Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

YouTube videos getting stuck at 0:00

  • 7 trả lời
  • 14 gặp vấn đề này
  • 174 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

more options

Hello there. I seem to have an issue with YouTube videos right now. This problem went away itself for a while and then came back. I am experiencing an issue on Firefox and have been since Thursday. YouTube videos will often get stuck at 0:00. I have tried Private Browsing mode and that did absolutely nothing. I have tried everything to no avail. Opera works fine, just not Firefox. Please help.

Hello there. I seem to have an issue with YouTube videos right now. This problem went away itself for a while and then came back. I am experiencing an issue on Firefox and have been since Thursday. YouTube videos will often get stuck at 0:00. I have tried Private Browsing mode and that did absolutely nothing. I have tried everything to no avail. Opera works fine, just not Firefox. Please help.

Giải pháp được chọn

When you say stuck, do you see this:

  • The video is buffering
  • A pause button is displayed
  • Nothing plays
  • If you click the pause button to turn it back into a play button, then click the play button, then it plays

That pattern can be caused by a hidden setting. You can switch it here:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful.

(2) In the search box above the list, type or paste autop and pause while the list is filtered

(3) Double-click the media.autoplay.enabled preference to switch it from false back to its default setting of true

Success?

If you never changed that setting yourself, possibly one of your add-ons did it??

Đọc câu trả lời này trong ngữ cảnh 👍 1

Tất cả các câu trả lời (7)

more options
more options

FredMcD said

Youtube currently uses the HTML5 player. https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues?redirectlocale=en-US&redirectslug=Video+or+audio+does+not+play https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues

I just want to report this issue and have this fixed. I just want help. This is not helpful.

more options

Giải pháp được chọn

When you say stuck, do you see this:

  • The video is buffering
  • A pause button is displayed
  • Nothing plays
  • If you click the pause button to turn it back into a play button, then click the play button, then it plays

That pattern can be caused by a hidden setting. You can switch it here:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful.

(2) In the search box above the list, type or paste autop and pause while the list is filtered

(3) Double-click the media.autoplay.enabled preference to switch it from false back to its default setting of true

Success?

If you never changed that setting yourself, possibly one of your add-ons did it??

more options

Hello jscher, I see buffering, pause button and nothing plays, I hit the pause button it takes 15 seconds to load. This is really frustrating. I don't think your steps would help.

more options

Hmm, 15 seconds sounds like the typical length of a pre-roll advertisement. Is it possible that an ad blocker is causing that gap?? That would probably be intermittent as there are lots of videos that do not have pre-roll ads.

more options

Hello jscher, this did not help at all. The AdBlocker is the issue. This is happening on Mozilla Firefox only, not on Opera or Google Chrome. I think you should escalate this to Mozilla, Google and the Adblock team.

EDIT: I have made a very important topic: https://adblockplus.org/forum/viewtopic.php?f=1&t=48021 This is only happening on Firefox.

Được chỉnh sửa bởi sabbath99 vào

more options

Load the web page. After the page is loaded, click the down arrow next to the AdBlock icon. Now select Disable on <website>. Reload the page.

Forum; AdBlock Plus Forum {web link} https://adblockplus.org/ Homepage