Avatar for Username

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Chủ đề này đã được lưu trữ. Vui lòng hỏi một câu hỏi mới nếu bạn cần giúp đỡ.

facebook

  • 2 trả lời
  • 2 gặp vấn đề này
  • 7 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

baroncan
baroncan
more options

hi. i made some clean up on my c drive. after the clean up some of web pages are not opening on firefox. you can find the screen shots below. can you pls assist me about my problem. i delete and reload firefox but it did't help. also i'm not suffering any problem on chrome and exp but i dont want to use them. waiting for your answer. thank you

http://imgur.com/6HUHk http://imgur.com/E1IKG http://imgur.com/GKyd7

hi. i made some clean up on my c drive. after the clean up some of web pages are not opening on firefox. you can find the screen shots below. can you pls assist me about my problem. i delete and reload firefox but it did't help. also i'm not suffering any problem on chrome and exp but i dont want to use them. waiting for your answer. thank you http://imgur.com/6HUHk http://imgur.com/E1IKG http://imgur.com/GKyd7

Giải pháp được chọn

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (2)

user633449
user633449
more options

Giải pháp được chọn

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Note that a "Reset" creates a new profile and tries to import some settings from the old profile leaving the old profile intact, including the cache folder (about:cache) that can take up to 1 GB.

If it happens again then try this:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

See also: