Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

I can't find the pins that i had saved to firefox prior to the last update

more options

I had saved pins - then let firefox update and now my pins are gone - I didn't save them anywhere else because I thought they were safe

I had saved pins - then let firefox update and now my pins are gone - I didn't save them anywhere else because I thought they were safe

Tất cả các câu trả lời (2)

more options

I understand that there was pinned content on the previous version of Firefox in the tiles page. Unfortunately this is not a feature that is saved.

However the url for the source download is located in this about:config entry:

browser.newtabpage.directory.ping

with the url https://tiles.services.mozilla.com/v3/links/ it will give you a json file.

more options

I'm not sure what kind of pins you are referring to -- pinned sites on the "new tab" page, pinned tabs (part of your session history), or another kind of pin, perhaps something added by an add-on? Could you clarify that?

Also, one possible reason for losing data after an update is if the Firefox Refresh feature ran. This could occur when Firefox says it is starting slowly and you can speed it up by restoring some default settings. If you click that button, your old settings folder is moved to the desktop inside an Old Firefox Data folder. Do you see anything like that? If so, hold onto it and we might be able to help you dig out what you're looking for.