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My computer locks up only on certain websites, must restart computer each time.

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  • Trả lời mới nhất được viết bởi FredMcD

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I search lots of websites each day, but I have found a few that lock up my browser session. Home Depot is one of them and I would like to use it but have to avoid it for this reason. Is this a Firefox issue or a microsoft issue, and can you help me fix this. thanks, Nolan

I search lots of websites each day, but I have found a few that lock up my browser session. Home Depot is one of them and I would like to use it but have to avoid it for this reason. Is this a Firefox issue or a microsoft issue, and can you help me fix this. thanks, Nolan

Giải pháp được chọn

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.

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If not there yet update to 57.0.2 https://support.mozilla.org/en-US/kb/update-firefox-latest-version Fix was included in prior update 57.0.1

If still issues after update  : You could try this please : Go the Menu then Tools --> Options --> Performance and untick everything. change the recommended size lower then see how it runs. Note: 0 = No Multiprocessor = slow again. TRY 2 Restart Firefox after making these changes please.

Run Windows Disk Cleanup. (Note this program should be Pinned and ran weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files.

Defrag.

Please let us know if this solved your issue or if need further assistance.

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Pkshadow said

If not there yet update to 57.0.2 https://support.mozilla.org/en-US/kb/update-firefox-latest-version Fix was included in prior update 57.0.1 If still issues after update  : You could try this please : Go the Menu then Tools --> Options --> Performance and untick everything. change the recommended size lower then see how it runs. Note: 0 = No Multiprocessor = slow again. TRY 2 Restart Firefox after making these changes please. Run Windows Disk Cleanup. (Note this program should be Pinned and ran weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Defrag. Please let us know if this solved your issue or if need further assistance.

This took care of my issue, thanks so much for your assistance. N

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Giải pháp được chọn

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.