Hi sailor842, I'm very sorry about that. The first reply was a spammer. I've deactivated his forum account. If a video stays on the endless circling without starting, it is usually caused by an ad-blocker. The video is trying to load an advertisement, but the ad-blocker is blocking it. Could you try the solutions in the following articles, and see if any of them help: * [[Fix common audio and video issues]] * [[Fix video and audio playback problems on Firefox for Windows]]