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crash firefox

  • 5 trả lời
  • 2 gặp vấn đề này
  • 15 lượt xem
  • Trả lời mới nhất được viết bởi timich

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AdapterDeviceID: 0x0161 AdapterDriverVersion: 6.14.13.783 AdapterSubsysID: 02711462 AdapterVendorID: 0x10de Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:43.0.1 AvailablePageFile: 2724433920 AvailablePhysicalMemory: 793190400 AvailableVirtualMemory: 1742409728 BIOS_Manufacturer: Phoenix Technologies, LTD BlockedDllList: BreakpadReserveAddress: 78643200 BreakpadReserveSize: 67108864 BuildID: 20151216175450 CrashTime: 1452283273 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1450632451 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x0161, AdapterSubsysID: 02711462, AdapterDriverVersion: 6.14.13.783

ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 61 StartupTime: 1452283260 SystemMemoryUsePercentage: 63 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86","buildId":"20151216175450","version":"43.0.1","vendor":"Mozilla","platformVersion":"43.0.1","xpcomAbi":"x86-msvc","hotfixVersion":null},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":2046,"virtualMaxMB":2048,"isWow64":false,"cpu":{"count":2,"cores":2,"vendor":"AuthenticAMD","family":15,"model":67,"stepping":3,"l2cacheKB":1024,"l3cacheKB":null,"speedMHz":2611,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3"]},"os":{"name":"Windows_NT","version":"5.1","servicePackMajor":3,"servicePackMinor":0,"installYear":2015,"locale":"ru-RU"},"hdd":{"profile":{"model":"WDC WD2500JS-22MHB0","revision":"02.01C03"},"binary":{"model":"WDC WD2500JS-22MHB0","revision":"02.01C03"},"system":{"model":"WDC WD2500JS-22MHB0","revision":"02.01C03"}},"gfx":{"D2DEnabled":false,"DWriteEnabled":false,"adapters":[{"description":"NVIDIA GeForce 6200 TurboCache(TM)","vendorID":"0x10de","deviceID":"0x0161","subsysID":"02711462","RAM":null,"driver":"nv4_disp","driverVersion":"6.14.13.783","driverDate":"1-31-2013","GPUActive":true}],"monitors":[{"screenWidth":1280,"screenHeight":1024,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"basic","d3d11":{"status":"unavailable"},"d2d":{"status":"unavailable","version":"1.0"}}}},"settings":{"addonCompatibilityCheckEnabled":true,"blocklistEnabled":true,"isDefaultBrowser":false,"e10sEnabled":false,"telemetryEnabled":false,"isInOptoutSample":false,"locale":"ru","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.newtabpage.enhanced":true}},"profile":{"creationDate":16789,"resetDate":16808},"addons":{"activeAddons":{},"theme":{"id":"{972ce4c6-7e08-4474-a285-3208198ce6fd}","blocklisted":false,"description":"Тема по умолчанию","name":"Стандартная","userDisabled":false,"appDisabled":false,"version":"43.0.1","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":16808,"updateDay":16808},"activePlugins":[{"name":"Microsoft® DRM","version":"9.0.0.4503","description":"DRM Netscape Network Object","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-drm-v2"],"updateDay":13984},{"name":"Windows Media Player Plug-in Dynamic Link Library","version":"3.0.2.629","description":"Npdsplay dll","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/asx","video/x-ms-asf-plugin","application/x-mplayer2","video/x-ms-asf","video/x-ms-wm","audio/x-ms-wma","audio/x-ms-wax","video/x-ms-wmv","video/x-ms-wvx"],"updateDay":13984},{"name":"Microsoft® DRM","version":"9.0.0.4503","description":"DRM Store Netscape Plugin","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-drm"],"updateDay":13984},{"name":"Adobe Acrobat","version":"11.0.7.79","description":"Adobe PDF Plug-In For Firefox and Netscape 11.0.07","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/pdf","application/vnd.adobe.pdfxml","application/vnd.adobe.x-mars","application/vnd.fdf","application/vnd.adobe.xfdf","application/vnd.adobe.xdp+xml","application/vnd.adobe.xfd+xml"],"updateDay":16198},{"name":"Google Update","version":"1.3.29.1","description":"Google Update","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-vnd.google.update3webcontrol.3","application/x-vnd.google.oneclickctrl.9"],"updateDay":16789},{"name":"Shockwave Flash","version":"20.0.0.235","description":"Shockwave Flash 20.0 r0","blocklisted":false,"disabled":false,"clicktoplay":false,"mimeTypes":["application/x-shockwave-flash","application/futuresplash"],"updateDay":16790}],"activeGMPlugins":{"gmp-gmpopenh264":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1}},"activeExperiment":{},"persona":null}} Theme: classic/1.0 Throttleable: 1 TotalPageFile: 4129562624 TotalPhysicalMemory: 2145824768 TotalVirtualMemory: 2147352576 URL: https://accounts.firefox.com/?utm_campaign=fxa-embedded-form&utm_medium=referral&utm_source=firstrun&utm_content=fx-43.0.1&entrypoint=firstrun&service=sync&context=iframe&style=chromeless&haltAfterSignIn=true#/ Vendor: Mozilla Version: 43.0.1 Winsock_LSP: NVIDIA App Filter over [MSAFD Tcpip [TCP/IP]] : 2 : 1 : %SYSTEMROOT%\system32\nvappfilter.dll

