Support Forum

I uploaded Thunderbird a few days ago to link to my TalkTalk email account in order to be able to backup emails on local drive. However the folder structure and stored emails that Thunderbird picked up is an old version. I reorganised my TalkTalk emails and folders about 10 days previous but Thunderbird has picked up the old folders and only the emails that currently reside in them so all the emails in the folders I created about 10 days ago do not appear in Thunderbird. They are still in my TalkTalk email in the new configuration.

Hello, I have a problem with google serach results.Sometimes the font is large, but sometimes its normal. Its realy annoying.I tried with deleting my cookies only for google, and my font gets to normal but after a while it comes again large.I read about this and i tried another solution deleting content-prefs.sqlite file in firefox profile folder but the result was temporary.

I have suddenly started to get an error message when sending some of my mail it is telling me to go to my "Temporary Directory Settings" as it's unable to send through C:\Users\Tina\AppData\Local\Temp\nsmail.tmp I have tried unticking my email attachments in my anti virus as I was told to do the last time I had a problem, but to no avail. Please can someone help me fix this and preferably in step by step form ?

when i open a new window (f.e. a login-screen or sth) i always get an additional new blank tab in front of. its really annoying, because after logging in the blank tab in the new window stays open. what can i do to quit this behaviour? its only on this pc. never had this before...

When entering an email address, Tbird apparently checks address books since it gives me a list of possible addressees as I enter the name. But when I click on the Address Book icon to get in to make a change or new entry, I get an error saying Tbird has encountered a problem and crashed. My options are to quit or restart Tbird. When restarting all is fine again.

I just moved my email, address books, etc to an iMac (first time on such a machine) and thought I'd gotten everything moved per instructions, but apparently did something wrong.

When I write an email or forward it, my address list used to pop up on a sidebar so I could select who to send it to. All of a sudden it no longer appears when I compose an email or attempt to forward it. How do I get it back?

i start to type in my address bar and only 3 at most of my bookmarks show up, i had disabled them a while ago in about:config and now i have change them back. Also once i type the second letter all suggestions disappear. Does anyone know how to fix this so that i can see all the matches from my bookmarks from what Ive typed so far in the address bar?

I enter the email address and password for a new Persona account for my Backpack. All the information is accepted. The screen tells me to access my account through the link sent to my email. The email is never received.

Yes, my email service provider has gone through all their inbound logs and check all spam blocking areas. They have watched the logs for all incoming email messages while I perform the sign up process and see nothing from Mozilla or Persona.

Please recommend next steps. Thank you.

I am working with someone (my boss), who wanted to import Outlook into Thunderbird. I helped him to do this. For reasons unknown, he then uninstalled Thunderbird etc. He now wants to repeat this process; however, Outlook will not import now. The import freezes about half way through. How do I help him? I'm not sure if the issue is with Outlook or Thunderbird. I suggested we revert back to the original Outlook files he had saved when we first did the import and try again (to see if the issue was with a corrupted file in Outlook etc.,) but he has since updated that. I believe Thunderbird was correctly uninstalled, so, I'm not sure where the problem exists...I'm even less sure how to fix it.

Nicole

Normal action when I delete an email - it usually goes to Trash folder. Now it stays in Inbox and I get the following error message:

The current operation 'Inbox' did not succeed. The mail server for this account folder responded: (TRYCREATE) Mailbox does not exist: Trash.

I checked Location dialog box under Account Settings of that folder and info for the Trash subfolder are the same for the other subfolders.

SD

Any question for images responds by asking why I cant SEE them. This is not even showing THE SELECTION to choose from the list anymore.

When doing a typical Search, it had a choice of seeing results by Web, Images, Shopping, Videos, etc.

What happened and how can I get it back???

   this is not the SECOND time I have asked this question. So, I have filled out a profile. Does that help you help me somehow??...where do we go from here????

Hi, I am using Firefox Mobile on my Samsung Galaxy S4 i9505 with Samsung Android 4.3. I keep getting a notice that Firefox has stopped or stopped red. I forget which. There is a choice whether to report or not. After this Firefox is closed. It's very annoying How to solve this?

I have a question and I did not find the answer my selves: I want to move all my read/opened e-mails without any restriction (So cannot use Filter) automatically to a folder e.g. Old Mail. I see archiving, but that is not automatically. So I want to create an empty inbox without losing my e-mails. I cannot imagine I am the first with this idea/ wish. So if you can link me to the existing answer I appreciate. Thanks in advance.

I am trying to add a line for the background image. I followed the thimble example and have tried numerous links, all resulting in a red exclamation mark. I'm not sure what the problem is and nothing happens when I click the exclamation mark. I also can't save any of my progress because of the error.

I have installed firefox on 2 XP32 Pro SP3 computers. On the first one, I was able to read in my Opera bookmarks once they were saved as an html file. On the second computer, when I select the Import and Backup menu followed by Import Bookmarks from HTML…, I do not get a dialog box to select the file to import. Nothing happens. Furthermore, I have discovered that no file-related operations work with this installation - such as Open File… or Save Page As…

The only difference between the two installations that I can think of that might be relevant is that on the first computer, I installed into the default directory; on the second, I changed the name of the directory into which I installed.

So the relevant developer might want to check the effects of installation into a non-standard directory, and if this is the cause, fix how it works (or remove that option).