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TB restarted as blank new, now I can't connect the profile

Thunderbird Hồ sơ
Preben HP đã trả lời
Preben HP
Preben HP

Hi, I have been using TB for many years, when suddenly 4 days ago ( Feb. 1st.) it started as a brand new install, asking to set up a new account, I got no previous warnings or had other issues.

Since then I have done several attempts to get it connected with my profile, among others: - Everything from this article https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data - Importing the Profile from Functions > Import > "Import from another Thunderbird installation" - Reinstalling TB ( without removing the profile)

All of it with no succes, there is no accounts, and no mails, only some empty local folders so I'm running out of good ideas, and I really hope you can help!

BTW, somehow the addressbook has content, as the only thing.

Thanks Best regards Preben

Hi, I have been using TB for many years, when suddenly 4 days ago ( Feb. 1st.) it started as a brand new install, asking to set up a new account, I got no previous warnings or had other issues. Since then I have done several attempts to get it connected with my profile, among others: - Everything from this article https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data - Importing the Profile from Functions > Import > "Import from another Thunderbird installation" - Reinstalling TB ( without removing the profile) All of it with no succes, there is no accounts, and no mails, only some empty local folders so I'm running out of good ideas, and I really hope you can help! BTW, somehow the addressbook has content, as the only thing. Thanks Best regards Preben

Tất cả các câu trả lời (2)

sfhowes
sfhowes

Giải pháp được chọn

Look for a corrupted prefs.js file: https://support.mozilla.org/en-US/questions/1535757

https://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared#Corrupt_or_empty_prefs.js

Preben HP
Preben HP Người tạo câu hỏi

Thanks sfhowes, this solved it :-)

FYI There were actually no prefs.js in det default profile folder, but a lot of older prefs-x.js files and som prefs(# Name clash....).js files from around the time of the issue.

BR Preben

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