X
Nhấn vào đây để đến phiên bản di động của trang web.

Diễn đàn trợ giúp

Validation error when trying to install Web of Trust.

Được đăng

I am using windows xp pro sp3 and trying to install Web of Trust add-on.I keep getting a validation error and the following message: WOT could not be installed because Firefox cannot modify the needed file.Can someone please tell me how to fix this? I really want to use this add-on and will appreciate any help.

I am using windows xp pro sp3 and trying to install Web of Trust add-on.I keep getting a validation error and the following message: WOT could not be installed because Firefox cannot modify the needed file.Can someone please tell me how to fix this? I really want to use this add-on and will appreciate any help.

Giải pháp được chọn

Hi again.

Please try to install the extension in firefox safe mode, select Start in Safe Mode and try to install the extension(in case the extension may interfere with the installation of other extensions).

If the above does not work, try to create a new profile, and before pasting your Copying files between your new profile and your previous, try to install the extension.

thanks

Đọc câu trả lời này trong ngữ cảnh 1

Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

  • Citrix Online App Detector Plugin
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.66.2 for Mozilla browsers
  • Office Live Update v1.5
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • LastPass Plugin
  • Shockwave Flash 20.0 r0
  • Shockwave Flash 15.0 r0
  • 5.1.41105.0
  • Npdsplay dll
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Ứng dụng

  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 5.1; rv:44.0) Gecko/20100101 Firefox/44.0

Thông tin chi tiết

ideato 893 giải pháp 6250 câu trả lời
Được đăng

Hello, the Refresh feature can fix same issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu , click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Also, delete the Shockwave Flash 15.0 r0, keep only the latest 20 version, it is common 2 versions of the same plugin to cause problems.

Thank you.

Hello, the Refresh feature can fix same issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information. '''''Note:''' When you use this feature, you will lose any extensions, toolbar customizations, and some preferences.'' See the [[Refresh Firefox - reset add-ons and settings]] article for more information. To Refresh Firefox: # Open the Troubleshooting Information page using one of these methods: #*Click the menu button [[Image:New Fx Menu]], click help [[Image:Help-29]] and select ''Troubleshooting Information''. A new tab containing your troubleshooting information should open. #*If you're unable to access the Help menu, type '''about:support''' in your address bar to bring up the Troubleshooting Information page. #At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it. #Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported. #Click Finish and Firefox will reopen. Did this fix the problem? Please report back to us! Also, delete the Shockwave Flash 15.0 r0, keep only the latest 20 version, it is common 2 versions of the same plugin to cause problems. Thank you.

Người tạo câu hỏi

I refreshed Firefox per your instructions and now when i try to install the Web of Trust add-on i get the following message: There was an error installing WOT. Do you happen to have any more ideas about this??? I appreciate your help.

I refreshed Firefox per your instructions and now when i try to install the Web of Trust add-on i get the following message: There was an error installing WOT. Do you happen to have any more ideas about this??? I appreciate your help.
ideato 893 giải pháp 6250 câu trả lời
Được đăng

Try to toggle (double-click on it) the next preference xpinstall.signatures.required to false in about:config.

Any luck ?

Try to toggle (double-click on it) the next preference '''xpinstall.signatures.required''' to false in [http://kb.mozillazine.org/About:config about:config]. Any luck ?

Người tạo câu hỏi

I changed the value from true to false and restarted Firefox but the result is the same.What next??

I changed the value from true to false and restarted Firefox but the result is the same.What next??
ideato 893 giải pháp 6250 câu trả lời
Được đăng

Giải pháp được chọn

Hi again.

Please try to install the extension in firefox safe mode, select Start in Safe Mode and try to install the extension(in case the extension may interfere with the installation of other extensions).

If the above does not work, try to create a new profile, and before pasting your Copying files between your new profile and your previous, try to install the extension.

thanks

Hi again. Please try to install the extension in [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode#w_how-to-start-firefox-in-safe-mode firefox safe mode], select '''Start in Safe Mode''' and try to install the extension(in case the extension may interfere with the installation of other extensions). If the above does not work, try to create a new profile, and before pasting your [https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile#w_copying-files-between-profile-folders Copying files between your new profile and your previous], try to install the extension. thanks

Câu trả lời hữu ích

The safe mode option did not help but the new profile fixed the problem.I did not see an option to transfer the files and i am not sure how critical this is.I can't thank you enough for your help.In the process i learned some things about Firefox also.


 thanks again
       Ken
The safe mode option did not help but the new profile fixed the problem.I did not see an option to transfer the files and i am not sure how critical this is.I can't thank you enough for your help.In the process i learned some things about Firefox also. thanks again Ken
ideato 893 giải pháp 6250 câu trả lời
Được đăng
You are welcome Ken http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox