Avatar for Username

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Chủ đề này đã được lưu trữ. Vui lòng hỏi một câu hỏi mới nếu bạn cần giúp đỡ.

display error facebook and youtube - partially loaded/grey screen

  • 2 trả lời
  • 1 gặp vấn đề này
  • 15 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

stevesea
stevesea
more options

sometimes when changing pages (selecting videos, profiles, etc... anything that loads a new web page) on facebook and youtube, the screen will freeze or fail to load, leaving me staring at a grey screen. Sometimes, like in the picture I included, the sidebar for youtube will appear. as well.

Audio will start and continue to play.

Extensions: LastPass, NoScript (no scripts blocked on either website), AddBlockPlus (happens no matter the settings), Dictionary extension, Intermedia AppID, NewScrollBars, Reddit Enhancement Suite.

sometimes when changing pages (selecting videos, profiles, etc... anything that loads a new web page) on facebook and youtube, the screen will freeze or fail to load, leaving me staring at a grey screen. Sometimes, like in the picture I included, the sidebar for youtube will appear. as well. Audio will start and continue to play. Extensions: LastPass, NoScript (no scripts blocked on either website), AddBlockPlus (happens no matter the settings), Dictionary extension, Intermedia AppID, NewScrollBars, Reddit Enhancement Suite.

Tất cả các câu trả lời (2)

stevesea
stevesea Người tạo câu hỏi
more options

Added example image

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window