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Firefox crashes constantly, even in troubleshoot mode

  • 4 trả lời
  • 0 gặp vấn đề này
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  • Trả lời mới nhất được viết bởi gabriel.cannabrava

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Firefox is literally unusable, crashing every hour or so, even in troubleshoot mode. This is driving me insane and I have no idea what's causing it.

Firefox is literally unusable, crashing every hour or so, even in troubleshoot mode. This is driving me insane and I have no idea what's causing it.

Giải pháp được chọn

I ran a memory test and it turns out my laptop's RAM is extremely faulty, so it has nothing to do with Firefox. Sorry!

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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx64Beta-aboutcrashes-unsubmitted

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

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You may have to try a new profile. You can create one with Firefox closed.

https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles

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You can try Firefox from the official Mozilla server if you currently use a version from the repositories of your Linux distribution to see if it behaves differently.

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Giải pháp được chọn

I ran a memory test and it turns out my laptop's RAM is extremely faulty, so it has nothing to do with Firefox. Sorry!