Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

After the update to firefox 29.0 microsoft silverlight used for watching netflix no longer works

  • 5 trả lời
  • 6 gặp vấn đề này
  • 9 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

updated to the latest firefox 29.0 on wed and immediately microsoft silverlight no longer works with firefox when trying to watch netflix. I have tried completely uninstalling and reinstalling silverlight to no avail.

updated to the latest firefox 29.0 on wed and immediately microsoft silverlight no longer works with firefox when trying to watch netflix. I have tried completely uninstalling and reinstalling silverlight to no avail.

Tất cả các câu trả lời (5)

more options

Can you try to start Firefox in Safe Mode to see if Firefox works properly with no error? You can start Firefox in Safe Mode below:

  • Windows/Mac: Go to Help > Restart with add-ons disabled
  • Linux: Run firefox -safe-mode in the Terminal/Konsole

If Firefox opens up fine with no problems, it's probably one of your extensions that's causing the issue. You can re-enable your add-ons one by one until you find the one that causes the issue upon being re-enabled.

more options

no change whatsoever when starting with add-ons disabled and in safe mode. opens the netflix website just fine but when you go to play any netflix video says there is a error with silverlight. I also tried uninstalling and reinstalling with the add-ons disabled to the same effect.

more options

Error Code: 2103

more options

the only thing thats changed is the firefox update... i was watching netflix right before the update and immediately after the update when i reopened my browser netflix no longer functioned... and i either get the above error code or just a generic silverlight encountered a problem please reload to try again.

more options

Silverlight shows as Version 5.3.1.18536 in the System Details list.

If you use extensions (Firefox/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions aren't blocking content.