to select a longer option. The dropdown to select a topic for this question has the same issue.

These are some actions that risk causing the bug to start, but aren't 100% reproducible, and the list is not exhaustive:

  • Trying to click & drag to pull a tab into becoming its own window or to move the tab into another window. (Firefox does not save this movement if it causes the bug, so closing and reopening it will keep the tab in the window it was already in.) This seems to work fine for some sites, but specifically tends to break if it's a YouTube tab.
  • Mid-clicking to open a link in a new tab, if done on several links in a row
  • Clicking on a UI element, like the hamburger button
  • Right clicking on an image and selecting "copy"
  • Right clicking within Firefox
  • Opening Firefox

I have not seen the bug occur at any time that I was not actively providing some input to the Firefox program.

Được hỏi bởi Sean 3 tháng trước

Được trả lời bởi Sean 3 tháng trước

  • Đã giải quyết

Outlook emails first open near the end not at the beginning

I use MS Outlook for email in the Firefox browser. Regularly when I open a long email from organisations I subscribe to the email opens near it's end, it does does not o… (xem thêm)

I use MS Outlook for email in the Firefox browser. Regularly when I open a long email from organisations I subscribe to the email opens near it's end, it does does not open scrolled to the start of the email. This happens randomly with various websites, it is not associated with any specific website. I reported this to Microsoft Support. At their suggestion I tried using MS Outlook in Google Chrome. I have not experienced this problem in Google Chrome. For the last 3-4 days I have used Outlook in both Firefox and Google Chrome. On each day I have experienced emails opening near their end when first viewed in Firefox but not in Chrome. I have not had even one experience of this problem in Chrome so my conclusion is the problem must be an issue with Firefox's interaction with MS Outlook. I want to use Firefox but this problem is becoming very annoying and at the moment my go-to browser for email is Chrome. I spend several hours a day on-line and normally use Firefox for my internet browsing. I have not had any problems with any website other than this scrolling problem with Outlook. I'm not sure exactly when this problem started but have been aware of it for probably 2-3 weeks. This is a random problem, I don't have any screenshots to share with you. Thanks for your help.

Được hỏi bởi steve.evans33 3 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 3 tháng trước

  • Đã giải quyết

On YouTube, AFTER I select a video, the front screen is black (video otherwise is OK)

UPDATE: when I use the troubleshooting method, i.e, WHAT HAPPENS is it appears to be trying to work, but it's on again, off again, with more than one extension appearing … (xem thêm)

UPDATE: when I use the troubleshooting method, i.e, WHAT HAPPENS is it appears to be trying to work, but it's on again, off again, with more than one extension appearing to be the problem. Very mystifying. The only time the problem is completely fixed appears to be when I close all the extensions. (So far.)

HELP!!!!

When I open YouTube, the search videos all show an image. Then when I select one, for the last two days now, that ("front page) image is gone - although the video plays OK.

When I us my Chrome browser the video I've selected begins playing the instant I open the video; even when I've opened the link in a new tab.

Được hỏi bởi SanMan187 3 tháng trước

Được trả lời bởi zeroknight 3 tháng trước

  • Đã giải quyết

Issue Accessing Google Drive Links on Firefox Through Canvas.

I've been having this issue constantly since I started using Fire Fox and cannot seem to get it fixed. My school uses Canvas by Instructure for assignments, teachers will… (xem thêm)

I've been having this issue constantly since I started using Fire Fox and cannot seem to get it fixed. My school uses Canvas by Instructure for assignments, teachers will often times have links that are direct to a google drive that is only accessible through my school email account. Normally on other browsers i can just see the document normally(shown in one of the images using MS Edge), but on fire fox it asks me to authorize the account is mine and to enter my password in. After doing so i am met with "Authorization failed. Please click "Authorize" to try again."(shown in the other image using Fire Fox) and no matter how many times i am unable to access the document.

Được hỏi bởi PabloOlguin027 3 tháng trước

Được trả lời bởi cor-el 3 tháng trước

  • Đã giải quyết

How to avoid URL & stuff from printing

I want to print a page. But without the header and footer stuff (because it is ugly and I don't want others to see the information). There are a lot of old pages here and… (xem thêm)

I want to print a page. But without the header and footer stuff (because it is ugly and I don't want others to see the information). There are a lot of old pages here and on other places about how to do this. They are unfortunately all deprecated. What is the way to do this as of 2023? OS is Windows, btw.

