Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm
Đã lưu trữ

Gmail won't open in Firefox (and I've already reset it and deleted prefs.js)

leahtn

Gmail won't open in Firefox. I get this error:

The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

Steps I've taken: 1) Reset Firefox preferences 2) Deleted prefs.js

Help!

Gmail won't open in Firefox. I get this error: The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. Steps I've taken: 1) Reset Firefox preferences 2) Deleted prefs.js Help!

Tất cả các câu trả lời (2)

Reload the webpage while bypassing the cache using one of the following steps:

  • Hold down the Shift key and click the Reload button with a left click.

OR

  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

Let us know if this solves the issues you are having.

Được chỉnh sửa bởi kobe vào

If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.