Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm
Đã giải quyết Đã lưu trữ

Every time I open Firefox, it acts like it is downloading a file.

jspulaski

Every time I open Firefox, a small box moves up from the middle of the screen to the download progress arrow in the upper right corner of the Firefox window. I check the download progress window and nothing is downloading, but every time I open the application, it does this. It didn't use to happen. I am running Firefox 31.1 on a Mac. I just updated to 31.1.1.

Every time I open Firefox, a small box moves up from the middle of the screen to the download progress arrow in the upper right corner of the Firefox window. I check the download progress window and nothing is downloading, but every time I open the application, it does this. It didn't use to happen. I am running Firefox 31.1 on a Mac. I just updated to 31.1.1.

Tất cả các câu trả lời (2)

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

Giải pháp được chọn

You can check the Downloads folder in the Downloads Manager (Library) to see if there are unfinished downloads.