NVIDIA App Filter over [MSAFD Tcpip [UDP/IP]] : 2 : 2 : %SYSTEMROOT%\system32\nvappfilter.dll 
NVIDIA App Filter over [MSAFD Tcpip [RAW/IP]] : 2 : 3 : %SYSTEMROOT%\system32\nvappfilter.dll 
MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
RSVP UDP Service Provider : 6 : 2 : %SystemRoot%\system32\rsvpsp.dll 
RSVP TCP Service Provider : 6 : 1 : %SystemRoot%\system32\rsvpsp.dll 
NVIDIA App Filter : 2 : 1 : %SYSTEMROOT%\system32\nvappfilter.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{7DAA757A-2674-42B6-9482-D5532642EA54}] SEQPACKET 6 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{7DAA757A-2674-42B6-9482-D5532642EA54}] DATAGRAM 6 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{6ACB660D-821C-4630-8E2C-03D750A45B9A}] SEQPACKET 5 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{6ACB660D-821C-4630-8E2C-03D750A45B9A}] DATAGRAM 5 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{C8769F10-849F-4A1D-8A70-382BB9C49616}] SEQPACKET 4 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{C8769F10-849F-4A1D-8A70-382BB9C49616}] DATAGRAM 4 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{1962DC70-D13D-4CA8-9C21-4C03D693BA11}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{1962DC70-D13D-4CA8-9C21-4C03D693BA11}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{32AA8277-57E0-4050-A575-6008B698486E}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{32AA8277-57E0-4050-A575-6008B698486E}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{268B5728-A8D9-45FB-A944-FA0E0549CFE4}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{268B5728-A8D9-45FB-A944-FA0E0549CFE4}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{07AE4373-809F-4E68-AE35-0AAF267EF98A}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{07AE4373-809F-4E68-AE35-0AAF267EF98A}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll

useragent_locale: ru

Это сообщение также содержит техническую информацию о состоянии приложения в момент падения.

