Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

I can't login to Persona

  • 1 trả lời
  • 1 gặp vấn đề này
  • 37 lượt xem
  • Trả lời mới nhất được viết bởi guigs

more options

I tried to setup an account with Mozilla Persona today. I have two email accounts (one with Gmail, the other with Outlook.com). I entered an email address, a password, entered the password again. I got a link in my email asking to confirm my account, but when I clicked on the link in my email, I got redirected to a page on the Mozilla Persona page saying there was a problem with my login signup link, and apparently asking if my email had been registered before. I tried this several times over, cleared my cache, enabled and disabled cookies, but nothing. I even logged into my old AIM account to see if it might work there. Nothing. The same message in Chrome, Firefox and Safari.

I tried to setup an account with Mozilla Persona today. I have two email accounts (one with Gmail, the other with Outlook.com). I entered an email address, a password, entered the password again. I got a link in my email asking to confirm my account, but when I clicked on the link in my email, I got redirected to a page on the Mozilla Persona page saying there was a problem with my login signup link, and apparently asking if my email had been registered before. I tried this several times over, cleared my cache, enabled and disabled cookies, but nothing. I even logged into my old AIM account to see if it might work there. Nothing. The same message in Chrome, Firefox and Safari.

Tất cả các câu trả lời (1)

more options

Hi mejoe,

I am sorry to hear that there is some trouble confirming the email for your persona. If it has already been registered, or that is what it is saying, if you use the same account and click the reset your password, does the link do the same thing?

Please also see: How do I manage my Persona account?