X
Nhấn vào đây để đến phiên bản di động của trang web.

Diễn đàn trợ giúp

After installing Firefox (latest version from Mozilla website), it starts moving\copying the data files (normally in Program Files) to the Desktop.

Được đăng

After installing Firefox, various data files and folders (e.g., "application.ini", "crashreporter.exe" "browser", "jsloader" & "plugins" folders, "gkmedias.dll") start populating on the Desktop, they can be deleted but reappear shortly, even when Firefox is not running, the installation directory was left at the default C:\Program Files (x86)\Mozilla Firefox during installation and that is the location "firefox.exe" shows as running from in Task Manager. I have tried removing an reinstalling it twice but the problem persists. Computer is an HP Elitebook 8460p running Windows 7 Pro. Enterprise edition, Firefox has been installed for over a year without any problems until now.

After installing Firefox, various data files and folders (e.g., "application.ini", "crashreporter.exe" "browser", "jsloader" & "plugins" folders, "gkmedias.dll") start populating on the Desktop, they can be deleted but reappear shortly, even when Firefox is not running, the installation directory was left at the default C:\Program Files (x86)\Mozilla Firefox during installation and that is the location "firefox.exe" shows as running from in Task Manager. I have tried removing an reinstalling it twice but the problem persists. Computer is an HP Elitebook 8460p running Windows 7 Pro. Enterprise edition, Firefox has been installed for over a year without any problems until now.

Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

  • ActiveTouch General Plugin Container Version 105
  • Adobe PDF Plug-In For Firefox and Netscape 15.7.20033
  • Citrix Online App Detector Plugin
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.31.2 for Mozilla browsers
  • The plugin allows you to have a better experience with Microsoft Lync
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • Shockwave Flash 17.0 r0
  • 5.1.40416.0

Ứng dụng

  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0

Thông tin chi tiết

FredMcD
  • Top 10 Contributor
4314 giải pháp 60598 câu trả lời
Được đăng

Firefox should not be doing this.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

On the desktop, right click one of the Firefox files. Is it a file, or a shortcut?

Do you have any kind of backup program / add-on for Firefox?

Firefox should not be doing this. Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac Options)'' ''' key, and then starting Firefox. Is the problem still there? On the desktop, right click one of the Firefox files. Is it a file, or a shortcut? Do you have any kind of backup program / add-on for Firefox?

Người tạo câu hỏi

FredMcD,

Running in Safe Mode did not make a difference and there are no add-ins for Firefox present, the backup program CrashPlan ProE is running on the computer, but has been for longer than Firefox without a problem.

All the items are files\folders (not shortcuts).

FredMcD, Running in Safe Mode did not make a difference and there are no add-ins for Firefox present, the backup program CrashPlan ProE is running on the computer, but has been for longer than Firefox without a problem. All the items are files\folders (not shortcuts).
FredMcD
  • Top 10 Contributor
4314 giải pháp 60598 câu trả lời
Được đăng

I've called the big guys to help you. Good luck.

Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

I've called the big guys to help you. Good luck. Start your '''Computer''' in safe mode with networking. Then start Firefox. Try '''Safe''' web sites. Is the problem still there? '''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting The Computer In Safe Mode;<br>Free Online Encyclopedia]'''
cor-el
  • Top 10 Contributor
  • Moderator
17697 giải pháp 160125 câu trả lời
Được đăng

Sounds that you have create the Firefox profile folder on the desktop.

Did you ever use the Profile Manager to create a new profile?

You need to create a new profile and use the defaults as suggested by Firefox.

You should never use the "Choose Folder" button to specify an existing folder, but always use an new and empty folder. If you did create a profile on the desktop then you need to remove the profile from the Profile Manager, but make sure not to click the "Delete Files" button, but click the "Don't Delete Files" button. If you delete the files then all the files on the desktop will be deleted permanently and you won't be able to recover them.

See also:

Sounds that you have create the Firefox profile folder on the desktop. Did you ever use the Profile Manager to create a new profile? *http://kb.mozillazine.org/Profile_Manager *https://support.mozilla.org/kb/Managing+profiles You need to create a new profile and use the defaults as suggested by Firefox. You should never use the "Choose Folder" button to specify an existing folder, but always use an new and empty folder. If you did create a profile on the desktop then you need to remove the profile from the Profile Manager, but make sure not to click the "Delete Files" button, but click the <b>"Don't Delete Files"</b> button. If you delete the files then all the files on the desktop will be deleted permanently and you won't be able to recover them. See also: *http://kb.mozillazine.org/Files_created_on_startup
guigs 1072 giải pháp 11697 câu trả lời
Được đăng

Please update to the most recent version of Firefox:

Please update to the most recent version of Firefox: *[[Update Firefox to the latest version]]