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Recover Firefox Notes

  • 4 trả lời
  • 1 gặp vấn đề này
  • 47 lượt xem
  • Trả lời mới nhất được viết bởi Joshua Smith

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I did not know until now that the Firefox Notes service was being discontinued. Now, the app disappeared from my phone and there is no option to get the synced notes as the Firefox Notes status article mentions. I have some important information on there. Is there a way to recover it?

I did not know until now that the Firefox Notes service was being discontinued. Now, the app disappeared from my phone and there is no option to get the synced notes as the [[Firefox Notes status]] article mentions. I have some important information on there. Is there a way to recover it?

Giải pháp được chọn

If you do not have the Notes on either your phone or computer, it will not be possible to recover them. Firefox Sync is not an online backup medium.

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Tất cả các câu trả lời (4)

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Hi Joshua

We did put messages in both Notes in Firefox on the desktop and in the Android app. While it may not be possible to sync your notes, you should find they still exist on either of the two Notes end points (PC and Android app).

Where are your Notes currently?

If they are on your PC, you should still be able to export them to text files following the instructions in the add-on. if they are in the Android app, you will need to copy and paste them into emails to move them off your Android device.

I hope that that this helps.

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Seburo said

Hi Joshua We did put messages in both Notes in Firefox on the desktop and in the Android app. While it may not be possible to sync your notes, you should find they still exist on either of the two Notes end points (PC and Android app). Where are your Notes currently? If they are on your PC, you should still be able to export them to text files following the instructions in the add-on. if they are in the Android app, you will need to copy and paste them into emails to move them off your Android device. I hope that that this helps.

I cannot find my notes anymore. I was using both the browser extension and mobile app. I looked on my browser and the notes are gone. The mobile app had gotten uninstalled. I reinstalled it and the notes are also gone there. I don't know how this happened since I had them all synced :(

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Giải pháp được chọn

If you do not have the Notes on either your phone or computer, it will not be possible to recover them. Firefox Sync is not an online backup medium.

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Seburo said

If you do not have the Notes on either your phone or computer, it will not be possible to recover them. Firefox Sync is not an online backup medium.

Thank you for your response. I am disappointed not to be able to recover the notes, but it makes sense.