Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

1. Go to Firefox > Help > Troubleshooting Information.
2. Click the "Reset Firefox" button.
3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

This did not help, it only reset my New Tab page.

can you reinsert your bookmarks. Export as html and import as html

• Export Firefox bookmarks to an HTML file to back up or transfer bookmarks
• Import Bookmarks from an HTML file

I can do that, but it didn't change anything.

"I can do that, but it didn't change anything."

hi, did you try deleting your history and then let it rebuild, also can you try or have you tried the import/export method or restore from a backup.

• Restore bookmarks from backup or move them to another computer

I don't need to restore any book marks, I need the bookmark saving process to work, exporting and importing won't help.

It could be a problem with your places.sqlite file, refer to the links below for troubleshooting.

• http://kb.mozillazine.org/Locked_or_damaged_places.sqlite
• http://kb.mozillazine.org/Places.sqlite
• http://kb.mozillazine.org/Lost_bookmarks
• http://kb.mozillazine.org/Bookmarks_not_saved

I deleted the places.sqlite file, now I can save bookmarks and now my history is updating properly, thank you very much. I had this problem for a few months, so this will now make my life easier.