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Ever since I downloaded the latest version of firefox, my touchpad does not work on my laptop

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  • Trả lời mới nhất được viết bởi cor-el

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This only happens when using Firefox. The touchpad works just fine for other programs. If I plug in a mouse, I can browse as usual.

This only happens when using Firefox. The touchpad works just fine for other programs. If I plug in a mouse, I can browse as usual.

Tất cả các câu trả lời (5)

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Try to disable hardware acceleration in Firefox.

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Thanks for your reply, but that did not work. Though the problem initially didn't surface until I ran Firefox, now it is there all the time, even after restarting. It did happen immediately upon updating to 22.0, however, so I assumed that was the problem. It's VERY frustrating. I have to carry a mouse with me now and I only have one, plus I have to switch them out every time I want to use my personal laptop while I am working.

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Start your windows in Safemode by pressing F8 key and check it out..

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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information such as bookmarks and history. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

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Try to modify the ui.trackpoint_hack.enabled pref on the about:config page from the default value -1 to 0 or 1 to see if that makes the scroll pad work.

Close and restart Firefox after changing the ui.trackpoint_hack.enabled pref.

  • ui.trackpoint_hack.enabled (-1)(-1:autodetect;0:off;1:on)