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Firefox crashes when trying to log into websites

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  • Trả lời mới nhất được viết bởi Jeff

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For the past few weeks, Firefox has started crashing when logging into various websites. I've updated Firefox, cleared cookies etc, reinstalled Firefox, opened it in Troubleshooting mode, updated my OS, disabled extensions... everything I can think of. After some sleuthing, it seems to only happen when trying to log into a website. Doesn't happen on every site, which is weird.

This is so frustrating, please help!

For the past few weeks, Firefox has started crashing when logging into various websites. I've updated Firefox, cleared cookies etc, reinstalled Firefox, opened it in Troubleshooting mode, updated my OS, disabled extensions... everything I can think of. After some sleuthing, it seems to only happen when trying to log into a website. Doesn't happen on every site, which is weird. This is so frustrating, please help!

Giải pháp được chọn

Well hey, that fixed it! Who would have thought a camera thing would effect my browser's ability to log into a website.

I deleted: /Library/CoreMediaIO/Plug-Ins/DAL/RelayCam.plugin

It wasn't enough to just rename the file, I had to delete it. Thanks so much for your help!

(And I hate Solstice so much!)

Đọc câu trả lời này trong ngữ cảnh 👍 1

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Reset Firefox it can help fix various issues. It will restore Firefox to its default settings while preserving your bookmarks, history, passwords, and open tabs. To reset Firefox, go to its settings, select the General section, scroll down to the Firefox Updates section, and click on "Refresh Firefox."

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If you have submitted crash reports, please post the IDs of one or more recent crash reports that start with "bp-".

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help -> More Troubleshooting Information" (about:support) page.

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also:

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Thanks all!

@Refresh: I think I tried that too, but it seems to no longer be in the settings? Not under updates and nothing shows up from a search.

@Crash reports: I have lots of those! Here's a few...

bp-0966fd82-af74-4468-9fea-f66bd0230515 bp-d054b6b0-1721-427c-a95b-e96320230514 bp-89f7ebf8-7946-4aae-8e4d-f8efb0230428 bp-7ab54cf5-fce5-473a-9117-45fab0230410

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That looks familiar!

You can check this question for an issue with the RelayCam plugin.

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Giải pháp được chọn

Well hey, that fixed it! Who would have thought a camera thing would effect my browser's ability to log into a website.

I deleted: /Library/CoreMediaIO/Plug-Ins/DAL/RelayCam.plugin

It wasn't enough to just rename the file, I had to delete it. Thanks so much for your help!

(And I hate Solstice so much!)