Avatar for Username

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Chủ đề này đã được lưu trữ. Vui lòng hỏi một câu hỏi mới nếu bạn cần giúp đỡ.

Any videos played on the latest version of Firefox have some colours stretched out whilst others stay where they should be?

  • 1 trả lời
  • 3 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi philipp

westernking39
westernking39
more options

Hi, A bit of a difficult thing to describe, but the attached screen shot should clear it up. Any videos (Youtube, facebook etc.) played on the latest version of Firefox (installed the new update yesterday) have some colours stretched out whilst others stay where they should be. Strangely when I tried to screen shot the video using firefox the image came up normal, however the computer screenshotted one shows it as it actually is.

Any help appreciated.

Thanks.

Hi, A bit of a difficult thing to describe, but the attached screen shot should clear it up. Any videos (Youtube, facebook etc.) played on the latest version of Firefox (installed the new update yesterday) have some colours stretched out whilst others stay where they should be. Strangely when I tried to screen shot the video using firefox the image came up normal, however the computer screenshotted one shows it as it actually is. Any help appreciated. Thanks.

Tất cả các câu trả lời (1)

philipp
philipp
  • Moderator
more options

hi, we are currently aware about this on some windows 8 configurations with amd graphics cards and older drivers. please see if there's a more recent graphics driver available for your system at https://support.amd.com/en-us/download and if installing that already solves the playback issue.

otherwise you can do the following to work around the problem: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named media.windows-media-foundation.use-nv12-format. double-click it and change its value to false.