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Screenshot isn't work properly since updateing to Firefox 88

  • 10 trả lời
  • 2 gặp vấn đề này
  • 41 lượt xem
  • Trả lời mới nhất được viết bởi jscher2000

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When I try to screenshot and download an image it screenshots multiple images instead. My OS is Windows 10 and I'm having this problem when trying to screenshot and download an image from Instagram. I right click on the image as I always have and it screenshots and saves multiple images instead. I never had this problem before updating to Firefox 88 and I've been using the screenshot feature for well over two years. I tried uninstalling and reinstalling Firefox and I'm still having the same problem. The image I'm trying to save is the one on the upper right.

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Giải pháp được chọn

I've been using the Screenshot feature for a long time and never had a problem. I went back to Firefox 86 and that solved my problem. There's a problem with the Screenshot feature in Firefox 88.

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Tất cả các câu trả lời (10)

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You right-click and choose "Take Screenshot" -- correct so far? And then Firefox shows the dark overlay and you either grab the whole screen or make a selection?

Hữu ích?

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Giải pháp được chọn

I've been using the Screenshot feature for a long time and never had a problem. I went back to Firefox 86 and that solved my problem. There's a problem with the Screenshot feature in Firefox 88.

Được chỉnh sửa bởi brianheckert vào

Hữu ích?

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Yes

Ever since I "updated" my Firefox to Version 88.0.1 - from the previous version - with the three dots' - it has been really problematic.

With Version 88.0.1 i have tried the "scissors"icon, but that always only gives me PART of the screenshot.

It is driving me mad!

Taking a screenshot on the web is really important.

(I have tried to follow the "Apple" method, but it is really complicated and unworkable.)

'BRING BACK the THREE "DOTS" PLEASE!

Why "fix" something that is not broken?

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Brian looks as if he does not use a MAC, whereas I do.

I do not have to "right click" to get a screenshot, for example.

I am considering "going back" to Firefox version 86, as recommended by one of the replies, but do not want to make a mess of things because I am using a different Operating System!

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zoro.axa said

With Version 88.0.1 i have tried the "scissors"icon, but that always only gives me PART of the screenshot.

Hi zoro.axa, are you using the "Save full page" button? Which parts are cut off?

zoro.axa said

I do not have to "right click" to get a screenshot, for example.

You should have that option if you want to use it.

I am considering "going back" to Firefox version 86, as recommended by one of the replies, but do not want to make a mess of things because I am using a different Operating System!

Firefox won't use your Firefox 88 profile (settings folder) with an older version due to downward incompatibility concerns. So there may be quite a bit of re-setting-up to do if you install an older version.

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Thanks "jscher200-". This proramme we are on is difficult to use - another nasty "little box!".

I am Australian, and we date by Day/Month/Year, so even THAT throws me off - a North American thing that is confusing! . (Even "9/11" is actually in Oz-speak, "11/9" "Down Under")

Anyway, i am NOT attempting to use he "Full Screen" thingy.

I have been using the "Three dot" screenshot for YEARS and it was GREAT - never had a problem!

Then SUDDENLY the "Three Dot" system changed RADICALLY.

Changing to the "scissors" icon has resulted in very bad part-pictures - these are now regularly hacked to pieces - which has NEVER happened before!. This is using the "point and drag" method with the cross inside a circle, which was always reliable on the "Three Dot"system.

It is driving me crazy!

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zoro.axa said

Changing to the "scissors" icon has resulted in very bad part-pictures - these are now regularly hacked to pieces - which has NEVER happened before!. This is using the "point and drag" method with the cross inside a circle, which was always reliable on the "Three Dot"system.

I haven't noticed that problem. Are you having the problem on Instagram as well, or on multiple sites?

I know there are issues at certain scaling levels not capturing the whole area selected. That should be fixed in Firefox 90.

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Maybe consider to switch to the en-GB Firefox version if you currently use en-US to see whether that fixes the date issue in some cases.


Are you selecting the area with the mouse or does this also happen when Firefox auto selects an element (image) if you hover this element ?

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Hi... I´m having the same trouble. Also I prefer the old version, not the actual right click (wich doesn't work in some situations). When I choose to capture a sector, and paste in an editor, copied image wasn't the selection, capture some other thing. At least this is happening in Twitter when you open a tweet and site display in background. The capture is from the background, not the foreground tweet :-S. Selection doesn't change anything, captures the size of the selection but the background! (FF. v89.0.1)

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Hi chicopomelo, the original example is a problem on Instagram, but it's possible that there is a similar issue on Twitter. I'm not sure what you mean by this part:

At least this is happening in Twitter when you open a tweet and site display in background. The capture is from the background, not the foreground tweet :-S. Selection doesn't change anything, captures the size of the selection but the background! (FF. v89.0.1)

When I'm looking at Twitter and I click a tweet, the page changes to show the tweet instead of overlaying on the same page. Not sure why. I'm not logged in?

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