Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Lost all my passwords, legacy Add-ons etc by updating to ver 67. "Old Firefox" nowhere on 'puter. How to uninstall and get old 57 or pre-67 back?

  • 2 trả lời
  • 1 gặp vấn đề này
  • 4 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

more options

(continuing) .... I did in fact find a folder "Old Firefox Backup" in my personal folders, but it was last modified 14 months ago. So the article about deleting the newly installed FF 67 implies I need this "Old Firefox" folder to get my tabs and add-ons back. And this "Old Firefox" folder was supposed to be on my Dekstop as a result of the FF 67 installation.

How should I go about undoing this disastrous FF 67 upgrade, restore my tabs and add-ons, and then perhaps upgrade to FF 66.0.5 that runs great on my other laptop?

Shame on FF for such a terribly under-thought roll-out. This is not the first time. Thank you volunteers!

(continuing) .... I did in fact find a folder "Old Firefox Backup" in my personal folders, but it was last modified 14 months ago. So the article about deleting the newly installed FF 67 implies I need this "Old Firefox" folder to get my tabs and add-ons back. And this "Old Firefox" folder was supposed to be on my Dekstop as a result of the FF 67 installation. How should I go about undoing this disastrous FF 67 upgrade, restore my tabs and add-ons, and then perhaps upgrade to FF 66.0.5 that runs great on my other laptop? Shame on FF for such a terribly under-thought roll-out. This is not the first time. Thank you volunteers!

Tất cả các câu trả lời (2)

more options

Are there other profiles listed on the about:profiles page?

Did you look in the default location for profiles if there are other profiles available?

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page. Go up one level to the "Profiles" directory.

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\

Firefox profiles start with a random name (xxxxxxxx.default with possible other data appended like .default-release or a time stamp for profiles created due to a refresh).

more options

Note: Some versions of Quantum change how the data files are set up, so they are not backward compatible.