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My immunization program says I need to close another mozilla runing ...close it? I can not find another Mozilla running to close?

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I am trying to run Immunization but it tells me to close a Mozilla already running. I do not have another one running according control alt delete? Where is this program running?

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Sometimes when FF is closing, not all of it shuts down properly. On Windows, start the Task Manager. (Other systems may have different names and / or commands). Select Processes. Look down the list for Firefox. Right click and select End Task. If this problem keeps coming up, ask for more help.