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chatgpt.com shows a blank page in Firefox for Android depending on the “Open links in apps” setting and whether the ChatGPT app is installed

Denys đã trả lời
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I am using Firefox for Android. I normally use ChatGPT in Firefox instead of the Android ChatGPT app.

I found a reproducible issue with chatgpt.com and the Firefox setting “Open links in apps”.

Steps to reproduce:

1. Install the official ChatGPT Android app. 2. Open Firefox for Android. 3. Go to Settings > Open links in apps. 4. Set it to “Never”. 5. Open https://chatgpt.com.

Actual result: The website connects, but the page content is blank.

6. Change “Open links in apps” to “Ask before opening”. 7. Open https://chatgpt.com again. 8. When Firefox asks whether to open the external ChatGPT app, tap “Cancel”.

Actual result: The ChatGPT website loads normally inside Firefox.

Then I uninstalled the ChatGPT Android app.

After uninstalling the app, Firefox no longer shows the external-app prompt. However, chatgpt.com becomes a blank page again, regardless of whether “Open links in apps” is set to “Never” or “Ask before opening”.

Expected result: If “Open links in apps” is set to “Never”, or if I tap “Cancel” on the external-app prompt, chatgpt.com should load normally in Firefox.

This looks like a Firefox for Android compatibility issue with Android App Links / external app handling for chatgpt.com. It may also involve the website fallback behavior, but the blank page seems to depend on Firefox’s external-link setting.

Additional information: - Device: Pixel 8 Pro

I am using Firefox for Android. I normally use ChatGPT in Firefox instead of the Android ChatGPT app. I found a reproducible issue with chatgpt.com and the Firefox setting “Open links in apps”. Steps to reproduce: 1. Install the official ChatGPT Android app. 2. Open Firefox for Android. 3. Go to Settings > Open links in apps. 4. Set it to “Never”. 5. Open https://chatgpt.com. Actual result: The website connects, but the page content is blank. 6. Change “Open links in apps” to “Ask before opening”. 7. Open https://chatgpt.com again. 8. When Firefox asks whether to open the external ChatGPT app, tap “Cancel”. Actual result: The ChatGPT website loads normally inside Firefox. Then I uninstalled the ChatGPT Android app. After uninstalling the app, Firefox no longer shows the external-app prompt. However, chatgpt.com becomes a blank page again, regardless of whether “Open links in apps” is set to “Never” or “Ask before opening”. Expected result: If “Open links in apps” is set to “Never”, or if I tap “Cancel” on the external-app prompt, chatgpt.com should load normally in Firefox. This looks like a Firefox for Android compatibility issue with Android App Links / external app handling for chatgpt.com. It may also involve the website fallback behavior, but the blank page seems to depend on Firefox’s external-link setting. Additional information: - Device: Pixel 8 Pro

Tất cả các câu trả lời (1)

Hi,

Thank you so much for reaching out! Could you please report this issue on Bugzilla, Mozilla's bug tracker, for the developers to take a look? Please also feel free to share a link to the bug report here, so that we can follow along.

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