Được hỏi bởi Sylverblack 3 tháng trước

Được trả lời bởi zeroknight 3 tháng trước

  • Đã giải quyết

windows taskbar doesn't disappear in firefox fullscreen

When I go into fullscreen, by any means (F11 or dedicated button next to zoom settings), only the firefox toolbar disappears. The window taskbar stays there. Issue is not… (xem thêm)

When I go into fullscreen, by any means (F11 or dedicated button next to zoom settings), only the firefox toolbar disappears. The window taskbar stays there. Issue is not present on other installed browsers.

I tried: - Troubleshoot mode - Tinkering with windows accessibility settings for Firefox - On troubleshoot mode, Individually flipping these configs (+ refresh): - - browser.fullscreen.autohide - - browser.link.open_newwindow.disabled_in_fullscreen - - browser.link.open_newwindow.disabled_in_fullscreen - - widget.windows.fullscreen_remind_taskbar

Được hỏi bởi heitorprimeiro 4 tháng trước

Được trả lời bởi zeroknight 4 tháng trước

  • Đã giải quyết

Fresh Firefox install on Mac has no spell checking and no spelling/language items in right-click menu

I've long had a Mac with a Firefox install. For as a long as I remember, the spellchecking (when entering text in textedit boxes) has never worked. But that's been ok b… (xem thêm)

I've long had a Mac with a Firefox install. For as a long as I remember, the spellchecking (when entering text in textedit boxes) has never worked. But that's been ok because I only had the Mac for an xcode/iOS development job, and did most of my web browsing (using Firefox) elsewhere (Linux machines running Debian) and spell checking always worked fine there.

However stupid typos slipping through when I was using Firefox on the Mac eventually led to me wanting to get to the bottom of this.

It wasn't so much simply that the spellchecking doesn't operate... it's that the right-click menu is strangely devoid of anything but

 Undo Redo | Cut Copy Paste Delete Select All | Inspect | Block Element

(that last one from uBlock Origin plugin). NB there were no "Language" or "Check spelling" items there at all, which are the first things I'd look for on my other machines if spellchecking went awry.

I tied all the usual diagnostics/fixes: remove plugins (uBlock Origin is the only one I ever use), new profile, "refresh firefox"... none of it made any difference. I went through a ton of items on this site by nothing seemed to be quite the same problem and the suggested solutions didn't work for me.

I eventually decided reinstalling from scratch was the only option: binned Applications/Firefox and Library/Application Support/Firefox and did a fresh install of the 119.0 download. But no joy. I'm typing this in it right now and there's no spellchecking happening and the right-click menu is just the same as it was before: devoid of "Check spelling" or "Language" items.

The Firefox settings "Language" section does show "English (GB)" selected, and "Check your spelling as you type" enabled. But spell-checking certainly isn't happening in any text box I'm using.

(I've attached a screenshot of what the right-click menu does look like, when I bring it up in this text box I'm typing in now.)

I'm not a "Mac native" so I'm not sure what else on the system could be messing things up. In the system settings the Trackpad is set to "Click with 2 fingers" and certainly brings up a menu in Firefox text edit boxes... but it seems odd that the Language/Spelling-related items I'd expect to see are missing from it.

I'm totally baffled. Any help much appreciated.

Được hỏi bởi timday1 3 tháng trước

Được trả lời bởi zeroknight 3 tháng trước

  • Đã giải quyết

Major A/V sync problem on Youtube

Hi. I'm experiencing a severe lag between Audio & Video on Youtube (video lags audio by more than a second) This ONLY happens on YT, ONLY on one PC (we have 3) and O… (xem thêm)

Hi. I'm experiencing a severe lag between Audio & Video on Youtube (video lags audio by more than a second)

This ONLY happens on YT, ONLY on one PC (we have 3) and ONLY using Firefox. I've been through as much of YT as I can find, but nothing changes.

Running FF in safe mode eliminates the problem. I've checked all addons/extensions etc in normal mode, but none are enabled & can't find anything else which makes any difference.

Using Chrome/Edge/IE Explorer all are fine, using a different streaming service (UK TV Play/BBC iPlayer etc), all work fine with FF.

As a last resort, I deleted FF and all associated files, folders, registry entries and caches. Upon re-installing FF the problem returns.

I've tried running without antivirus protection, in case a firewall or somthing was messing with it, bit to no avail.

I'm totally flummoxed, so if anyone can shed some light, it'd be much appreciated. I really don't want to change to another browser as FF has served us well for years.............. but....y'know.

Thanks. Annie

Được hỏi bởi anniemasters 3 tháng trước

Được trả lời bởi cor-el 3 tháng trước

  • Đã giải quyết

Clicking hyperlinks and embedded links sometimes hangs that particular tab for about 10 seconds before loading the site.

