Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Chủ đề này đã được lưu trữ. Vui lòng hỏi một câu hỏi mới nếu bạn cần giúp đỡ.

Upgraded to Firefox 8, but now it won't open-- even in Safe Mode. It crashes upon opening.

  • 1 trả lời
  • 43 gặp vấn đề này
  • 7 lượt xem
  • Trả lời mới nhất được viết bởi PapaWhisky

Pharfel
Pharfel
more options

My husband installed Firefox 8 today. Since then, he can't open Firefox - it tries to open but immediately crashes and asks to send an error report. He's researched your help pages, tried to load Firefox in Safemode, but same thing occurs. Has rebooted numerous times. He "Restored to an earlier time in the day" using Norton GoBack after uninstalling Firefox and then reinstalled it. Same exact problem occured. The restore option is no longer available. He using a Dell PC with Windows XP3. It's not on this PC - His PC is now not working well, so if you have specific questions about his OS/add-ons, let us know. Thanks

My husband installed Firefox 8 today. Since then, he can't open Firefox - it tries to open but immediately crashes and asks to send an error report. He's researched your help pages, tried to load Firefox in Safemode, but same thing occurs. Has rebooted numerous times. He "Restored to an earlier time in the day" using Norton GoBack after uninstalling Firefox and then reinstalled it. Same exact problem occured. The restore option is no longer available. He using a Dell PC with Windows XP3. It's not on this PC - His PC is now not working well, so if you have specific questions about his OS/add-ons, let us know. Thanks

Được chỉnh sửa bởi Pharfel vào

Tất cả các câu trả lời (1)

PapaWhisky
PapaWhisky
more options

I had the exact same problem. If you happen to have an old version of Roboform installed try closing it and then running FF. Roboform was making mine crash to the error report every time.

The newest version of Roboform does work in FF8.