Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm
Đã giải quyết Đã lưu trữ

Mozbackup - restoring profile

SteveNorfolk đã trả lời
SteveNorfolk

Since I reinstalled Thunderbird and restored my profile via Mozbackup I have been unable to find my subfolders. However by using the search function and entering in various keywords I can find individual emails contained in the subfolders so I know that they are not lost. My question is how can I restored the folder structure I originally created ? Many thanks for any help you can give me.

Since I reinstalled Thunderbird and restored my profile via Mozbackup I have been unable to find my subfolders. However by using the search function and entering in various keywords I can find individual emails contained in the subfolders so I know that they are not lost. My question is how can I restored the folder structure I originally created ? Many thanks for any help you can give me.

Tất cả các câu trả lời (2)

Giải pháp được chọn

I wonder if the folders are simply collapsed in your new operating system. XP style - and + became funny little triangle things in later Windows versions that some people simply do not recognize as something that will expand the folders in the tree or that it is even something to click on.

Thank you for your comments. I have checked and could not expand the folders as you suggested.