AdapterDeviceID: 0x0161 AdapterDriverVersion: 6.14.13.783 AdapterSubsysID: 02711462 AdapterVendorID: 0x10de Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:43.0.1 AvailablePageFile: 2724433920 AvailablePhysicalMemory: 793190400 AvailableVirtualMemory: 1742409728 BIOS_Manufacturer: Phoenix Technologies, LTD BlockedDllList: BreakpadReserveAddress: 78643200 BreakpadReserveSize: 67108864 BuildID: 20151216175450 CrashTime: 1452283273 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1450632451 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x0161, AdapterSubsysID: 02711462, AdapterDriverVersion: 6.14.13.783 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 61 StartupTime: 1452283260 SystemMemoryUsePercentage: 63 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86","buildId":"20151216175450","version":"43.0.1","vendor":"Mozilla","platformVersion":"43.0.1","xpcomAbi":"x86-msvc","hotfixVersion":null},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":2046,"virtualMaxMB":2048,"isWow64":false,"cpu":{"count":2,"cores":2,"vendor":"AuthenticAMD","family":15,"model":67,"stepping":3,"l2cacheKB":1024,"l3cacheKB":null,"speedMHz":2611,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3"]},"os":{"name":"Windows_NT","version":"5.1","servicePackMajor":3,"servicePackMinor":0,"installYear":2015,"locale":"ru-RU"},"hdd":{"profile":{"model":"WDC WD2500JS-22MHB0","revision":"02.01C03"},"binary":{"model":"WDC WD2500JS-22MHB0","revision":"02.01C03"},"system":{"model":"WDC WD2500JS-22MHB0","revision":"02.01C03"}},"gfx":{"D2DEnabled":false,"DWriteEnabled":false,"adapters":[{"description":"NVIDIA GeForce 6200 TurboCache(TM)","vendorID":"0x10de","deviceID":"0x0161","subsysID":"02711462","RAM":null,"driver":"nv4_disp","driverVersion":"6.14.13.783","driverDate":"1-31-2013","GPUActive":true}],"monitors":[{"screenWidth":1280,"screenHeight":1024,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"basic","d3d11":{"status":"unavailable"},"d2d":{"status":"unavailable","version":"1.0"}}}},"settings":{"addonCompatibilityCheckEnabled":true,"blocklistEnabled":true,"isDefaultBrowser":false,"e10sEnabled":false,"telemetryEnabled":false,"isInOptoutSample":false,"locale":"ru","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.newtabpage.enhanced":true}},"profile":{"creationDate":16789,"resetDate":16808},"addons":{"activeAddons":{},"theme":{"id":"{972ce4c6-7e08-4474-a285-3208198ce6fd}","blocklisted":false,"description":"Тема по умолчанию","name":"Стандартная","userDisabled":false,"appDisabled":false,"version":"43.0.1","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":16808,"updateDay":16808},"activePlugins":[{"name":"Microsoft® DRM","version":"9.0.0.4503","description":"DRM Netscape Network Object","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-drm-v2"],"updateDay":13984},{"name":"Windows Media Player Plug-in Dynamic Link Library","version":"3.0.2.629","description":"Npdsplay dll","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/asx","video/x-ms-asf-plugin","application/x-mplayer2","video/x-ms-asf","video/x-ms-wm","audio/x-ms-wma","audio/x-ms-wax","video/x-ms-wmv","video/x-ms-wvx"],"updateDay":13984},{"name":"Microsoft® DRM","version":"9.0.0.4503","description":"DRM Store Netscape Plugin","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-drm"],"updateDay":13984},{"name":"Adobe Acrobat","version":"11.0.7.79","description":"Adobe PDF Plug-In For Firefox and Netscape 11.0.07","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/pdf","application/vnd.adobe.pdfxml","application/vnd.adobe.x-mars","application/vnd.fdf","application/vnd.adobe.xfdf","application/vnd.adobe.xdp+xml","application/vnd.adobe.xfd+xml"],"updateDay":16198},{"name":"Google Update","version":"1.3.29.1","description":"Google Update","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-vnd.google.update3webcontrol.3","application/x-vnd.google.oneclickctrl.9"],"updateDay":16789},{"name":"Shockwave Flash","version":"20.0.0.235","description":"Shockwave Flash 20.0 r0","blocklisted":false,"disabled":false,"clicktoplay":false,"mimeTypes":["application/x-shockwave-flash","application/futuresplash"],"updateDay":16790}],"activeGMPlugins":{"gmp-gmpopenh264":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1}},"activeExperiment":{},"persona":null}} Theme: classic/1.0 Throttleable: 1 TotalPageFile: 4129562624 TotalPhysicalMemory: 2145824768 TotalVirtualMemory: 2147352576 URL: https://accounts.firefox.com/?utm_campaign=fxa-embedded-form&utm_medium=referral&utm_source=firstrun&utm_content=fx-43.0.1&entrypoint=firstrun&service=sync&context=iframe&style=chromeless&haltAfterSignIn=true#/ Vendor: Mozilla Version: 43.0.1 Winsock_LSP: NVIDIA App Filter over [MSAFD Tcpip [TCP/IP]] : 2 : 1 : %SYSTEMROOT%\system32\nvappfilter.dll NVIDIA App Filter over [MSAFD Tcpip [UDP/IP]] : 2 : 2 : %SYSTEMROOT%\system32\nvappfilter.dll NVIDIA App Filter over [MSAFD Tcpip [RAW/IP]] : 2 : 3 : %SYSTEMROOT%\system32\nvappfilter.dll MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll RSVP UDP Service Provider : 6 : 2 : %SystemRoot%\system32\rsvpsp.dll RSVP TCP Service Provider : 6 : 1 : %SystemRoot%\system32\rsvpsp.dll NVIDIA App Filter : 2 : 1 : %SYSTEMROOT%\system32\nvappfilter.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{7DAA757A-2674-42B6-9482-D5532642EA54}] SEQPACKET 6 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{7DAA757A-2674-42B6-9482-D5532642EA54}] DATAGRAM 6 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{6ACB660D-821C-4630-8E2C-03D750A45B9A}] SEQPACKET 5 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{6ACB660D-821C-4630-8E2C-03D750A45B9A}] DATAGRAM 5 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{C8769F10-849F-4A1D-8A70-382BB9C49616}] SEQPACKET 4 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{C8769F10-849F-4A1D-8A70-382BB9C49616}] DATAGRAM 4 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{1962DC70-D13D-4CA8-9C21-4C03D693BA11}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{1962DC70-D13D-4CA8-9C21-4C03D693BA11}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{32AA8277-57E0-4050-A575-6008B698486E}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{32AA8277-57E0-4050-A575-6008B698486E}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{268B5728-A8D9-45FB-A944-FA0E0549CFE4}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{268B5728-A8D9-45FB-A944-FA0E0549CFE4}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{07AE4373-809F-4E68-AE35-0AAF267EF98A}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{07AE4373-809F-4E68-AE35-0AAF267EF98A}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll useragent_locale: ru Это сообщение также содержит техническую информацию о состоянии приложения в момент падения.

Tất cả các câu trả lời (5)

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If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-":

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also:

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Version 43.0 not working.I install version 42.0. No problems.

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You can check in the the Windows Control Panel if you can find "NVIDIA Network Access Manager" or "NVIDIA ForceWare Network Access Manager" and uninstall this software.

You can find the full version of the current Firefox release (43.0.4) in all languages and all operating systems here:

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Many thanks! Removed "NVIDIA ForceWare Network Access Manager". Installed version 43.0.4. All perfectly!