Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Authenticator App

  • 2 trả lời
  • 8 gặp vấn đề này
  • 55 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

I have added a two factor authorization and when I sign it it asks me to check my app and enter code. I have no clue as how to do this. I have googled it and it says download google authenticator app and that doesn't work so how in the world do I get the code to enter it . I had to disable two factor because your systems makes no sense, usually you send the code to a phone number not an app that doesn't exist.

I have added a two factor authorization and when I sign it it asks me to check my app and enter code. I have no clue as how to do this. I have googled it and it says download google authenticator app and that doesn't work so how in the world do I get the code to enter it . I had to disable two factor because your systems makes no sense, usually you send the code to a phone number not an app that doesn't exist.

Tất cả các câu trả lời (2)

more options

You need to check on google support page for their authenticator app and how to use it to do the 2FA authorization process. Firefox 2FA sends to registered login email to verify the login should there be login issue or passwords reset. Firefox reset doesn't send to number only email or through apps that is registered to use Firefox 2FA authentication methods.

more options

When you enable 2FA then you would have to confirm this by providing the TOTP response code from an authenticator app, so I'm not sure how you managed to enable 2FA, but aren't aware of the authenticator app.