Hello, Sometimes, when I click an embedded/hyper link within Firefox, say I tried clicking a link provided after I google searched something, the tab itself would hang f… (xem thêm)

Hello,

Sometimes, when I click an embedded/hyper link within Firefox, say I tried clicking a link provided after I google searched something, the tab itself would hang for 10 seconds before it would begin loading the site. When I say "hang", I mean that the entire tab becomes unresponsive to my clicks, I can't refresh the page, I couldn't change the address bar to a different link (it would allow me to manipulate the address bar, but the browser wouldn't reflect on that change, instead just going to the link I had clicked before the hang after the 10 second delay) and my mouse just stays as one sprite/disappears all together (when on the tab).

I find that this isn't a full browser issue as I can easily just start another tab and try there, but this issue is prevalent in that it randomly hangs any one tab I'm using for 10 seconds, and it's not just with Google.

I've identified that it isn't an extension issue or a different tab being used (tested in troubleshoot mode), nor an accessibility issue (as far as I know). I've disabled both my firewall and antivirus temporarily and it still occurred.

It's gotten in the way of a lot of work and I haven't been able to find anything regarding this exact problem on the support site. I've been dealing with it since my first installation of firefox (a few months ago).

Được hỏi bởi MrInsertName 3 tháng trước

Được trả lời bởi zeroknight 3 tháng trước

  • Đã giải quyết

Screenshot now only copying part of the page

About a month ago, I had no issues taking a screenshot of what's displayed or entire page. Now, whenever I take a screenshot, it copies only 3/5's of the page (from the l… (xem thêm)

About a month ago, I had no issues taking a screenshot of what's displayed or entire page. Now, whenever I take a screenshot, it copies only 3/5's of the page (from the left margin to roughly 3/5ths of the page both displayed or entire). My settings in about:config have not been changed (well, they are changed but at the same settings as when 'Take Screenshot' worked and now only copying 3/5ths of the page).

Được hỏi bởi Philip 3 tháng trước

Được trả lời bởi Philip 3 tháng trước

  • Đã giải quyết

I cannot login to Reddit

I'm a Reddit user and until today I used to login just fine. Now I get the error message "Incorrect username or password" when I try to login in Mozilla Firefox (version … (xem thêm)

I'm a Reddit user and until today I used to login just fine. Now I get the error message "Incorrect username or password" when I try to login in Mozilla Firefox (version 119.0.1 (64-bit)). If I use Google Chrome or Microsoft Edge I log in with no problem.

Được hỏi bởi Online_Rambo 3 tháng trước

Được trả lời bởi Online_Rambo 3 tháng trước

  • Đã giải quyết

Cannot Login To Some Websites Using Firefox

Starting today I am finding it extremely hard to login to some websites. All Firefox does is just sit with a spinning circle after entering a user name and it locks up th… (xem thêm)

Starting today I am finding it extremely hard to login to some websites. All Firefox does is just sit with a spinning circle after entering a user name and it locks up the browser to a point the I have to go to the Task Manager to stop the FireFox process. I have restarted my computer and refreshed FireFox. I have scanned my computer for malware using Norton 360, Malwarebytes, MSERT, and Windows Defender and all negative. I am having no trouble signing in to a site like https://my.account.sony.com using Edge but using FireFox now is impossible. This needs to be fixed.

Được hỏi bởi new_aged2perfection 3 tháng trước

Được trả lời bởi new_aged2perfection 3 tháng trước

  • Đã giải quyết

Black and or white rectangles on web pages

I get black and or white rectangles on web pages as I scroll or move the cursor. Some times they obscure what is on the page, sometimes a ghost of what is underneath show… (xem thêm)

I get black and or white rectangles on web pages as I scroll or move the cursor. Some times they obscure what is on the page, sometimes a ghost of what is underneath shows through, sometimes they are like a layer between page components. I've attached a couple of screenshots to show some of the problems. I've reset Firefox but it made no difference. Any suggestions? Rhanks Tony

PC Acer Spin SP513-55N OS Windows 11 22H2 Firefox 119 build 20231019122658

Được hỏi bởi Tony 3 tháng trước

Được trả lời bởi zeroknight 3 tháng trước

  • Đã giải quyết

How to turn off automatic https.

When I visit an http site and specify a non-standard port, it automatically changes to https, which is not a site redirect but something Firefox changes. This site alread… (xem thêm)

When I visit an http site and specify a non-standard port, it automatically changes to https, which is not a site redirect but something Firefox changes. This site already has an https service, and the http service will redirect to https. I reproduced the same situation in chrome. Accessing the http service with a non-standard interface was normal. After accessing the https service once, the service with the non-standard port was also changed to https. Clearing the data will restore it. Is this cached? My HTTPS-Only Mode is turned off, and set an exception for this site. thx.

Được hỏi bởi szerr 3 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 3 tháng trước