Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Can't find the sync I need from previous device (specifically "Open Tabs")

  • 1 trả lời
  • 0 gặp vấn đề này
  • 13 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

On Wednesday, 12/6, I got a new work computer. FYI--both old and new computers are Dell laptops using Windows.

So on Tuesday 12/5, I had synched everything--Bookmarks, History, Open tabs, everything. I checked to make sure everything had synched because I knew I didn't want to lose my info.

After I had done that, I also signed out and deleted the history from that old device because it said that wouldn't affect the synched information.

On the new device, I haven't been able to access everything from that sync. I can see that most of my Bookmarks are there but the Open Tabs are nowhere to be found.

In "Connected Service", I see my old device listed but it says the last sync from that device was 4 months ago (that is definitely not the case).

When I look under "re-open all tabs" in Settings it only shows what I've opened on this new device (mostly Help topics trying to figure this out!)

Is there anyway to get back to the most recent sync? Especially but not only the Open Tabs?

THANKS! Christina

On Wednesday, 12/6, I got a new work computer. FYI--both old and new computers are Dell laptops using Windows. So on Tuesday 12/5, I had synched everything--Bookmarks, History, Open tabs, everything. I checked to make sure everything had synched because I knew I didn't want to lose my info. After I had done that, I also signed out and deleted the history from that old device because it said that wouldn't affect the synched information. On the new device, I haven't been able to access everything from that sync. I can see that most of my Bookmarks are there but the Open Tabs are nowhere to be found. In "Connected Service", I see my old device listed but it says the last sync from that device was 4 months ago (that is definitely not the case). When I look under "re-open all tabs" in Settings it only shows what I've opened on this new device (mostly Help topics trying to figure this out!) Is there anyway to get back to the most recent sync? Especially but not only the Open Tabs? THANKS! Christina

Tất cả các câu trả lời (1)

more options

Did you clear the entire profile folder on that old device or do you still have a sessionstore.jsonlz4 and possibly the sessionstore-backups folder ?

Hữu ích?

Đặt một câu hỏi

Bạn phải đăng nhập vào tài khoản của bạn để trả lời bài viết. Vui lòng bắt đầu một câu hỏi mới, nếu bạn chưa có tài khoản.